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Cape & Islands Pool & Spa Service

About us

We at Cape & Islands Pool & Spa Service focus on quality spa and hot tub servicing projects over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. Please call us today for an estimate. We look forward to working with you.

Business highlights

24 years of experience

Services we offer

Spa Repairs, Spa Servicing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.050 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
2%
3
0%
2
0%
1
0%
Showing 1-25 of 50 reviews
Paul R.
Nov 2019
5.0
Yes, I recommend this pro

Kevin M.
Mar 2018
5.0
Yes, I recommend this pro
Purchased hot tub in 2011. Since then Joe, from Cape and Islands Pool and Spa, has become our go-to person for maintenance, supplies and repairs. He is dependable and diligent, and never quits until the tub is working perfectly. He even helped us order a new hot tub cover, and hauled the old water logged one away for us. If you want an honest, trustworthy technician, this is your guy.

Mary B.
May 2017
5.0
Yes, I recommend this pro
Prompt, courteous, knowledgable, helpful.

Ralf R.
May 2017
5.0
Yes, I recommend this pro
thanks joe, he was great

Frank W.
May 2017
5.0
Yes, I recommend this pro
Great job,showed up on time,finished when he would. Thanks Joe

Mary B.
Dec 2016
5.0
Yes, I recommend this pro
Prompt, courteous response and service. Delivered as promised for the quoted price. Clean, professional presentation and work.

Jim H.
Mar 2016
5.0
Yes, I recommend this pro
Prompt service, very helpful, came right out and was up and running that day!

Paul M.
Mar 2016
5.0
Yes, I recommend this pro
Joe was prompt, courteous and followed up after the repair to ensure the hot tub was getting up to the right temperature

Dennis M.
Dec 2015
5.0
Yes, I recommend this pro
I had gotten a used hot tub for free, I have never worked on one,just used them. I called Joe and discovered the company that made my spa is out of business. I discovered a leak after I filled tub & Joe immediately came when I called him (430 pm). He was able to diagnose & rectify problem quickly and explained in common terms how to maintain unit for best results and longevity of unit. I would strongly recommend anyone to use Joe's services. . Very professional and courteous and answers your calls & concerns. .

Werner C.
Sep 2015
5.0
Yes, I recommend this pro
The service was fast and he came right to my lodging and picked up the unit. He worked over the weekend and let me know on a sunday that the unit was fixed. since i was traveling with the unit in my car and my stay was only a week i really appreciated the fast service.

Charles H.
Sep 2015
5.0
Yes, I recommend this pro
Professional, courteous and knowledgable. Who could ask for more?

Peggy D.
Jun 2015
5.0
Yes, I recommend this pro
Paul was pleasant, extremely knowledgeable and fair! He'll be the technician we call from now on when we have any hottub needs!

Robert R.
Jun 2015
5.0
Yes, I recommend this pro
I had this work done way back in January and just now realized I hadn't written a review. Joe is terrific. Did an outstanding job under adverse conditions. A true professional. Highly recommended.

Margaret H.
Apr 2015
5.0
Yes, I recommend this pro
Joe is a hero. He came to us on Martha's Vineyard when no one on the island would service our brand (Artic.) He was very knowledgeable, very responsive and communicated with me in detail before he came. He went to the effort of bringing a bin of parts and tools he might need (carried onto the ferry.) He methodically diagnosed what was wrong and was able to repair right then. I recommend him strongly to anyone needing Hot Tub service or repair on the Cape or the Islands!

Ruth L.
Mar 2015
5.0
Yes, I recommend this pro
Joe was a lifesaver! A real professional who responded asap during the bitter cold spell. Would highly recommend him!

George C.
Mar 2015
5.0
Yes, I recommend this pro
My hot tub is twenty years old. I called Joe about a bad pump and he knew just what I needed. He had it delivered and installed in two days, even on a weekend. He has great information on maintenance and upkeep that will be valuable to any hot tub owner. If you want to stay in hot water, give him a call.

Chrisitneq E.
Jan 2015
5.0
Yes, I recommend this pro
Prompt service on a busted hot tub during an arctic vortex -- tub didn't freeze! Joe saved our bacon :)

Chuck D.
Nov 2014
5.0
Yes, I recommend this pro
Extremely prompt in service, good communication skills, conscientious and genuine, it was a pleasure to deal with a professional.

Sandra T.
Oct 2014
5.0
Yes, I recommend this pro
very prompt,knowledgeable, and honest. Had parts and completed job in one visit. Excellent service.

Janice P.
Sep 2014
5.0
Yes, I recommend this pro
Great guy hard worker

Sandra P.
Aug 2014
5.0
Yes, I recommend this pro
Joe is wonderful. He went right to work and found the trouble with my hot tub. He ordered a part and will be back to install the part. He is responsible and always polite. I would recommend him highly.

Kim P.
Jul 2014
5.0
Yes, I recommend this pro
Joe is the best. Timely, honest and gets the job done!! My spa is in an awkward spot dropped in the deck as im in a wheelchair. Its a major pain to work on and Joe.....gets it done!! Always more than fair as well:) I highly recommend.

Vladimir S.
Jun 2014
5.0
Yes, I recommend this pro
I am a customer of Joe Senna for more than 10 years - excellent professional service, always helps as soon as possible, always solve a problem no matter how complicated is it, high quality work, very knowledgeable and responsible. Great professional attitude to work and understanding of client needs. I would highly recommend this service.

Jane C.
Jun 2014
5.0
Yes, I recommend this pro
Joe Senna repaired our hot tub after several other repairmen had failed to do so. He was diligent, courteous, communicated well and promptly and his fee was most reasonable. He can be highly recommended as an ethical and responsible professional.

Donna B.
Apr 2014
5.0
Yes, I recommend this pro
I put out a call to several people for this repair. It was not a major job for them so several wouldn't even tell me when they could come to my house. Joe called me, fixed the problem, and was extremely reasonable in his pricing. For me it made the difference of the jacuzzi working and not working. For him a minor job. I am very grateful and will call him again.
Showing 1-25 of 50

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Cape & Islands Pool & Spa Service is currently rated 5.0 overall out of 5.

Cape & Islands Pool & Spa Service accepts the following forms of payment: CreditCard

Yes, Cape & Islands Pool & Spa Service offers free project estimates.

No, Cape & Islands Pool & Spa Service does not offer eco-friendly accreditations.

No, Cape & Islands Pool & Spa Service does not offer emergency services.

No, Cape & Islands Pool & Spa Service does not offer warranties.