Canaan Land Tile, LLC

He took the money and did not do any work. He committed fraud.

They had to come back several times to fix their poor quality of work. They were easy to get in touch with until we paid them, then they wouldnt return our calls

As far as I can tell, Canaan outsourced this job to a sub-contractor (though I could never get a straight answer if that was the case or not). Almost from the get-go there were warning signs. An initial lack of communication from the company resulting in dealing with two separate ?project coordinators?; an overly long delay after the posts were initially put in; a sloppy job with the cement around the posts that in the end never was cleaned up; etc. It was clear all along that the two-man crew had no actual knowledge how to install the particular fence I had requested, yet I continued to give them the benefit of the doubt (my mistake) that things would be made right when all was said and done. I?m not the fence expert, after all, that?s why I hired people who supposedly were experts. To their credit, they did return and do a little more work after an initial complaint, but the end product was so completely unprofessional with no further offer to make it right, I was shocked. It gets better, though. Ten months after installation, some the horizontal wood pieces between the posts began to curl up and bend with the weather. This revealed that screws of a proper length had not been used, so the wood was never actually secured to the foundation post. There are other issues, too, but suffice it to say this was a most unprofessional installation, and an all-together baffling experience as a consumer. My later emails asking for a follow-up were unreturned. So now I?m left with a $1600 albatross in front of my house, a daily reminder that I got taken like a rube. My reason for using Angi in the first place was to specifically avoid this kind of debacle. Maybe you need to do a better job of vetting the companies you work with.

I thoroughly disagree with all the good reviews here. I hired Canaan Land & Tile (CLT) on April 22 for a fairly simple fence project along one side of my house. Every aspect of the job was poor, from basic communications to final installation, was very poor. Their fence not only did not match their statement of work (SOW), but the quality was so bad my neighbors thought I had put it up myself. I wish I could post photos here to show the full extent of the problems. The SOW was simple- The new fence is to as closely as possible match the existing fence on the right side of the house. I was concerned this was too loose, but their estimator assured me this was sufficient for their team. Concerningly, the CLT installation team never even looked at the existing fence until we stopped their work on the first day and forced them to look. CLT had chosen low-grade wood for this work which was inappropriate for the design of the fence. There were a great many warped planks, cracked boards, large knot holes, and very uneven spacing and leveling throughout. The fence gate was a completely different design from what we agreed on. They used nails instead of screws that we had specifically requested to match the existing fence. They refused to construct other aspects of the existing fence, such as a small trellis above the gate, even though those were part of the original fence that must be duplicated. The edge fence post connected to the house was not secured properly, such that it just fell off when I leaned on it. We paid for them to stain the fence, but CLT never returned to complete the job. Over the following month, I tried to engage CLT to fix the defects, but CLT refused to respond. Only when I threatened to sue did the CLT owner come on-site to inspect. He agreed the workmanship was inferior. But rather than fix the defects, he said he would return all money and walk away. I accepted that, and the paperwork was to be dropped off the following day. I have not heard from CLT since. I have lost track of how many times I tried to contact them, and at this point, I have to assume they intend to keep the money and never respond. On Oct, 22, I contacted the OR Contractor Construction Board to mediate a resolution. On their direction, I sent a mediation request via certified mail to both the CLT address on file with the state and the address listed in the SOW. Both certified letters were refused and eventually returned to me. Last week I noticed the CLT website has disappeared, and the domain no longer has an owner, which is highly suspicious. Per CCB, the next steps are that I must sue them, and if they still do not respond, then I can finally file a claim against their bond. On top of this, CLT left a complete mess of the job site. They left a 150 square feet pile of debris sitting in the middle of our driveway, blocking access to the garage, for over 2 weeks. There were broken boards with nails and other hazardous things which I feared would harm somebodys pet or child wandering onto our property. It took a week of daily pestering calls to cajole them to clean up their mess. After they were gone, we still had to pick up a lot of debris left strewn about the yard, and it took us several days to clean off the accumulation of dirt and cement dust they left across our long driveway. The entire experience has been infuriating, disrespectful, expensive, time-consuming, and thoroughly unprofessional. I fully stand behind every word in this review, with photos and eyewitnesses to back it up. My complaints are on file with the CCB, and I will soon be filing legal action. Surely I cannot be the only client that CLT has treated this way. I find it shameful that Angis and HomeAdvisor give such high reviews to such a company. It makes me cast doubt on every other contractor review on their site.

Worst. Company. Ever. Poor workmanship. Zero communication, zero ethics. Asked work to stop after they stopped showing up or returning my calls, and they kept all of my deposit even though only 1/4 project was completed. $6k lost. Avoid.

Stay away at all cost. Still have not completed the fence after months. Now I can not even get anyone on the phone. Horrible company!

I think that whenever I spoke to Kansan about the job, he was very attentive to making sure that the job was getting done to our expectations.

This group was great. They worked with me on the price and what needed to be done. I really appreciated their work ethic and their helpfulness! I would definitely recommend this company to my friends and family. Thank You, Canaan!

They did good work but are a little pricey compared to others. I was in a hurry and they were the only ones available at the time.

job well done.

The next day, there was a severe leak under the faucet due to a mistake he made. I tried to notify him and he would not reply.

Price was higher than expected but we were in a tough spot and had to pull the trigger.

Not professional

they were great i like them a lot and will use them agian thank you.

We were given a plan of what would be done for a certain amount, we ended up being charged 2000 more than what was estimated and what was discussed was not what was done. The gate is uneven and will not open, several posts were not cemented in, the base of the fence is not secure for animals coming in or out! We were totally ripped off!

Larry was able to come out the same day to snake my kitchen drain--I had plunged that clog 40 feet down!! Glad he was able to help, he wore his mask the whole time and was friendly to my animal family. I felt comfortable with him in my home. Thanks, Larry!

Very friendly and knowledgeable. Highly recommended.

Not very happy with the service, the job was not done, and getting charged for 2 hours $550, asked for a report so I can hire another contractor to finish the job, they told me that they will write me a paragraph about what they found out. nothing in writing yet. I would not recommend this company for plumbing problems.

Very prompt response. Got my job done the first day I posted it. They were efficient, polite and thorough. No cheap tho, but worth the price.

They didn't have a ladder or extension cord. They showed up 4 hours late and we were not notified. Also no one would answer the phone when they were not showing up. They were also priced very high.

Installed the most unprofessional-looking fence I have ever seen. When I complained I was given a $2,100 change order to fix it. I should have looked at the yelp or BBB rating for this company.

Notified us he'd be a liitle later. Cleaned the area where he did the work. Professional, knowledgeable. Very sociable & answered all my questions & concerns. Would definitely hire them again.

I hired this company to restore the areas of my bathroom that suffered water damage. I am pleased with the quick response and quality of work and professionalism of the workers. I would hire them again.

The guys (Jamie and Tuna)who built our fence knew what they were doing and did a great job! We love the fence. They completed the fence in 3.5 hrs. They worked together well and cleaned up everything after fence completed. We would hire them again.

Timely, reasonable, personable and efficient.