Approved
Bob Jay's HVAC & Plumbing
Thermostat Service, Central A/C Service or Repair, Swamp Cooler Service or Repair,
About us
Welcome to Bob Jay's Heating, Air Conditioning & Plumbing! With over 40 years experience, we're dedicated to providing our clients with the very best in service, installation, and repairs for all phases of your HVAC needs. We are committed to providing the highest form of customer service and customer satisfaction in the industry. Guaranteeing you, the home owner, that when your assigned technician arrives he will be courteous, prompt, upfront, and a CERTIFIED TECHNICIAN in the state of Texas! While we do have some employees still learning the trade, we will never send out an employee without someone certified. It pays to call Bob Jay's!
Business highlights
Veteran owned and operated
53 years of experience
Services we offer
Central A/C - Install & Service or Repair , Central Air Cleaner - Install, Repair or Service , Central Humidifier - Install or Replace , Ducts & Vents - Install or Replace , Electric Furnace: Install
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.936 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 3% | ||
| 6% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 36 reviews
Gary C.
Sep 2020
Mr. Justin Craig from Bob Jayâ s Heating and Air Conditioning installed a 4-ton 16 seer Daikin Fit Heat Pump system at our home. Along with the new air conditioner, Justin corrected an air flow deficiency by installing an additional air return and ductwork. He also brought the system up to code and replaced the thermostat. Daikin provides a 12 -year parts, 12-year unit replacement, and 2-year labor warranty. On our 16 seer unit I had the option to purchase a labor contract through Daikin which would extend my labor warranty to 12-years. The 12-year parts and unit replacement warranty is uncommon and very refreshing in the air conditioning industry. It must be noted that for the system to be eligible for replacement under the warranty provided by the manufacturer, Daikin requires proof of regular yearly maintenance. The excellent work done by Justin has solved our air conditioning needs. Customer service and timely responses to requests for information are the trademark of Justinâ s work. I would recommend Bob Jayâ s and Justin Craig for any air conditioning work you need done. Thank you Justin!
Jessica G.
May 2020
Central A/C Service or Repair
Very honest and found the real issue with my A/C. I used the work order to get reimbursed by my home warranty company, who tried to get out of covering hail damage and intentional. I will use them every chance I can.
Joe W.
Jul 2019
Central A/C Service or Repair
great job
Jon P.
May 2019
Central Air Cleaner Service
Outstanding service and great work ethics
Tina R.
Jan 2019
Electric Furnace or Forced Air Heating System Repair Service
David G.
Jan 2019
Central A/C Service or Repair
Reasonably priced; provided a written area of concerns and a cost to repair/ replace. Definitely recommend them.
Dayna V.
Jul 2018
Central A/C Service or Repair
Very professional and friendly guys. Their work was top notch, I couldn't ask for more!
Cindy V.
Jul 2018
Central A/C Service or Repair
Super great guy, knew his products.. highly recommended!!
Katie T.
Jul 2018
Central A/C Service or Repair
Very easy to work with.
Jose O.
Jun 2018
Central A/C Service or Repair
Coby was great! Came in and put back to work an long time non- working unit immediately He is a great professional
Jessica G.
Jun 2018
Central A/C Service or Repair
My warranty company called another company that incorrectly diagnosed the issue and blame. I was able to get a correct second opinion that reversed my claim denial. They communicate well and often and put up with all my requests for the warranty company. Professional and knowledgeable. Thanks Bob Jays.
Joyce K.
May 2018
Central A/C Service or Repair
They were very professional and very well experienced very happy with their service
Cindy R.
May 2018
Heat Pump Repair or Service
NA
Ricardo S.
May 2018
Central A/C Service or Repair
Colby from Bob Jays was very professional with his job. He answered all my questions made sure I understood. He was very efficient.
Joseph W.
May 2018
Central A/C Service or Repair
Got a call will in 2 hours of putting in service request on this site. Appointment was made the same day. Colby was very professional in attitude and appearance. He was able to diagnose the issue within 5 min of looking at the condenser unit and had it fixed in less than 10 min (that includes going to the truck to get the part). Bob Jays will get future business with us.
Sasha W.
May 2018
Central A/C Service or Repair
The customer service was amazing, he answered every question I asked, and provided me with useful information. Very friendly and knowledgeable. He was honest and straight forward. Best HVAC service I’ve received! I will continue to use Bob Jay’s for any of my HVAC and Plumbing services!
Carlos S.
Apr 2018
Central Air Cleaner Service
I started using Bob Jay's HVAC & Plumbing when I bought my home in 2016 and have been using them every since. Justin and Colby are top notch, very respectful, know what they are doing and get the job done and I have been and will continue to recommend them thanks Bob Jay's!
Dennis K.
Apr 2018
Central A/C Service or Repair
Quentin W.
Mar 2018
Central A/C Service or Repair
Fast and reliable service! Colby had an awesome attitude and got the job done! I will definitely be recommending you guys!
Patty R.
Mar 2018
Electric Furnace or Forced Air Heating System Repair Service
Friendly-truthful-fast-
Rick S.
Mar 2018
Central A/C Service or Repair
Excellent and prompt service. Technician was knowledgeable, experienced and courteous.
Otto T.
Mar 2018
Central A/C Service or Repair
Justin arrived at the scheduled time and demonstrated great customer service skills. He was extremely knowledgeable, experienced, seasoned and trained. He identified the problem, explained his plan of repair, and completed the repaired on my a/c. He then took the time to explain the repair step-by-step. This was superb HVAC service!
Gary T.
Mar 2018
Central A/C Service or Repair
Very courteous and punctual. Same day service which was wonderful. Is working well.
Sally-June S.
Aug 2017
Central A/C Service or Repair
Very professional and explain what they are fixing in great detail.
Kimberli C.
Aug 2017
Central A/C Service or Repair
They have been great about providing a/c assistance but have yet to follow up on the plumbing side of things.
Licensing
Licensed*
Trade License Number
TACLB00024125E
Trade License Expiration
03/03/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Bob Jay's HVAC & Plumbing is currently rated 4.9 overall out of 5.
Bob Jay's HVAC & Plumbing accepts the following forms of payment: CreditCard
Yes, Bob Jay's HVAC & Plumbing offers free project estimates.
No, Bob Jay's HVAC & Plumbing does not offer eco-friendly accreditations.
No, Bob Jay's HVAC & Plumbing does not offer emergency services.
Yes, Bob Jay's HVAC & Plumbing offers warranties.