Bone Dry Roofing, Inc.

They provided a prompt and friendly service. Completed the job as requested at a price that was better than others. No hard sales tactics to try to get us to get more work done that we were asking for.

Before the job was sold the sales team headed by Mike Hawkins was very professional, and courteous. But right after the signed contract, the job was delayed due to their internal department mixup. I was not communicated with any delay and had to call numerous people to get a response. During the whole process, they worked with my insurance company and finished the work on time and the roof looked great. Right after the job was completed I noticed my porch gutter leaking at the joint. It was a new leak which I thought would be the result of shingles being thrown while installing. After sending a video of the leak to the sales, install and customer service, I did not get any response, then finally I complained to their General Manager, Grant, and he came to inspect the leaking gutter and said the age of the gutter may be the cause of the leak, but he will get it caulked. It has been more than a week, email, and text message to their General Manager, Grant, has still not fixed the leaking gutter. The roof replacement was a good job, but if there is any problem later on with their work, I will not depend on their warranty commitment. I will not recommend them to others for their after-sales service commitment.

There were several glitches in the scheduling process. Initial estimate of two to three weeks turned into more than five weeks. After the second scheduled date, no one showed and no one called for an additional 2 days. Wen performed, work was of good quality and efficient.

Great job, they were very responsive and professional.

When replacing gutter the old facia was pulled away from the house and new gutter installed without ensuring the facia was cleaned and firmly attached. Had to have them return to do so.

They did a great job and didn't try to sell me additional things i didn't need.

The customer service sold me on this company. They were able to meet our needs at this phase of our projects in a timely manner. Exceptional service overall! As we go forward with our plans we will definitely give them a call.

They were able to replace the gutters on the back of the house, reuse the gutter covers, and angle them to improve the drainage, without redoing the whole gutter system. Very much appreciated.

Very prompt service with getting my roof replaced.

Showed up a day early and that impressed us.