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100% Recommended
23 Years In Business
Company Details
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Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Service Details
Areas of Expertise
- HVAC
View All Offerings and Cities Served
Cost Information
- Free Estimates
Reviews
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Showing 1-10 of 19 results
5.0
Angie W.
Joshua, TX
7/10/2018
Bock went the extra mile working with our home warranty company and with us. Excellent customer service and professional techs.
5.0
Donna S.
Fort Worth, TX
3/12/2018
This is the 3rd time we have used Bock. The first time was in 2012. The install with the complete new system was professional and the people were awesome to deal with. We had a problem 2 summers ago in triple digits, we called to leave a message at 1030pm, Surprised, they answered the phone on a friday night at 1030pm and advised us that someone would be at our door at 8am saturday morning. So of course we called them, when we put a new system in our daughters house, then now for my moms house.
Response from Company:
DONNA, THANK YOU FOR THE KIND WORDS, WE TRY VERY HARD HERE AT BOCK SERVICES TO GIVE OUR CUSTOMERS GREAT CUSTOMER SERVICE, PROFESSIONAL TECHNICIANS AND INSTALLERS TO TAKE CARE OF YOUR HVAC NEEDS. THANK YOU FOR BEING A LOYAL CUSTOMER. LISA
5.0
Mike C.
Keene, TX
2/12/2018
very quick and efficient.
Response from Company:
THANK YOU MIKE, WE WORK VERY HARD AT GIVING OUR CUSTOMERS THE BEST SERVICE WITH FAIR PRICING. THANK YOU FOR YOUR BUSINESS! LISA
5.0
Larry O.
Mansfield, TX
12/11/2017
5.0
Judy F.
Fort Worth, TX
12/10/2017
Jheovany came right out to service my gas heater. He quickly found the problem. He checked with a supplier new my home. Since it was a Saturday they weren't open. He drove all the way back to his office and picked up the part and came back to fix my furnace. I would highly recommend Bock Services. Great service and value!
5.0
Susan S.
Fort Worth, TX
12/9/2017
5.0
David M.
Fort Worth, TX
11/11/2017
There was some concern that the system wouldn't get installed in a day. Two more installers showed up in the afternoon as there was some extra ductwork to install. Everything went very smoothly considering there were a few roadblocks that delayed them. The next day, the condensation line (water return away from the inside coils) was leaking. It made no sense to me nor to the installer that returned Saturday evening to fix it. The leak was small but troublesome. He ran a new line of 3/8 in copper and everything was good. Amazingly prompt service call on an odd situation. Very impressive effort.
Response from Company:
Thank you David we work hard at keeping our customers happy, our goal is to leave your home leaving you comfortable that you made the right choice with Bock Services. We appreciate you business!
4.5
James M.
Arlington, TX
11/9/2017
nothing
5.0
Roxanna M.
Mansfield, TX
10/30/2017
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5.0
Tom C.
Fort Worth, TX
10/4/2017
Bock installed a new AC system for us. From the initial contact they were very professional and knowledgeable. I had several install bids and Bock was middle of the road with pricing on the same 14 seer system and they could meet our installation date(a Saturday install). The install team was very professional, completed the work in a very timely manner, and cleaned up after themselves entirely. They did a great job with sealing and insulation of the plenums. The technicians are respectful, knowledgeable and did their work quickly. Lisa from the front office was very friendly with her communication with us. She was very through with the warranty registration and service follow up questions. We are very happy with their service.
Response from Company:
TOM, THANK YOU FOR THE REVIEW. IT IS VERY IMPORTANT TO BOCK SERVICES THAT ALL OUR CUSTOMERS ARE HAPPY AND FEEL THAT THEY RECEIVED THE BEST SERVICE. PLEASE KEEP US IN MIND FOR ANY OF YOUR HVAC NEEDS. WE APPRECIATE YOUR BUSINESS! LISA
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