C & C Contracting Services, LLC

The onsite supervisor, or foreman, Brent, is a creative, knowledgeable, flexible carpenter, and his crew did quality work on the addition for the most part. A Great Team Leader! The addition, including the guest bathroom and kitchen remodeling, turned out very nicely. The Top Notch crew was friendly, courteous, flexible, and respectful. Although not included in our plans, they did not hesitate to complete additional customizations, and the windows are quality windows. Great crew!  We requested and the owner, Richard, facilitated access to before photos after work was completed. Although our plans included flooring and a kitchen countertop, we were surprised to learn when it came time for those items to be ordered and installed. These items were not included in the C and C Contracting quotes/bids, and no allowance/budget was made for these items. We had to purchase all the flooring and countertop materials ourselves, among other items. Coordination seemed lackadaisical. Once this project got started, we routinely seemed to encounter coordination roadblocks with the C and C Contracting subcontractors, which were usually beyond our control, although we remained on location and accessible throughout this project. Some of these subcontractors seem to have regular Monday-Friday jobs and are only available for weekend side jobs on our project. At times, we felt like we were low priority and were placed on the back burner.   Of note is the last statement on the C and C Contracting Services, LLC webpage. This statement includes the words, We will stand behind the installation of the work for a full year. We were surprised again to learn that this statement has no legal basis and is a typical marketing statement that means nothing legally as it relates to any sort of warranty or guarantee. No warranty is stated, implied, or given. Most of our issues came after the project was 99% completed. Initially, our interactions with Richard were responsive, clear, and friendly; C and C Contracting could do anything. This project culminated with the signing of the final check in March. On this day, Richard was adamant about it not being reasonable to hold up this final check for a few remaining items/issues that we had identified. Richard also said that there would be no problem for C and C Contracting to return and address any issues. Richard gave us a lot of I promise you and trust me. In fact, Brent had phoned and set up a return/follow-up visit within two weeks to address any loose ends. Brent had also told us to wait a day or so before using the master bath. This was the last area they worked on, and some things still needed time to dry or cure. When we did use the master bath for the first time, we noticed a master bathtub/shower leak. I phoned Brent and told him about this leak, anticipating this would be addressed on the already scheduled return/follow-up visit. The visit never materialized. Our records show our many contact attempts as Brent became unresponsive and Richard seemed to ignore or disregard our communications. Appointments were requested, scheduled, and rescheduled to address this and other issues, but these appointments were ignored, changed, or rescheduled, usually without any notification. Despite providing Richard with a detailed list of issues, it has been six months since the final check was authorized and our master bath leak was conveyed to Brent, and we have yet to see anyone from C and C Contracting to address any of our issues. Needless to say, based on the above we are not happy customers and would not recommend C and C to any potentials customers /consumer. BEWARE!

They made every effort to make the deck perfect, and they did!

The team at C&C was wonderful to work with! We were quoted for our project promptly and upon signing the contract were provided an honest expectation of when work would start and finish up. The few speed bumps in the schedule were communicated to us in a timely fashion and ultimately we are thrilled with the work! I would definitely hire them again!

The folks that actually do the work are top shelf.

Meticulous attention the detail, doing things beyond the ordinary construction methods, "because it looks better."

Quality of work from C&C was very good. Brent and his team were open to my suggestions and built a very nice composite deck on my property. Customer service and communication is where C&C fell short. After initiating this project in March and signing a contract in late April, it took until mid August to begin work-- well after the projected start time. Communication from Rich was sparse regarding the build timeline. Over-ordering of lumber resulted in multiple large patches of dead grass, even on my front lawn. Although the job turned out OK, I would not contract C&C again.

Very pleased with C&C Contracting Services. From initial discussions thru completion nothing but excellent service and quality.