MELS POOL PROS LLC

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Learn about our screening process

5 Years In Business

Company Details

Contact

18900 GEAUGA LAKE RD
CHAGRIN FALLS, OH 44023

Hours

  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • pool installs
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.9
104 Verified Reviews
  • 5
    99
  • 4
    3
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 104 results
5.0 Ryan B. Aurora, OH
3/8/2021

They did a great job. I had this done months ago, but forgot to put in the review. CIMS is affordable and the staff are great!

5.0 Tom B. Newbury, OH
10/27/2020

Absolute 5 star customer satisfaction!!! I called CIMS about an urgent repair. Chris promptly returned my call. He was able to accommodate my work schedule and get me an appointment the same day. Matt showed up at the exact time of appointment. He troubleshot the problem down to the exact component of failure and completed the repair in less than an hour. Their prices are very fair and you can tell they genuinely care about their customer's needs. I would totally recommend CIMS to family and friends.

5.0 Matt H. Willoughby, OH
9/11/2020

Great guy. Very personable. I felt as though he truly cared about the job he was doing.

5.0 Madison B. Chesterland, OH
9/4/2020

Fixed everything correctly and didnâ t over charge or try to sell me a whole new system

2.5 Dale K. Montville, OH
8/31/2020

I asked for a copy of the bill 3 times and never got it.

5.0 Suzanne S. Beachwood, OH
8/31/2020

Chris is very professional and knows his business very well. He is very easy to work with. He is very responsive & prompt!!

5.0 Sandra D. Strongsville, OH
8/30/2020

very respectful and neat. I have brand new wood floors and they were very careful.

5.0 Ben H. Cleveland, OH
8/14/2020

Chris and Matt installed a water filtration, conditioner, and uv light system for us. They were prompt, knowledgeable and professional. They inadvertently broke a part of the uv filter at the first visit, which they ordered and replaced as soon as possible at their expense. Whenever we had questions about the system, Chris took the time to answer them. We highly recommend them!

5.0 Joan J. Painesville, OH
8/6/2020

Chris was efficient and very kind. He took his time to make sure the work was done right. Excellent customer service was provided.

5.0 Michael L. Northfield, OH
8/1/2020

Fast response. Excellent installation of our water softener. Very knowledgeable and friendly. Would highly recommend.

Photos

MELS POOL PROS LLC

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