Buddy's Locksmith Pro Lock

I will not use Buddy's Locksmith again. When Simon called responding to my Angi request, I asked specifically what it would cost to get two locks re-keyed. He told me $29 for the service call and labor. I was a fool to think the cost would be around the $150 listed on Angi's list for this service, but he also was intentionally misleading on the price. He ended up installing two new locks (door knob & deadbolt), instead of re-keying, and I was charged $400. When I complained, I was told there was only $20 difference between re-keying and new lock and we were getting the better deal. Because Simon was not clear on the price, I feel I was intentionally misled and he refused any credit or compensation. This was an expensive learning experience. On the plus side, Simon was nice to my daughter and the new locks work fine...but the dishonesty on the pricing up front is incredibly disappointing and misleading.

Was satisfied with the work performed

A locksmith was not necessary for this job, and, for $215 to unstick a door, it was very expensive.

Buddy installed my lock installed upside down and the knob gets stuck and jiggles not tight fit. He said that was the only way it fit? Do not usually see key holes upside down. I also feel $500+ was high since I provided the locks and it took about 1 hour of work. Not very happy with the cost and work performed. First time using services. Came back did repairs. Thank you.

Adam is very kind and helpful. He rekey my main door and fixed my bathroom door in 5 minutes.

Very professional and very quick to come out. Hard job and not a normal request for a locksmith. Figured out the problem and fixed it

Great

These guys know what service means. Came the same day and were very knowledgeable, courteous and professional Adam did a perfect job and was very informative.

Avery nice competent Man came and very efficiently put a new lock in the door It was a pleasure to have such a nice experience !

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