White Cloud Properties

I ABSOLUTELY would NOT recommend Christopher Norton of White Cloud Properties, OOB, for any work whatsoever. He KEPT my deposit of over $21K to build an accessory apartment, and delivered ONLY a mere building permit. Need I say more?

Started off polite, and willing to do the job, but then when the problems started he told me that he was going to resolve everything but he did not, they are an unreliable company.

everything started out fine,agreed on price. gave chris a deposit of 25% to start job. he come in around nov. 15 to dig hole for foundation. once hole was dug he asked for another 25% for foundation work. 4weeks past with no foundation. txt chris asked about status on job. he replied and told contractor was behind on work but were on his list. now were getting into end of dec. i'm concerned. needed foundation in soon so project could move forward. (we needed finish date of april). txt again my concerns.he responded and told me contractor was 4month out. this to me was unacceptable. i asked him to find another concrete contractor. he agreed. i also started looking for contrator on my owen. i made 1 phone call to a local foundation contractor who could help me out for around same price chris had quoted. i txt chris with info. no response.i again reached out to chris and asked him if he was alright with me talking to contractor. no response. i went ahead and schedule job. he came in first week in march and the job just like he said he would. paid him out of my own pocket. txt chris and told him that foundation was done and need foundation back filled. no response. rented mini back and back filled foundation my self. txt chris once again and asked him if has any intention of finishing this project. he responded and informed me that he was having financial problems and is considering filing for bankruptcy. my response. what about my 16k he has of my money. NO REPLY.

They were very friendly and overall great guys. The deck is just amazing. It completely changed the look of my house for the better. Great job done and would definitely use this company again.

We hired Chris to demo our old shower that had ceramic tile and install new tile. Not only did he track through our home and left a trail of gravel on our hardwood floors (never put anything down on the floor), but after a couple of weeks of using the shower, we had to stop using it because the grout was fallen apart and stuff was leaking out from under the tile. Since then, we have had a professional come out that installs tile for a local flooring company and he could not believe all the red flags with the way Chris installed the tile. If we would have continued to use this shower, we would have had a bigger problem with water damage. The water barrier walls did not even go to the floor and we could push on the walls. When I brought some of these issues up to Chris, his response was that it was like that before. I did not hire him to duplicate what was there, I wanted it better. We paid him $3,000 and now I have to pay someone else $4,500 to fix his work and do it right.

Chris and Tony were very accommodating and listened to my ideas and concerns.

Chris and Tony were an excellent team to work with. they replaced my old pressure treated deck with a Trex Deck. What a magnificent piece of work!!! They were very helpful throughout the whole project. explained how each step would work and how it would look. we joked with each other and it felt like we have known them for a long time .GREAT JOB

Chris and his crew were professional, on time, flexible to the changes that arose during the project, and stuck to a fair price. Definitely recommend them.

We had a great experience with White Cloud Properties. Chris renovated our bathroom and two bedrooms and was responsive, easy to work with, and he and his crew were so respectful of our home while we were moved out during the project. I would gladly recommend him and trust him with any future work. Our home is not the easiest to renovate, as it was built in 1900, and we are so happy with the final product and quality of work.

He responded quickly. Kept me informed.

Very professional finished the project on time.i would highly recommend them for future jobs.

He is a very dependable gentleman.