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95% Recommended

2 Years In Business

Company Details

  • Verified Licenses

Contact

Serving You Locally
Burbank, CA 91502
http://journeybuildersinc.com

Hours

  • Mon: 6:00 AM - 12:00 AM
  • Tue: 6:00 AM - 12:00 AM
  • Wed: 6:00 AM - 12:00 AM
  • Thu: 6:00 AM - 12:00 AM
  • Fri: 6:00 AM - 12:00 AM
  • Sat: 6:00 AM - 12:00 AM
  • Sun: 6:00 AM - 12:00 AM
View All Details & Credentials

Achievements

Top Rated Professional
Elite Service Professional
Super Service Award

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Shingle Roofing
  • Flat Roof Torch Down
  • Tile Roofing
  • Roofing Section Repair
  • Energy Efficient Roofing
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
174 Verified Reviews
  • 5
    152
  • 4
    13
  • 3
    3
  • 2
    1
  • 1
    5

Highly rated for

  • Quality
  • Value
  • Customer Service

Reviews

Write a Review
Showing 1-10 of 174 results
4.0 Amber W. San Bernardino, CA
5/21/2024

Journey did a good job, they were not real careful but were really super responsive when addressing any possible damages.

2.0 Carolyn H. Pasadena, CA
2/27/2024

Work seems fine. Customer service was a nightmare. After I paid in full, I requested a warranty as agreed. The warranty did not specify time and was vague. After several attempts to rectify this, Journey emailed that they would provide the valid warranty if I changed my low rating. I did not do this.

1.0 Connie T. Westminster, CA
2/15/2024

Rushed into job, tore off roof then did not start project til over a week later, constantly ran into paperwork issues, actual work done was approximately 7 days but project took over a month to complete. Price quoted was doubled after starting project, could not leave the house without a roof so was forced to finish and pay 50k for a 1k sq ft single story home.

4.0 Molly A. Santa Monica, CA
12/19/2023

Great customer service!

3.0 John B. Corona, CA
12/2/2023

Did not really finish the job? I am still waiting to hear back from Cody? i paid $5280.00 due that the job is partially done and like I said I am still waiting for Cody to call back so the project can be finished

4.0 Thomas B. Quartz Hill, CA
11/2/2023

Good job, well done. Thank you to Eric and Mike of Journey Builders.

1.0 Sean G. Orange, CA
10/27/2023

Job was not performed professionally. Company used unsupervised, unlicensed (likely illegal) subcontractors. During quoting process, Sales assured me all workers were employees, however when I asked workers who they worked for none had ever heard of Journey Builders. All workers were very new to roofing and the United States of America. No one besides the Sales staff knew anything about roofing codes including the Project Manager... As a result my job was royally ****** up. Journey sent a second crew to demo and re-do the work from the 1st crew, but it still is not right and of course Project Manager refused to correct it. Tiles are not lining up properly, caulking over used to cover up their mistakes, cracked tiles etc...

5.0 Jeanne B. Lancaster, CA
10/24/2023

The project got off to a rocky start. But Harry got right on it and we kind of got back on track. Harry was great.He addressed our concerns and unexpected surprises quickly. We are very happy with the job. Waiting for the next rain to see if it leaks! I’m sure it won’t.

3.5 Chris D. Huntington Beach, CA
10/19/2023

Reasonable price, quality work and friendly crews.

0.50 Doris L. Tustin, CA
10/10/2023

I do not recommend Journey. They did not follow the building codes. When the building inspector came out the first time, he told them what needed to be done. The roofer ignored the instructions and continued to put the asphalt shingles on without any corrections. Now the inspector came back for a second inspection. He did not approve the roof and told Journey that they had to remove the whole roof. Journey used staples instead of roofing nails. The owner of Journey did not oversee any of the installation. I am very dissatisfied.

Showing 1-10 of 174 results Showing 0 of 0 results
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Photos

Journey Builders
2
Amber Shingle Re-Roof
2
Woodland Hills Re-Roof

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