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Buddy Moving

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4 Years In Business

Company Details

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15922 El Dorado Pkwy, #500
Frisco, TX 75023


  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: 7:00 AM - 7:00 PM
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Local Moving
  • Residential Moving
  • Apartment Moving
  • Commercial Moving
  • Packing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted


9 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

  • Customer Service
  • Value
Showing 1-9 of 9 results
0.50 Jay D. Dallas, TX

As many others have detailed, this business is unethical, unprofessional, and disturbingly negligent. The move cost me over $1,000, with an additional ~$1,500 in damages to my property. What's more troubling than the damages is the blatantly disrespectful nature of their response. Upon filing the damage claim, I made it clear that I wasn't willing to accept the state-mandated minimum damage reimbursement. The primary damage wasn't the result of a simple accident; it was flagrant negligence that I directly witnessed. I would've happily attended mediation and accepted the outcome. Unfortunately, the manager handling the claim seemed less interested in reaching a professional resolution. State regulations require the moving company to either deny your claim or provide a settlement offer within 90 days. Eighty days after I submitted the claim and 74 days after our final correspondence, where the manager said they would "diligently review" the claim, I finally heard back. Seventy-four days of diligent review where they didn't assess the damages or contact me. This seems like a vindictive and childish retaliation to my intent to pursue mediation. Finally, the settlement offer, provided after 80 days of "diligent review," arbitrarily subtracted 36% of the estimated weight. More troubling is the fact that they presented the total weight as an established fact, neglecting to point out the discrepancy. The settlement offer totaled $250.80. Interestingly, in a previous conversation with another manager regarding the destroyed 75" TV, they stated a maximum payout of $250. The 36% reduction in the estimate I provided was 240 pounds off a 350-pound estimate. Oddly coincidental that the reduction landed them almost exactly at $250. I would expect a reputable business to give the benefit of the doubt, but they've proved to be anything but. This is what they decided to pay, tweaking the estimates to accommodate. A final bonus mention - they called and requested to move the appointment up 4 hours the morning of the move, promptly canceling the appointment when I explained that would not work for me. After calling in to rectify that, they ultimately showed up 3 hours late to the scheduled appointment. Normally, I wouldn't be particularly bothered by this, but the confluence of problems resulting from how this company is managed and operated demonstrates a pattern of unprofessional behavior and shady practices. They simply do not deserve your, and anyone else's, money. This is the only time I have ever felt compelled to write a review, but I feel the need to warn others about the kind of people you're considering entrusting with all of your belongings. They don't care about you or your stuff. Don't take my word for it though; I'm attaching all of the correspondence between myself and the manager regarding the damage claim for you to draw your own informed conclusion.

5.0 Gabriel M. Richardson, TX

Very friendly, and very efficient. Would definitely call again.

5.0 Julia D. Columbus, GA

Just wanted to compliment John and Q for the great job they did packing us up today. Rob came a little later and jumped right in and was great also. If I lived here I would use them. I highly recommend them. Julie Dunn

5.0 Patty D. Mckinney, TX

They were friendly and treated everything with care. They were super.

5.0 Olivia N. Frisco, TX

I had a great experience with Buddy Moving and would definitely recommend them to other people.

5.0 Piper S. Denton, TX

They were incredibly useful and one of the best companies I have ever hired. Professional and friendly, Buddy Moving is amazing.

5.0 James R. Orange, CA

They were easy to work with and they didnâ t waste any time. Iâ ve only done this a few times but I wouldnâ t hesitate to hire them again. 10/10 premium moving company.

5.0 Drew M. Allen, TX

Fantastic and Easy to work with

5.0 Lillian N. Frisco, TX

Very punctual and handled my items with care I will definitely hire them again next time I move


Buddy Moving

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