Bright Side Roofing and Siding

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10 Years In Business

Company Details

Hours

  • Mon: 7:00 AM - 8:00 PM
  • Tue: 7:00 AM - 8:00 PM
  • Wed: 7:00 AM - 8:00 PM
  • Thu: 7:00 AM - 8:00 PM
  • Fri: 7:00 AM - 8:00 PM
  • Sat: 9:00 AM - 4:00 PM
  • Sun: 9:00 AM - 4:00 PM
View All Details & Credentials

Achievements

Service Details

  • Small Jobs Welcome

Areas of Expertise

  • Roofing
  • Decks
  • Siding
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.9
73 Verified Reviews
  • 5
    69
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 73 results
5.0 Tony E. Dover, DE
3/9/2021

Working with Brightside was one of the best experiences I have to deal with in repairs on my home. I would MOST definitely recommend their services!

5.0 Lloyd M. Dover, DE
11/15/2020

Bright Side gets a 5 star rating. They had good reviews from a few people I knew in the area. They have very fast, professional and courteous workers and used high quality GAF roofing rated for 50 years and 130 Mile per hour winds. The roof looked great. Roof replacement was completed quickly and professionally in one day. The crew did a good job of cleaning up the old shingles. They also used a large wheeled magnet to retrieve the fallen nails from the old roof around the house. I do my own lawn and shrubbery maintenance and nothing was damaged. I also have grand children who play around the house and in my shrubbery. Not having to watch for nails was a great relief. I was told that this crew was one of their best and fastest. That was very reassuring. They replaced bad porch roof rafters and plywood roofing as I requested with Matt, the site manager. They did a good job. No leaks in several two day rain periods. The entire roof Fascia was removed and changed to PVC board fascia by the Bright Side carpenters at my request. I furnished the PVC Fascia to replace the aging wood Fascia that would no longer hold the gutter nails or a paint job. I am getting too old to enjoy these house painting joys. The Bright Side carpenters did a professional job installing the new PVC Fascia. I was pleasantly surprised in that at no additional cost, the carpenters used special screws to attach the fascia boards instead of nails making the installation more solid. The old gutters were extremely long and difficult to remove to replace the Fascia.  The backs of the longer gutters were no longer straight. Looking at them with Dave the Manager, I decided to replace the gutters as he recommended. Re-use of the old gutters would cause leaks and streaks on the new very white Fascia boards. I am pleased I decided to also replace the gutters. Brand new white gutters on brand new white PVC fascia boards made the house look sharp giving great contrast under the new roof. I almost do not recognize the old house. It looks so new.

0.50 Deborah P. Catonsville, MD
11/10/2019

They first installed a deck for us. We ordered 19 ft long pieces of deck flooring specifically because we wanted our deck to be long and narrow. We were not there on the day of the job and the supervisor cut our long 19-foot pieces into smaller pieces because he thought it would look better going the other way. Why would we have ordered 19-foot if we did not need 19-foot? They gave us a discount on a future job because they did not want to have to take the deck up again and reorder those 19 ft long pieces of flooring. So we had them lay a concrete sidewalk to our driveway. Within a few months there were cracks and pits in the concrete. The owner was supposed to come by several times and did not show. He finally showed up and said that they want to work with us and get this resolved. After more phone calls and lots of e-mails back and forth he finally said that no there was nothing that they would do. Very dissatisfied.

Response from Company:

Hello Deborah, We certainly apologize that your experience was less than expected. Robert (the owner) came out to inspect the property and discuss the cracks in the concrete. It was his understanding that you were happy with everything but the concrete, it is quite a surprise to learn you were unhappy with the deck in any way. Additionally once Robert inspected the concrete that was obviously damaged by improper use of salt. Robert asked if you used salt on the concrete to which your response was "no, not at all we don't use salt at all" Robert then observed the same damage to the concrete in the driveway and walkway in front of your home. Robert then observed an open bag of salt which was not safe for use on concrete in your garage. Please let us know if you still would like us to help you get the concrete replaced. We would be happy to offer this to you at cost. Thanks and have a wonderful day!

5.0 Andrea L. Lewes, DE
10/24/2019

The Project Rep was always available to answer any and all questions anytime I had them. I was away at the time but my sister who is close by said the clean up was impeccable and you never knew they were even there except for the beautiful new roof.

5.0 Ige P. Dover, DE
10/21/2019

Damien was very professional and took the time to go over my options. Best warranty around. Installation crew was very efficient. They did a great job.

4.5 Donna F. Dover, DE
8/24/2019

Company uses top quality products and guarantees my roof for 50 years. This will be a huge selling point when I sell my home. The work was actually completed when I was on vacation and the change and look of my roof was vastly improved. My insurance company wanted pictures of the workers on the roof and the signed contract with Bright side while I was on vacation and Bright side took care of it all. Excellent customer service! Definitely recommend this company!

5.0 Robin G. Newark, DE
2/11/2019

They were prompt in showing up to do the job. They worked efficiently and cleaned up very well.

5.0 Raymond T. Dover, DE
9/30/2018

Exceptional in every respect! We love our new roof.

4.0 Kamal E. Little Creek, DE
9/6/2018

I’m good in my job.

4.0 Clayton, DE
5/12/2018

Their lineup is high end. Looks great and we are happy. We just wish them to provide variety price range of the product on estimate.

Photos

Bright Side Roofing and Siding
22
Residential Roofing
9
Happy Customers
9
Commercial Roofing

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