Buzzelli Air, LLC

Tom Buzzelli is an amazing AC guy! Not only does he know his stuff, he is impeccably honest. We've used him for both our home and rental properties. Today was just another example of a situation where a less-scrupulous company could've easily taken advantage of us, and charged for a much bigger problem than we actually had. Tom looks out for his customers, and finds the best - and most cost effective - way to get the job done!

An honest family business. There have high quality work!956

I picked Tom's company when our heat pump was not getting power based on the reviews I read on HomeAdvisor. I called him on a Friday while he was away out of town with his family. But even on his family vacation, he replied to me via text trying to give me pointers on some simple diagnostics to see whether I could get the problem resolved without having to get a service person out. I really appreciated him going out of his way to help us. Once he was back in town the following week, he came by and quickly diagnosed the problem and ordered the part needed. He also gave a lot of education on how the system works and how to increase the efficiency without trying to push for an up-sell. This was right before 1700 when the parts stores were closing and he needed to be out of town with his family again over the weekend for his kids' competition. I appreciate a man who not only works hard to provide for his family but also doesn't overlook spending quality time with them, which is equally important. The following Monday as soon as he got back in town, he went to pick up the part needed and came by and fixed our heat pump quickly. During the couple of times we met and the lots of conversations we had, I had a sense of his honesty and his willingness to go out of his way to help others in need. I praise my Lord for the kind heart he has. I was going to leave rating for the "value for the money" aspect because Tom's having problem with his accounting software and hasn't been able to render an invoice to me yet, even though I'm confident that it would be a fair pricing. But it seems like I'm not able to submit my review without giving it a rating. So I gave it a 5 also without actually having been charged anything yet. I'd highly recommend him for HVAC work, not only because of his vast amount of knowledge about the systems and ability to quickly and correctly diagnose problems and fix them, but also because of his honesty and genuine willingness to go out of his way to help others in need anyway he can.

very personalble. walked me through the maitnence process for a.c

Just a good guy. On time and goes way above everyone else

Tom was on-time, very pleasant, and explained what he was checking, why, and what repairs were needed. He was very clear in his explanations.

He came out the same day even though he had a full schedule. He did a terrific job getting the a/c system running back up and blowing cold air. He is our new a/c guy. We recommend highly.

Extremely happy with Tom and Buzzelli Air. I'm from Houston and needed to replace the A/C unit and coil on my mother's mobile home in Mesa. She called him for a quote and I dealt with him from then on. He explained what he found, other items that needed replacing, and then sent me a quote. I had other bids but his was below almost all of them and I felt very comfortable after talking to him. Very knowledgeable and honest. Was on time. Completed it in less than a day, keeping me informed all the way through. Highly recommend!!

I had a wonderful experience with Thomas. He was prompt to answer all my concerns, while working on installing my A/C Unit. He encountered some problems with my house before the installation, and he took care of it to ensure the unit is installed properly. He didn’t harass me when my money didn’t become available but will be in three days. Based on my neighbor'€™s observation, who was overseeing the installation, he is knowledgeable in the field of A/C and a fast worker. On a scale of 1-10, I will give him a 10. I know I will come back to him for future issues. He'€™s just great to work with.

Very informative and thorough service

Very thorough and informative. I felt very good about my service when Tom left and I plan to work with him again for future needs.

Great service!

Please do not call.

cleaned everything up when done

Very friendly and would hire again.

I had my a/c installed 5/1/15 by Air Care a day & night made by Carrier and if one could get a lemon I got one along with poor service, two compressors, one fan motor, and many other problems. Saturday morning A/C went out about 4 am I check all brakers and all was ok, so by 8 am it was 86 I called Air Care at 9: 30 temp was 90 and was told 1 pm to 4 pm for repairman. at 4:30 I went to Home Adviser put in a emer. request , BUZZELLIAIR 480-659-8033 called me and was at my place in 20 mins found problem another capacitor bad. Guess what AIR CARE is fired and Buzzelliair is hired. Oh at 7 pm AIR CARE repairman called he is on his way.

I have nothing but good things to say, verry hard working, friendly, and fast, im verry happy.

They're friendly, on time and do good work. I highly recommend them!

Tom Buzzelli goes "Above and Beyond" the call. Battling with this years killer temperatures, my ac unit was not cooling. With a month old grand baby in the house I was very nervous. I called Tom and within 10 minutes, he was on his way. He got my ac working! and peace of mind. Thank You! Keep up the Great work and never loose those attributes! Very professional, courteous, honest, dependable AC service. I highly recommend Buzzelli Air.

Thomas Buzzelli is. Fantastic .. His service is excellent , he is professional, and very knowledgeable . We were at our condo in Scottsdale for the Father's Day weekend (also live in Albuquerque.) The temperature average 115 degrees and my air conditioner is not working. First appt. available. Was 6/24 a week later. Called Home Advisor and they gave me 3 names to call .. I got in touch with Buzelli . Thomas the Owner., told me to check the filters and if dirty change them and let the fan run to 2 hours. If that did not work to call him. It didn't work so I called him and he promised me that he would be there to fix the problem after he finished his other appts. He had several that day (yesterday ). He assured me several time during the day that he would be there. He did arrive at 7:45pm on a Friday. Evening. He was professional, Knowledgeable and even apologetic for being late. He fixed the problem in about 40 minutes. We have cool air now. And on top of that he would not take payment because he said he was sorry I had to wait and I was a Veteran .....What a class act.. If you want dependable, professional and knowledgable service then Thomas is the man.. I will be recommending him to our Condo association for air conditioning service

Great service. We will definitely call Tom Buzzelli again for all our HVAC maintenance and repair issues.

My AC unit stopped blowing cool air. I started shopping around for AC repair companies. Had a repairman come by and check my unit and said the unit needed Freon. A second repairman said the I needed a new compressor and was quoted $1200-1800. I am so grateful that I chose Buzzelli Air. Thomas said he would try his best to diagnosis the problem and him and his partner did. Saved me $$ on buying a new compressor, turned out to be the capacitors were bad. Upon replacement the compressor kicked in and now our home is cool again. This company is professional, honest and knowledgeable about their work. I would recommend Buzzelli Air to my family, friends and co-workers.

Great customer service. Very knowledgeable.

Tom Buzzelli at Buzzelli air did and amazing job. Obviously most of us rely upon professionals to hell us when our appliance need help but my experience with Tom was one that was not only informative but put me at ease. Everything was explained in detail nothing was too small a detail to leave out and each step of the way he showed not only his expertise but his outstanding customer service skills. Towards the end of his visit he found that my outdoor ac units had some bad parts that if left would ultimately destroy my units and cost me in a big way, I got right on the phone with the parts manufacturer and found those parts to be under warranty and was able to save me a huge amount of money and a lot of hassle and stress. That is just the way Buzzelli air does business. I’m a customer for life.

I am so impressed with Thomas of Buzzelli Air! His attention to getting the job done and done right, that he called another electrian to fix the electrical so my hvac worked it is intended to do. I have already told other home owners about Buzzelli Air! Thomas made me feel like I as the only customer he had, very professional and finished all in a very timely manner.