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Learn about our screening process92% Recommended
11 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Basement Waterproofing
- Structural Repair
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a ReviewWouldn't sign any contract. They dont care that you're not satisfied with something. Argumentitve.
Ehhh. Most of the job they completed seems fine. We have not had any major issues yet. There is still one smaller issue they have yet to resolve. I reached out and the owner said he would let us know when they could send someone but it has been several weeks now and we have not heard from them. The biggest issue has been communication, which is awful! When we initially met with with owner, he seemed great. He was down to earth and explained things well. After they started there was zero communication. We had no idea what was going on. Suddenly they stopped coming. They did not tell us they were done or explain anything about the new sump pump they installed. We were avoiding parts of the house they had closed off and we were keeping our animals locked in rooms for a few days without them showing. I had to call the owner to find out what happened. The workers also somehow got access to my garage through a code which we had never used and did not know. I personally saw someone get into my house that way instead using the front door. When I asked the owner about it, he basically called me a liar. So again although the job seems fine, the experience was not a good one. I would not use them again.
We were never informed of any issues, so I'm not sure what they are referring to. They chose not to be home when we did the work which is fine they were at work but I'm not sure why they expected. Our guys were finished in the middle of the afternoon to stand there and wait for them for hours to explain to them, that the sump pump was plugged in and it will turn on and off as needed when they were already told that and that it was maintenance free, and worked on its Own, when we already explained all that to them when we were at their home the first time to show them the product, we never had any such code for a garage door that would be impossible. We have explained this to them numerous times. All it need was the cord pull which we came back there a day because they insisted we broke the garage door and we came back just to pull the cord on the garage door
These guys were awesome. They worked so hard and had the job done in two days not four like projected and the basement was so clean. They cleaned everything so well...highly, highly recommend these guys
Well done
We hired Braken to solve a water issue in our basement and patio. Dan did a great job explaining what we needed, giving us an estimate. John and his crew were very professional, efficient, and completed the project for the price and time quoted. Very pleased with the results.
We chose Dan based on his knowledge of the work that needed done. Repaired bowing walls in the basement, installed a french drain around the perimiter of the basement, installed two sumps and replaced a water damaged sill beam at the top of the foundation. The sill beam damage was caused from an outside patio sloping toward the house. The solution was to remove a portion of the patio (not the entire patio), which provided access to the sill beam and rim joist. Replacing the sill beam required jacking the basement joists up to repair the sag in the floor and install the new sill beam. The patio concrete was repaired neatly with a strip seal drain against the house to catch any water draining toward the house. Nice solution to the the problem. Dan provided the most economical solution to my bowing wall problems, carbon fiber straps for the areas where the wall bowing was less severe and steel beams where the wall bowing was much worse. In comparison to other companies quoted, Dan provided the most repair work for the money and in one case 1/3 less. Dan was able to start work within a week, not months like some companies, and finished the work as indicated, could not have asked for more. When the job was complete the area was cleaned up nicely and the concrete work and sill beam replacement looked great. We are very happy with Dan and would recommend him to anyone needing waterproofing work, most economical, fair, upfront, does what he says and completes the job quickly not over a long period of time.
Don't hesitate to hire. Great work. Great company. Always follows through. Responds same day to phone calls.
Some of the big companies charge an exorbitant amount to waterproof your basement. Bracken was very fair and reasonable with their price, as one company wanted 4x more for the same work. Dan was very professional and communicated well throughout the project. Bracken completed the job in the quoted time frame and the work was nicely done. Our basement is now completely waterproof with an interior French drain along the perimeter, carbon fiber straps to reinforce the wall that is bowing, and the downspouts to our gutters rerouted to a dry well. We are very happy with the value, professionalism, and quality of work that Bracken provided. Our family highly and enthusiastically recommends Bracken Waterproofing!
A fourth of the price than another quote that I received. Same exact job and solution. Longer warranty. Did it in one day instead of two. Very pleased! Tropical storm yesterday, basement completely dry.
Fantastic job. Dependable. They are super honest and skilled. I am a senior woman age 72, and this basement waterproofing challenge was daunting for me, but Dan B. and his crew put my mind to rest. So glad. Thanks so much!!
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