
Approved
Bottle Free Water, LLC
Water Treatment & Purification System Installation and Replacement, Water Treatment & Purification System Repair or Service,
About us
Bottle Free Water, LLC, prides itself on our superior customer service. We are committed to providing our customers the highest quality water treatment services and the cleanest water for your home and family.
Business highlights
18 years of experience
Memberships & Affiliations
Water Quality Association - Member
Amenities
Free Estimates
Yes
Reviews
4.832 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 3% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 32 reviews
Sandra R.
Aug 2025
Water Treatment & Purification System Installation and Replacement
Wonderful Job! Fast, clean, polite and professional. Will be contacting if I need anything plumbing in the future.
Beulah B.
May 2025
Micah is always very professional and always a pleasure to have in my home. The company itself is top notch. You can't go wrong with them if you're looking for a water purification system.
Roberto S.
May 2025
recently had the pleasure of working with Bottle Free Water, and I couldn't be more impressed with the service. Josh Bies was a fantastic technician—knowledgeable, professional, and efficient. The service was fast, prompt, and truly excellent. From start to finish, the experience was seamless, and I highly recommend Bottle Free Water to anyone looking for top-notch service and expertise.
Linda W.
May 2025
Our Technician Mika provides us with filter changes on our R/O system each year, he is always super friendly, extremely professional, very knowledgeable, he knows how to answer all questions we have. We can highly recommend Bottle Free Water, appointments are quick to schedule the staff is great
Thank you M,L,W
Larry H.
May 2025
The technician was very good
James O.
May 2025
Josh is an excellent technician. Also, he is a very friendly and pleasant person, to talk with.
Jeffery K.
Mar 2023
Water Treatment & Purification System Installation and Replacement
When service technicians arrived, we found out that the system I ordered was not complete. They helped me understand how to get the required parts and contact them for the installation. I was not charged a fee. Randy and Josh were fantastic. I am definitely calling when the parts arrive.
John G.
Mar 2023
Water Treatment & Purification System Installation and Replacement
Ease of scheduling, follow tech on map to property, and followup was excellent. Randy was knowledgeable, explained in layman's terms, and cared about solving the problem.
Sean R.
Feb 2023
Josh Bies was spectacular, professional, and very thorough. It was a very informative appointment and I am thoroughly satisfied. Josh walked me through how my system operates and was able to address all of my questions. Thank you Josh and Bottle Free Water.
Response from Bottle Free Water, LLC
"Thank you for Choosing BFW! Glad you had a wonderful experience with us."
Betty S.
Feb 2023
Water Treatment & Purification System Installation and Replacement
They do not fix the problem you call about, they find other problems. Then another service call fee, order parts without knowing exactly what part.
Corey Y.
Aug 2022
Water Treatment & Purification System Installation and Replacement
Little pricey, but did a great job
Christian L.
Jan 2022
Water Treatment & Purification System Installation and Replacement
I picked bottle free because they were the first to get back to me and that matters because they followed up on all my calls with a real person. No robo answerung service, press this button for this or that. The techs were nice and my dig even liked them.
George M.
Aug 2021
Water Treatment & Purification System Installation and Replacement
Bottle Free Water, LLC has built a culture of professionalism and excellence that is deeply engrained in the entire team! From the first contact until the job was complete everyone I interacted with was a true delight and was focused on my best interests. George Lennon, the owner, personally performed the site inspection and diagnosed the situation. He immediately sent me a quote and went over it with me in detail until all questions were answered to my satisfaction. I can't say enough about George, Vicki, Randy and the rest of the team. They are all awesome and truly deserve your business!!!
Gigi B.
Aug 2021
Water Treatment & Purification System Installation and Replacement
Overall service was amazing for the very beginning they were professional. And the Technician Randy was the best.
Curtis S.
Apr 2021
Water Treatment & Purification System Installation and Replacement
This is the most professional business I have ever seen. The customer service was impeccable and the friendliness of the staff was excellent. I cannot stress enough how much their service meant to my family. Chris Roby, a technician, is amazing!
Sapna S.
Mar 2021
Water Treatment & Purification System Installation and Replacement
Very knowledgeable technician, who happened to be the owner, George Lennon. He was a innovative with solution for my tankless water heater. Very thorough and didnâ t just want to keep charging more. Very fair pricing.
Caitlin M.
Mar 2021
Water Treatment & Purification System Installation and Replacement
They were very friendly and professional. Great product.
Mack S.
Jan 2021
Water Treatment & Purification System Installation and Replacement
I called set up app. And my unit was installed right away when it was promised and they were right on time .I would recommend this company to anyone. Again thanks for everything.
Nelson B.
Jan 2021
Water Treatment & Purification System Installation and Replacement
Great Service the installer Mr Chris Roby was great,was completely satisfied.
William M.
Jan 2021
Water Treatment & Purification System Installation and Replacement
Buyer beware If you get this system and you finance it through them, then you will have revolving credit. This means you got a credit card maxed out, this is bad for your credit score like really bad. If you buy the system, then you need to get your own financing. 10000k credit maxed out as revolving credit.
Melanie R.
Nov 2020
Water Treatment & Purification System Installation and Replacement
Installer Randy was very nice, professional and a good sense of humor. He was on time, did the install quickly. Cleaned up after himself. Explained how the system worked. I would use Bottle Free again if the need arose.
Jeffrey H.
May 2020
Water Treatment & Purification System Installation and Replacement
Good job
Wanda I.
Jan 2020
Water Treatment & Purification System Installation and Replacement
George was very professional and on time! He was very knowledgeable about putting in our water purification system! He did an excellent job and we were pleased . I would recommend this company to everyone! We will use them as our plumber in the future!
Dennis P.
Jul 2019
Water Treatment & Purification System Installation and Replacement
Very timely and quality service. They set the system up and scheduled a follow-up appointment with me to come back and go over the system since I was not available when it was installed. I also liked the communication confirmations and update provided throughout the process. They are very concerned about providing a high quality experience to their customers.
Rupert L.
Jun 2019
Water Treatment & Purification System Installation and Replacement
It was a pleasure to have a tech like George who knew his trade for sure. He was prompt, very nice, generous in nature and I actually enjoyed his company and our chats. He worked steady and only did it once and it was right. I wanted to do this project for 10 years, and he was the guy for the job. I'm happy with the work, price and timing. In less than a few hours, he did completed the job. Thank you very much!
Licensing
Insured
Licensed*
Trade License Number
L.33211
Trade License Locale
NC
Trade License Expiration
12/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Bottle Free Water, LLC is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Yes, Bottle Free Water, LLC offers free project estimates.
No, Bottle Free Water, LLC does not offer eco-friendly accreditations.
No, Bottle Free Water, LLC does not offer emergency services.
No, Bottle Free Water, LLC does not offer warranties.