Bob's Custom Tile & Glass Remodelers, Inc.

The service provided was very well done, our bath tiles/grout look new. They worked efficiently and in a timely manner, respectful of all our questions, concerns and time. Upon arrival , we added a small grouting of a back splash and another grout/tile job in a small half-bathroom, which they made time for, which we appreciated very much. Brandon would come very highly recommended to our family and friends.

The actual work which started in June was done well. The problem I had was getting them to come back and finish the job. They cancelled 2 follow up appointments for various reasons and I always had to call to reschedule. Found out there was a tragedy which explained why I wasn't called back for over a month after leaving multiple messages. We finally rescheduled and the technician never showed up for the appointment. When I tried to call, the voice mailbox was full so there was no way to get a hold of anyone. My counters still aren't done.

Came late. Didn't finish sealing shower..

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Called on a Sunday afternoon expecting to leave a voicemail. Spoke with and scheduled a visit for an estimate for the same day. Work was completed within a week. Quality work. Professional. I will definitely call Bob's Custom Tile for all my future work.

They left grout in the shower drain that hardened, in another shower they cracked and scraped 20+ porcelain tiles while removing grout on the walls, which I only wanted the floor done not the walls, they were better before than after. The existing and new grout colors did not match in master bath. I have to get carpets professionally cleaned as they had particles everywhere from removing grout and tracking on shoes through home. Discolored cement grout between glass blocks by using off white sealant in an area not even requested to be worked on. Then tried to cover it up with gray silicone sealant. Did not seal tiles (so that needed to be done after they redo the grout) they could not find tiles to replace the ones they took out in another area, I found them at the 1st place I stopped in after they left. They were supposed to start at 8 am came at 2pm on day 2, they stated the reason for the late start was they were looking for the replacement tile. Did not leave until 10 pm. I have to re hire another company to remove the grout in the drain, and potentially have to replace the entire shower floor and drain. In both bathrooms I am removing the silicone/grout and starting over. They took 16 hours to ruin 2 bathroom showers.

They did a beautiful job and I am happy with it. They were very personable and considered me in all the decisions. It was a difficult job and they continued until it as finished!

Bob did a great job, he was very professional and cleaned up after the work was done. I would recommend him to a friend

Very friendly, knowledgeable, experienced owner and assistant. They worked hard, efficiently and recommended additional areas of grout work that I was unaware could be improved. We even had a large concrete crack repair accomplished. All this made the financial estimate a bit hard to determine, though in the end the price paid was very appropriate. They work with you on this issue. It helped that we did not require two separate trips of 40 miles: one for an estimate, the other for the work. We hired them on first arrival. I am very, very happy with the work. Such an improvement!

Excellent work. Thorough.

Excellent work.

Very efficient and knowledgeable