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Bock Services
Thermostat - Install or Replace, Central A/C - Install, Central A/C Service or Repair,
About us
Bock Air Conditioning is a locally owned and family operated company. We go the extra mile to make our customers comfortable, and to provide the best service possible at an affordable rate. We understand the difficult times in today's economy, and we do everything possible to help our customers save money. All of our technicians are top certified and are trained to perform preventative maintenance, repairs, new installation, and system replacement. We guarantee all of our work to ensure that our customers are never left without assistance and never pay for the same job twice. As a customer, you will be given every option available when it comes to repairs or system replacement; we never want a customer to feel like they made a decision without knowing every aspect of the job! At Bock Services, it's our job to make sure that the customer is fully satisfied, and that is what we achieve!
Business highlights
26 years of experience
Services we offer
HVAC
Amenities
Free Estimates
Yes
Reviews
4.819 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 16% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-19 of 19 reviews
Angie W.
Jul 2018
Central A/C - Install
Bock went the extra mile working with our home warranty company and with us. Excellent customer service and professional techs.
Donna S.
Mar 2018
Central A/C - Install
This is the 3rd time we have used Bock. The first time was in 2012. The install with the complete new system was professional and the people were awesome to deal with. We had a problem 2 summers ago in triple digits, we called to leave a message at 1030pm, Surprised, they answered the phone on a friday night at 1030pm and advised us that someone would be at our door at 8am saturday morning. So of course we called them, when we put a new system in our daughters house, then now for my moms house.
Response from Bock Services
"DONNA, THANK YOU FOR THE KIND WORDS, WE TRY VERY HARD HERE AT BOCK SERVICES TO GIVE OUR CUSTOMERS GREAT CUSTOMER SERVICE, PROFESSIONAL TECHNICIANS AND INSTALLERS TO TAKE CARE OF YOUR HVAC NEEDS. THANK YOU FOR BEING A LOYAL CUSTOMER. LISA"
Mike C.
Feb 2018
Gas Furnace / Forced Air Heating System - Repair
very quick and efficient.
Response from Bock Services
"THANK YOU MIKE, WE WORK VERY HARD AT GIVING OUR CUSTOMERS THE BEST SERVICE WITH FAIR PRICING. THANK YOU FOR YOUR BUSINESS! LISA"
Larry O.
Dec 2017
Central A/C Service or Repair
Judy F.
Dec 2017
Gas Furnace / Forced Air Heating System - Repair
Jheovany came right out to service my gas heater. He quickly found the problem. He checked with a supplier new my home. Since it was a Saturday they weren't open. He drove all the way back to his office and picked up the part and came back to fix my furnace. I would highly recommend Bock Services. Great service and value!
Susan S.
Dec 2017
Gas Furnace / Forced Air Heating System - Repair
David M.
Nov 2017
Central A/C - Install
There was some concern that the system wouldn't get installed in a day. Two more installers showed up in the afternoon as there was some extra ductwork to install. Everything went very smoothly considering there were a few roadblocks that delayed them. The next day, the condensation line (water return away from the inside coils) was leaking. It made no sense to me nor to the installer that returned Saturday evening to fix it. The leak was small but troublesome. He ran a new line of 3/8 in copper and everything was good. Amazingly prompt service call on an odd situation. Very impressive effort.
Response from Bock Services
"Thank you David we work hard at keeping our customers happy, our goal is to leave your home leaving you comfortable that you made the right choice with Bock Services. We appreciate you business!"
James M.
Nov 2017
Ducts & Vents Installation and Replacement
nothing
Roxanna M.
Oct 2017
Gas Furnace / Forced Air Heating System - Repair
.
Tom C.
Oct 2017
Central A/C - Install
Bock installed a new AC system for us. From the initial contact they were very professional and knowledgeable. I had several install bids and Bock was middle of the road with pricing on the same 14 seer system and they could meet our installation date(a Saturday install). The install team was very professional, completed the work in a very timely manner, and cleaned up after themselves entirely. They did a great job with sealing and insulation of the plenums. The technicians are respectful, knowledgeable and did their work quickly. Lisa from the front office was very friendly with her communication with us. She was very through with the warranty registration and service follow up questions. We are very happy with their service.
Response from Bock Services
"TOM, THANK YOU FOR THE REVIEW. IT IS VERY IMPORTANT TO BOCK SERVICES THAT ALL OUR CUSTOMERS ARE HAPPY AND FEEL THAT THEY RECEIVED THE BEST SERVICE. PLEASE KEEP US IN MIND FOR ANY OF YOUR HVAC NEEDS. WE APPRECIATE YOUR BUSINESS! LISA"
Sheila H.
Oct 2017
Central A/C Service or Repair
They came out the day I called. Very professional and informative. It was on a Friday and came back Monday to complete the job. Had to go to Cleburne to get the parts. I would use them again.
Response from Bock Services
"SHEILA, THANK YOU FOR THE REVIEW. IT IS OUR PRIORITY AT BOCK SERVICES TO PROVIDED THE BEST SERVICE AND FAIR PRICING TO OUR NEW AND EXISTING CUSTOMER. YOU AND YOUR BUSINESS IS VERY IMPORTANT TO US AND WE WILL DO WHAT IS RIGHT TO EAR AND KEEP YOUR BUSINESS. THANK YOU, LISA"
Jacqueline G.
Sep 2017
Central A/C Service or Repair
Levi was very knowledgeable, professional, efficient and courteous.
Timothy W.
Sep 2017
Central A/C Service or Repair
Polite and good service
Rebekah H.
Aug 2017
Central A/C Service or Repair
The Home Advisor web site indicated that the initial consultation for the work would be free, but we were charged $75 for the service call on top of $120 for a part and $135 for a drain clean-out, which seemed too expensive. The technician, Lee, was very courteous and professional and completed the work in a timely manner.
Chris W.
Aug 2017
Central A/C Service or Repair
I Prefer this company over my home warranty contractor, I really wish that my home warranty folks would drop the contractor that they use and allow me to choose Bock instead.
Response from Bock Services
"Thank you Chris, we here at Bock strive to make our customers happy. Thank you,"
Don T.
Mar 2017
Gas Furnace / Forced Air Heating System - Repair
Glenn P.
Mar 2017
Central A/C Service or Repair
Showed up within an hour after first contact.
Peggy M.
Mar 2017
friendly, really outgoing people. They are knowledgeable, and informative, they were prompt In reaching out to me and kept me informed on when and what they were doing. I'd definitely recommend. I had a great experience.
Response from Bock Services
"Thank you Peggy. We strive here at Bock Air Conditioning to give the best service with reasonable pricing. If your ever in need of HVAC work please call us. Thank you,"
Mark R.
Feb 2017
They really have great prices and take excellent care of you. They are an absolutely amazing company!
Licensing
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FAQ
Bock Services is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Yes, Bock Services offers free project estimates.
No, Bock Services does not offer eco-friendly accreditations.
No, Bock Services does not offer emergency services.
No, Bock Services does not offer warranties.