Approved (Corporate)
Call Dad, LLC
Central A/C Service or Repair, Heat Pump Repair or Service, Gas Furnace / Forced Air Heating System Repair Service,
About us
Call Dad, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
Emergency services offered
14 years of experience
Memberships & Affiliations
FindIt! Duke Energy Trade Ally
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.241 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 12% | ||
| 0% | ||
| 5% | ||
| 12% |
Filter reviews by service
Showing 1-25 of 41 reviews
Homeowner
Oct 2026
All good, job completed.
Vada W.
Oct 2026
Central A/C Service or Repair
Avoid this company at all costs. I would absolutely not recommend them to anyone. They started the work without pulling the necessary permits beforehand, which is completely unprofessional and a major code violation. On top of that, they completely disappeared once the job was "done"?they have not scheduled the final inspection. I have reached out and restarted contact with them four times now to get this resolved, and I have not received a single call back. Their follow-up and communication are nonexistent. Save yourself the stress and find a contractor who is actually reliable.
Homeowner
Sep 2026
Knowledgeable tech.
Richard H.
Sep 2026
The technician was prompt and very knowledgeable. I recommend this company.
Ariel C.
Sep 2026
Heat Pump Repair or Service
Fixed the issue and explained everything well
Joanna H.
Sep 2026
Central A/C Service or Repair
They were very nice, professional, and did not try to scam me. Everything went very well and and took their offer of a monthly payment.
Raul C.
Aug 2026
Central A/C Service or Repair
Very professional , installed a new unit and left everything clean
Ryan M.
Aug 2026
Central A/C Service or Repair
Call Dad was timely- showed up in less than 24hrs from time of call. Their prices were not absurd, and the technician, Nathanial, was professional, courteous, and knowledgeable. Highly recommend.
Homeowner
Aug 2026
Project was completed on time by very professional staff at the agreed price. I would use them again.
Carol D.
Jul 2026
Central A/C Service or Repair
He was great
Patty C.
Jul 2026
Central A/C Service or Repair
pro was respectful and knowledgeable.
Tamara E.
Jul 2026
Central A/C Service or Repair
They were very professional and did an amazing job completing the service while keeping me updated each step of the way.
Cassie B.
Jun 2026
Central A/C Service or Repair
Unbelievably professional, very prompt, respectful, fast and comfortable service. It felt like having a family member working on my system, thats how comfortable, and rest assured I was with the Tech. He explained everything to me and most importantly, the company didnt try to haggle or bankrupt me. I will truly forever "Call Dad" for my electrical work. 10/10 recommend.
Jessica M.
May 2026
Central A/C Service or Repair
Great customer service and got our HVAC running smooth!
Leon S.
Apr 2026
Central A/C Service or Repair
Knowledgeable and very good diagnostics. Lived up to the name of Call Dad with Dad jokes. Very good customer service
David A.
Apr 2026
Central A/C Service or Repair
Perfect efficient work and rapid project completion.
James M.
Apr 2026
Central A/C Service or Repair
Great job. Professional and thorough start to finish.
Andrew G.
Feb 2026
Gas Furnace / Forced Air Heating System Repair Service
ZERO STARS!! Had a "plumber" from Call Dad to fix a blocked toilet. Had to call someone from Columbia since apparently, they don't have plumbers in Charlotte (WTH?) even though they claim to have local plumbers. Guy charged me over $400 and told me they had to call another company to actually fix the problem. This company was also out of Columbia and didn't serve Charlotte. Plumber said he couldn't do anything and I had to call another plumber but did not offer any refund. Called another plumber and he fixed for a little over $100. Call Dad lost another customer! Looking at other reviews here, I'm not the only one.
From Invoice: "Once toilet was pulled I snaked the toilet to ensure it wasn't lodged in P-Trap. Attempted to reach 1 Tom plumbing where I was informed by Carly that they don't service the residents zip code area. A main
drain line company will need to asses further. "
Spoke with the homeowners and informed them t
Douglas J.
Jan 2026
Gas Furnace / Forced Air Heating System Repair Service
We had two Carrier HVAC systems installed, to the tune of $25K. As the installer was getting ready to leave he noted that there was an error light showing but it probably won't be a problem until it gets colder and we need to use the furnace.
Really? Wait for it to fail? No, I had him fix it. I expect to have a new system which is operational, not one which will probably fail on us later! Amazing!
A little over a month later the furnace went out anyway. They tech looked at it and told us the control board as bad. On a system which was only a few months old! Even better, they told me they could not get a replacement any time soon - factory problems or something. Again, really? There is not another board to be had anywhere and we had to deal with no heat for about 10 days. Thank goodness we were on the downside of summer.
The salesman who sold us the system leaned heavily on the fact that we would be eligible for a federal tax credit of up to $3200. Great...
More in the next post
Darryl H.
Dec 2025
Very professional & kept me informed of all findings with sound recommendations
Kevin T.
Dec 2025
The showerhead was repaired, but as the technician was putting it back together, he accidentally broke a gasket. He then went back to his warehouse and brought me a brand new showerhead at no extra cost. THAT is how you keep a customer happy. Will definitely use this company again.
Will R.
Dec 2025
Central A/C Service or Repair
I've had a service contract with them and their predecessor companies for a decade. I get up-sell pitches with each service visit since Call Dad. The last visit needed a condensate pump. They charged over $500 (this was already a semi-annual service visit under contract) and pitched a new igniter and capacitor at equally obscene markups. When I didn't renew the service contract, they removed the in-contract discount for the pump. I'm looking for a new HVAC contractor.
Response from Call Dad, LLC
"Thank you for taking the time to leave us a review. We truly value your feedback. Like Dad always says, "You get what you pay for," and at Call Dad, we make sure you always get the best. We understand that our prices might seem higher than some, but we ensure that every dollar you spend translates into quality service, better products, lasting solutions, and the peace of mind that only Dad would approve of. And we will always be here to back it up. Last, but surely not least, while we try to run a tight household, we will never cut corners when it comes to investing in the best team, with top-notch training. One of the goals of routine maintenance is to spot issues before they become problems. We make recommendations on findings, and it's always your choice whether you'd like to move forward. We were the same company as our predecessor company. The only thing that changed was our rebrand to Call Dad. We'd love to discuss the removal of the in-contract price. Please reach out and ask for Katie Biddle. Thank you!"
Wes F.
Dec 2025
He came, he saw, he fixed.
Richard G.
Nov 2025
It was a Sunday and I didn't want to be with the main valve shut off another day again because I wrecked my shower, long story....so I was grateful someone came. The first, Alejandro saw this was way out of his league.. This needed the master plumber who was very experienced and efficient and he brought everything back to normal. Thank you for helping. I appreciated his skill and knowledge he learned from observations, and doing it wrong once, as I can commiserate. Price? Just a bit over what I figured it might cost...but it was Sunday morning and I needed a lesson taught about blindly following an AI bot.
Rick G
North Carolina
Wade P.
Nov 2025
Fix right. Others were guessing.
Licensing
Licensed*
Trade License Number
116276
Trade License Locale
NC
Trade License Expiration
10/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Call Dad, LLC is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 11:00 PM
Sunday: 8:00 AM - 11:00 PM
Call Dad, LLC accepts the following forms of payment: CreditCard
Yes, Call Dad, LLC offers free project estimates.
No, Call Dad, LLC does not offer eco-friendly accreditations.
Yes, Call Dad, LLC offers emergency services.
No, Call Dad, LLC does not offer warranties.