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CPI Security Systems, Inc. logo

CPI Security Systems, Inc.

Alarm or Security System Installation, Alarm or Security System Service, Commercial Alarm or Security System Installation,

About us

At CPI Security Systems, Inc., we're passionate about protecting your world! CPI Security Systems, Inc., is leading the way in protecting what matters most. This superior quality of service is the result of our efforts to be involved in every aspect of our business. We are one of the only security companies to design, install, monitor and service our own security systems. Additionally, CPI Security Systems, Inc., has invested millions to create the most advanced central monitoring station in the country. Our commitment to high standards is also evident in the products we use and the people we attract. We features the latest in security equipment and technology, including in Touch control, Real-Time Response technology and a customizable suite of protection advancements. We have dedicated employees that are experts in their field and are registered with the North Carolina Private Protective Services. All potential hires are also screened with an intensive background check.

Business highlights

50 years of experience

Services we offer

24-Hour Customer Care, Customized Smart Home Security & Home Automation Packages, Exclusive Real-time Response & CPI's No False Alarm Guarantee, Free Professional Installation, UL Listed, 5-Diamond, Award-winning Monitoring Center Based Locally

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.672 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
18%
3
0%
2
0%
1
4%

Filter reviews by service

Showing 1-25 of 72 reviews
Barry K.
Dec 2022
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Done

Anna D.
Apr 2022
4.0
Alarm or Security System Installation
Yes, I recommend this pro
Good

Jonathan S.
Sep 2021
5.0
Alarm or Security System Installation
Yes, I recommend this pro
CPI is thorough in their installation. They explain the control panel with as much detail as needed for you and the monitoring is quick to respond.

Brandon L.
May 2020
5.0
Alarm or Security System Installation
Yes, I recommend this pro

Mr. S.
Mar 2020
5.0
Alarm or Security System Service
Yes, I recommend this pro
Great Job in the presentation and the install.

Rodney H.
Nov 2019
4.0
Alarm or Security System Installation
Yes, I recommend this pro
They did a good job on the installation. I think SimpliSafe and the installing company should advise new clients on how to prepare for the installation of their systems. Preplanning locations for sensors and recording serial numbers of the sensors and their locations would help.

Reid B.
Oct 2019
5.0
Alarm or Security System Installation
Yes, I recommend this pro
We have used them in Charlotte

James R.
Aug 2019
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Very friendly and helpful. They know what I need to make my home safe.

Damian L.
Jun 2019
5.0
Yes, I recommend this pro
Excellent service as always.

Damian L.
Jun 2019
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Kept CPI and upgraded my system with a new 3 year contract.

Gregory C.
Jun 2019
5.0
Alarm or Security System Installation
Yes, I recommend this pro

Christopher J.
Mar 2019
4.0
Alarm or Security System Installation
Yes, I recommend this pro
CPI products are fairly reliable early on. Their Service Techs need to improve in the area of phoning customer when they re running late to a previously scheduled appointment with their client. Twice after we have blocked off a 4 or 5-hour window, the Techs no-showed during that window and neglected to call us.

Raymond L.
Jan 2019
5.0
Alarm or Security System Installation
Yes, I recommend this pro
They did a good job.

Timothy J.
Dec 2018
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Very professional installation. Happy with the service. Would hire again.

Herb H.
Nov 2018
4.0
Alarm or Security System Service
Yes, I recommend this pro

Kathy D.
Oct 2018
5.0
Alarm or Security System Installation
Yes, I recommend this pro

Ralph H.
Oct 2018
5.0
Alarm or Security System Installation
Yes, I recommend this pro
$1
Great installing the cameras and making the house smart.

Janett W.
Apr 2018
5.0
Alarm or Security System Installation
Yes, I recommend this pro

Barry S.
Mar 2018
4.0
Alarm or Security System Installation
Yes, I recommend this pro
Prompt service and problem solving

Sherri M.
Feb 2018
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Yes my family

Debbie C.
Jan 2018
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Great value for the money. Very efficient and tidy installation.

Eryn R.
Nov 2017
5.0
Alarm or Security System Installation
Yes, I recommend this pro
$99
Customer Service/Sales Agent was friendly and quick to respond with answers to any questions.

Su J.
Nov 2017
4.0
Alarm or Security System Installation
Yes, I recommend this pro
It took some work, but I was able to get the service I needed at the lowest possible rate. When I called in I mentioned my desire for a bare bones service, but the tech "recommended" a higher cost service. I had to do some pushing, but found they did have a lower rate available. Also, the speaker is just outside the bedroom doors, meaning I cannot disarm in the morning without waking my brother. I would have asked that it be positioned near the door instead.

Patrick J.
Oct 2017
4.0
Alarm or Security System Installation
Yes, I recommend this pro
$500
Make sure you are explained everything upfront, cost, what is needed from you for what you are asking from them, and any additional fees that may occur.

DEREK T.
Oct 2017
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Showing 1-25 of 72

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

CPI Security Systems, Inc. is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 10:00 PM Tuesday: 8:00 AM - 10:00 PM Wednesday: 8:00 AM - 10:00 PM Thursday: 8:00 AM - 10:00 PM Friday: 8:00 AM - 9:00 PM Saturday: 8:00 AM - 7:00 PM Sunday: 12:00 PM - 8:00 PM

CPI Security Systems, Inc. accepts the following forms of payment: CreditCard

Yes, CPI Security Systems, Inc. offers free project estimates.

No, CPI Security Systems, Inc. does not offer eco-friendly accreditations.

No, CPI Security Systems, Inc. does not offer emergency services.

Yes, CPI Security Systems, Inc. offers warranties.