Brown Helping Hands, LLC

Arrived late, but fantastic work!

I hired this cleaning service to clean my house after moving out and before I rented it out to some friends. Initially, everything seemed great. She quoted me $175 to clean my 2/1 1000 sq ft house. (no deep clean only standard clean) I told her upfront that the bathtub was pretty dirty from hair and that one of the bedrooms was dirty from our cats sleeping in there. As the day of cleaning approached I told her I would text her the front door and alarm code to my house (as I was driving to my new house that day). I texted her both and she said she would go by in the morning before her day job to scope things out. She even called me when she arrived because she claimed I never texted her one of the codes. That night I received a call from her and she told me she was done and she would send me pictures. Wed agreed I could pay her via cash app. As she sent me the pictures she stated I owed her $325, not the $175 she quoted me. I told her I would need someone to verify in person the next day before I paid her since she was trying to charge me nearly twice as much. Her response was much less than professional and pretty low class if you ask me. I ended up agreeing to pay $225 and cannot recommend this service as it felt like a hit-and-run scam by changing the price without even asking me. She had ample time to call me and ask if I would accept the higher cost.