Bratton Pools, LLC

What should have taken 2 months took close to a year to complete. Did not do what was required in the contract. The worst experience I have had for designing and building my pool. This isn't my first pool so I knew what I wanted.

I hired Bratton Pools in January 2018 based on this website s reviews. That has proven to be a huge mistake. After more than 22 months, my pool permit is still open. Somehow, Bratton was not aware that our drainage permit was rejected by the city in February 2018, and they proceeded to build the pool without this permit. This issue came to my attention in July of 2019, after repeated communication with Mike Bratton regarding the open permit. He never mentioned the rejection until I spoke to an engineer we hired to help resolve the **permit issue**. That is when I found out that our pool was built without a permit. Luckily, Bratton was able to get the permit issued after the fact but he has still not obtained final approval from the city to close out the permit. I am now wondering what new information he is withholding. I have texted Mike almost weekly asking for an update on our permit. However, he only responds some of the time. My last text has not been answered and I have reached the end of my rope. I hate to slam Mike on this website because he is a very nice man and our pool turned out beautifully. However, I cannot have an un-permitted pool forever. As soon as this matter is resolved, I will revise my review. Until then, my rating stands! Mike, PLEASE GET MY PERMIT APPROVED AND CLOSED!!!

Best pool builder and great designer in the town

Extremely disappointed Paul was supposed to be done this weekend it's not even halfway there they make promises they don't keep them what we saw on the 3-D rendering isn't what was actually done at the house extremely disappointed

Great service, and great price. I would recommend them to anyone wanting honest work done at an honest price. Whether it's pool repair or pool installation...

We invited several contractors to provide proposals to remodel our Sugar Land pool. Michael Bratton presented some excellent alternatives to what we originally thought we wanted. We contracted with Bratton Pools and they really delivered on Michael's vision. He kept the project moving (even when the weather did not cooperate) and there was never a period when we were left wondering what was happening. The quality of their work was excellent and the remodel was a great success. We are very happy with the updated look.

After we made the decision to remodel our pool we invited a few companies in the Katy area to visit us to put a proposal together. From the beginning on Michael Bratton was very engaged. We decided to go with Bratton Pools. His creativity and willingness to make this project successful was outstanding. The crew that came out was professional and constantly asking if we were satisfied. They worked together with us on any changes we wanted during the construction. We highly recommend Bratton Pools!!