Branch Reconstruction, LLC

"I worked very closely with this home owner as her insurance didn’t cover very much due to the fact her house was in very bad shape before Hurricane Ida. My company NEVER said we were mold certified as we are not. But, the home owner did not want to pay the high pricing provided by remediation companies and also due to the fact that behind the drywall that was in the home was over Tinge and Groove wood. So, we received the proper chemicals from a National Mitigation company to treat all areas that required to be treated. This house flooded from below the framing due to the fact it was a wood frame house (very Old) and there was NO access to get under the house. We supplied and installed new sub flooring throughout the entire home, but areas that were damaged below the main sub floor (before storm) remained soft due to the overall framing of this home. We scraped all the popcorn from ceilings and textured and repainted the ceilings. We removed drywall where needed and in accordance with the Insurance estimate that again was installed over Tong and Groove wood (never seen before) and installed new drywall. We did install the new drywall over the existing baseboard as the current baseboard was attached to the Tonge and groove and not the drywall. The Tonge and Groove wood was not removed. We removed a wall from the kitchen to the living room and also closed in a doorway that was NOT part of the insurance coverage. We installed new Laminate flooring throughout the home (provided by owner) but she was upset as the pattern didn’t match what she wanted. The request for draws was based on work or materials needed or completed and for the most part were very small draws considering the amount of work. We repainted the entire home including wall, trim and ceilings after popcorn was removed. I (owner of Branch Reconstruction) at No time got upset and left the job as it was not completed. I was asked to meet at the house (set up) and was greeted by a male friend of the owner who explained he was a contractor and attacked our work. I offered multiple times to repair anything the home owner was not happy with in person and by text and was told NO. So again, I was willing to take care of this customer as I do care about her and her family. Question, if her friend was such a great contractor, I’m not sure why he didn’t do the work from the start. It is very easy to come in after the fact and attack the contractor. This review that's attacking myself, my company goes way over the line and I recommend the home owner file a complaint with the court as I would welcome to prove my case in any municipality. Due to these attacks I am also considering legal action, but I hope this owner who again I truly do care about and her family contacts me directly and let me know what my company can do to make her happy. If any refund is justified (don’t think it is) I will gladly do so to make this customer STOP these personal attacks. But attacking my company that I have worked to build over the past 11 years and most of all attacking me personally is out of line and I will not and can’t just sit back and accept this. I recommend anyone reading this, please look at my other Reviews and make up their own mind. As this type of attack is unacceptable. Tim Butler - Owner - Branch Reconstruction LLC"