Bug Busters, LLC

They were very helpful and quick and easy to work with

Excellent

Did a great job. Just need to clean up and smooth edges as if where their own project.

Carl, the rep from Bugg Bustere, Inc arrived on time and explained to me what he was going to do to get rid of all the "fruit flies" It was like magic. They are all gone now and I can go into my kitchen and not be "attacked" by these pests. Thank you Bugg Busters. Carrie, in customer service was wonderful and helpful.

I struggle with this review. The people were nice, but not responsive and customer service lacks greatly. When they actually started, they worked fast. What was 'sold to me' by the manager is not what was in the contract and done through - my fault for not thoroughly reading and questioning it. I own that. I first contacted them through this site. No one called me back from the inquiry. 2 weeks later, I called them directly. A manager was quickly sent out to give me an estimate for termite contract (recently purchased the house). He mentioned the humidity issues under my house, which I already knew about. I told him to get me an estimate. He measured and went back to the office to write up an estimate for all of it. I didn't hear from him for a few days, so I called and left a voicemail. No return call. Tried calling different days and was going straight to voicemail. Tried to email the email address on the business card, but it was returned as an invalid address. I called the main office and left a message. No callback. About 2 weeks later, someone called me back. I was told his phone had quit working. Very possible... it does happen. I got my estimate, agreed on it all. The same manager came out the next day to have me sign the contracts and pay in full. Then I heard nothing from anyone for over a week. I left a message at main number, no response. Called the manager, he insured me someone would contact me. Nothing for over a week. After 2 weeks of no updates, I called the same manager again. Several days later, a VP called to say he'd be at my house that following Monday morning (at this point it's over 3 weeks since I had paid in full.) Monday afternoon, I called to get an update and he had forgotten. They finally showed up on Tuesday. The crew was nice, but left my gate wide open (I have 2 dogs), left waste from job behind, one of the termite bait systems is about 3 inches above the ground. I was told they would remove all the old plastic from under the house. They did not. The new plastic vapor barrier was just laid on top of the old. No one followed up with me after the crew left to see if I was happy or if it was done to expectation.

These guys went above and beyond to get this project done. Very nice people

very quick, took care of very quickly

Will the Technician was really helpful and we thank him fast but accurate and knew his job well thanks

Excellent Job, very timely and communicated thoroughly. I highly recommend them.

I did not hire them yet, just wanted an estimate and analysis of the water damage in our basement due to a faulty water drainage system outside of the house. Wes was very friendly and knowledgeable. I appreciated his advice. I would hire them in the future.

DID A GREAT JOB,AND SHOWED UP ON TIME!!!!!!

We are out of town landlords and Bugg Busters responded quickly, gave great customer service and really worked with us despite the distance. Our wasp problem is gone and the work was done within a day. I highly recommend this company and plan to use them again in the future.

Being proactive I got a free termite inspection. It was extremely thorough, had to move everything away from walls, spent a lot of time in crawlspace. Yeah no sign of termites!!

Very thorough and nice. Won't know for sure how well it worked yet but hopefully it does.

Excellent.

Very prompt, job was taken care of. Went very well.

Very easy to work with. Wes was quick to respond to request for quote and work was performed within two days. They were professional and listened to special requests and gave feedback. Very satisfied

Very professional. Took time to answer any questions.

Very professional and prompt. They showed up on time and within 24 hours of my calling. Very pleased

Bugg Busters is great! Wes is very professional. I would highly recommend Bugg Busters!

Wes is very professional and explained everything to me in detail. I would highly recommend Bugg Busters.