Capital Home Improvement, LLC

At first, the job went smoothly with Capital Home Improvement. They began work when promised. We contracted them for a new roof and interior work/ ceiling repair where the old roof had leaked. After installation of the new roof, we continued to find many nails around the perimeter of our home and one of our cars experienced a punctured tire. We also discovered a strut that secured our satellite dish in the middle of our back yard. It had been knocked off the roof during the installation. I contacted Capital Home Improvements about these problems but had unfortunately already paid them for the roof. When I did pay them for the roof work, I asked their representative directly if they would return to finish the ceiling job and he assured me that they would. The ceiling job was part of the contract and we had already agreed on a price. Despite repeated texts, emails, and phone calls, Capital Home Improvement did not return. I did not pay them for the ceiling repair and I am now struggling to find a separate company to complete this smaller job.

The project took over 4 months to complete due to the lack of communication and professionalism by this company. I called the supervisor, manager then the owner as a last resort. It took several days for this company to return my calls. When I finally spoke with the owner, I was given multiple excuses as to why they haven't finished the project. Example: The insurance estimate provided me a new metal fence for 150 feet; Capital Home Improvement only replaced 30 feet of fence. To top it off, they did not replace the original swinging metal door. They used the rusty metal door. Example # 2 I had to provide pictures of the projects which were not complete to prove myself to the owner. They did not believe me when I informed them the gutters, downspouts, soffits, new paint was not finished. To make this nightmare more comical; I had to send them copies of my cashed check to prove to the company I paid them half of the amount when the incident occurred. They informed me my "information was not in their system." Last thing: Once the project was complete, the owner immediately sent me a text asking for the remaining balance due. The message stated their bills keep coming in so he needed the funds. I paid them in full. Honestly, I had to laugh to myself. I am glad this project has been completed. Will I ever use Capital Hill Improvement LLC again? NO. Will I recommend them to others? NO.

Repaired leaking skyllite and had not leaked again.

Driveway & walks look great. One of the guys, Bobby, was especially accommodating & he & Jake made sure everything was done to my satisfaction. I would definitely recommend this company & use them again if needed.

Jake went above and beyond.

An annoying skylight leak was repaired. Chris, Jake, and Gary kept at it and did not give up until the source of the leak was found and repaired. They were an excellent choice and I will use them again.. S2

Chris was quick to respond. He was straight to the point, worked with my schedule and even was flexible with payment. He understood that the project needed done, but budget was important, too. 100% will be using this company with all of my needs for my rental property.

Took awhile to get to me, but realize he has other jobs. The 2 guys that came out to repair the area were very knowledgeable and worked efficiently

This is to put on record our complete satisfaction with and gratitude to Chris Dixon of Capital Home Improvements for fixing what seemed to be an unfixable leak around the chimney in our roof. This is going to be a long story, but since it has a happy ending, I hope you will humor me by reading it! First, although he was booked up with replacing roofs affected by the latest hailstorm in the area, Chris called us about our problem as soon as he heard from Home Advisor--which was immediately. He came out late that same afternoon. He and his assistant looked at the flashing and the leak stains in the ceiling, found a gap where water seemed to be coming in, and poured a little water in it to verify the problem. Then they simply sealed the flashing at the leak point! Since then we’ve had days of sometimes very hard rain, and the leaking has not recurred. The reason we are so pleased with this repair is that ever since we replaced the cedar shake roof around 2001, the chimney has leaked. The original contractor came back two or three times trying to fix it but the leaking continued. We had another contractor in to fix it sometime around 2007, but after several attempts he was also unable to fix the leaks. A hailstorm last year totaled the roof, and we had someone on Angie’s List replace it, telling them about the old leak. They checked the flashing, said it looked good, put new sealant in various places, and assured us that would fix it. It worked until we had another severe rainstorm, when leaking resumed. We asked the roofer to come back and fix it, but he said he’d done everything he could and couldn’t help us. That’s when we got in touch with Chris, through Home Advisor, with the results I’ve described above. It took Chris and his assistant maybe ten minutes to figure out the problem and fix it! It seems like a near miracle to have this seemingly perpetual problem fixed. With a trusted professional like Chris to advise us in future, we feel confident that we can finally replace the damaged ceiling and check for mold or other incipient problems. You cannot imagine how relieved—even overjoyed!—we are to have this seemingly insolvable problem solved!

Very professional. Chris returned our call immediately. Sent someone out to look at the small roof repair. Called back with an estimate within a few days, and told us he would have the job done in a week or two. He called about a week later and said his men were on the way. There was no mess, they cleaned up when they were finished. Extremely satisfied and would definitely call them again for other work we may need done.

Very professional. Extremely satisfied with the work and price.

Start to finish it only took them 3 days. They removed old metal roof, and old asphalt shingles and installed the new roof, looks great. They cleaned up afterwards. and didn't damage any of the bushes surrounding the front of the house. I think they did a very good job, and will recommend them to friends.

Chris called when he said he would, he came out when he said he would and he did what he said he would.

Chris and his crew are the best! He and all of his crew are friendly and courteous. Chris is honest and I would trust him to do anything I need in my home. He goes out of his way to keep the homeowner informed. We had never used out homeowner's insurance and Chris explained the whole process so we knew what to expect. I will definitely recommend him to all my family and friends!

The response was very prompt and service was scheduled the very next day. Very pleased!

Chris was very helpful and worked quickly to accommodate a sale situation.

Chris provided great services to be and did very quality work, he always calls me when he’s in the area and asks if I need any help with other work. He does a good job of responding to my calls and he’s overall a really great guy.

I would recommend them to anyone. They are professional and really take pride in their work!

Installed a fence and gate. Special fence. then sealed /caulked house. Did a good job!

Very competitive price and excellent work. Chris goes the extra mile to take care of any questions. His bid for new windows was about $1000 less than most of the bidders, and as low as the big box stores. He provided exactly what we wanted.

turn out great r.i

Work was performed very professionally, cleanly, and on time. WE HAD NEW WINDOWS, NEW FACIA, AND NEW GUTTERS WITH GUTTER GARDS INSTALLED.

Capital Home Improvement will work with you to ensure your project meets your expectations. Staff is courteous and friendly and owner is honest