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Step Above Home Improvement

Cabinets Installation, Deck or Porch - Build or Replace, Deck or Porch - Repair,

About us

We are the only company in the area that has taken the time to train and certify our people so that the client knows the job is done correctly and that product warranties will be honored from material suppliers. The owner has a Certified Graduate Remodeler and Certified Green Professional Designation from the National Association of Home Builders helping clients know they are dealing with a professional who will take the time to make sure the job is done right. Add to that our Better Business Bureau "A" rating and you can be sure your job will be exactly what you wanted.

Business highlights

Emergency services offered
39 years of experience

Memberships & Affiliations

Trex Pro, Timber Tech Elite, Correct Deck Certified, Eastern Nazarene College, BSBA with Honors, 1997

Services we offer

Additions and Home Remodeling/Kitchens and Baths, Modular Home Builder, Decks, Garages and Outbuildings, Now offering consulting and expert witness services., Small Projects and General Handyman Work, Windows, Siding and Roofing (including EPDM Rubber Roofs)

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
8%
3
17%
2
0%
1
0%

Filter reviews by service

Showing 1-12 of 12 reviews
Foote L.
Feb 2010
3.0
Metal Roofing - Install or Replace
Yes, I recommend this pro
$8,000
I can't say until the job is completed.

Sara K.
Jan 2010
4.0
Flat, Foam or Single Ply Roofing Repair
Yes, I recommend this pro
$900
Prompt, efficient, courteous, reasonably priced, and creative. Only 4 stars because I have to wait for more snow and ice to see if the repair worked. If it works, then the rating is 5!
Response from Step Above Home Improvement
"Because we have taken the time to train our workforce and seek out certifications from the various roofing material manufacturers I can bet my life on the fact that this roof is fixed. It is because of our commitment to train and certify our people the client knows that the work proposed is the right repair and not some hit or miss approach that so many other companies use because they just don't know what to do. In the end the homeowner spends sometimes four times as much and still lacks a true fix to the problem. In addition several of our manufacturers will extend the product warranty if it is installed by us. Even they know we are better!"

Ethel P.
Nov 2009
5.0
Bathroom - Remodel
Yes, I recommend this pro
they were always on time, always prepared, always polite and they did a fine job.
Response from Step Above Home Improvement
"Thank you for the kind words and positive feedback. Our people are our secret, we invest in proper training and carefully screen applicants so that our clients can trust in us to do the job correctly and make it as pleasant as possible. In the end we build client relationships for life."

Terry S.
Oct 2009
5.0
Metal Roofing - Install or Replace
Yes, I recommend this pro
$7,000
Tim and his team offered a fair price and helped guide us to choose what we really needed for our project and steered us away from unnecessary expenditures. The work done was on time, as agreed upon and the site left clean and neat. The only exception was that when we left the cottage we turned off the water pump (our tap water is drawn from the lake-water) the crew figured out how to turn the pump back on but turned off the Main breaked to turn it back off. This also turned off the power to the "fridge", causing spoilage to items in the freezer and "refer". Over all we are very pleased with Step Above Home Improvement.
Response from Step Above Home Improvement
"While we work hard to make it right every time, occasionally someone makes a mistake. Working on vacation homes as we so often do, exposes us to a lot of issues other contractors don't have. We are extremely good at long distance communications to vacation homeowners, this was one thing that just was overlooked."

Lisa W.
Jan 2009
5.0
Yes, I recommend this pro
Tim was very responsive, friendly, and saved us in a pinch! We're happy to have found him...
Response from Step Above Home Improvement
"We work very hard to provide the best snow removal services in the area. We can customize our services to your needs, wheither it is plowing, sanding, salting, shoveling or pathway clearing."

David B.
Jun 2007
5.0
Deck or Porch - Build or Replace
Yes, I recommend this pro
$7,000
Job well done.Knowledgeable and professional.Will recommed to others in the future.
Response from Step Above Home Improvement
"Part of our commitment to our clients is ensuring we train and retrain in the latest methods and code requirements. My certifications include a Certified Graduate Remodeler and a Certified Green Professional, my continued training helps the homeowner know that they are dealing with a professional."

Linda E.
Mar 2007
3.0
Yes, I recommend this pro
They were pleasant to work with and completed the job on schedule.
Response from Step Above Home Improvement
"We specialize in projects requiring Multiple rooms or even entire home updating and remodeling. With well over 15 years experience we have developed systems and approaches to a large variety of home remodeling sectors. Remodeling of vacation and second homes are made simple by using technology to keep the client in the decision process and able to provide input as they desire."

Geoff C.
Aug 2006
N/A

Robin C.
Nov 2005
N/A
The job is set to be done in the next few weeks. Tim was very nice, great rates,and great communication!

Philip D.
Aug 2005
N/A

Nik P.
Jun 2005
N/A
Deck or Porch - Build or Replace
Response from Step Above Home Improvement
"With Certifications in TREX, CORRECT DECK, TIMBER-TECH, as well as an extensive backround in design/build makes Step Above the best value in the area for your next dream deck. Using our state of the art CAD system we can show you your deck and you can walk around to get a real feel for the design. This ensures we build exactly what you want without the costly and time consuming change orders needed when CAD is not used."

Allen H.
Jun 2005
N/A
Bathroom - Remodel
Response from Step Above Home Improvement
"Bathrooms and Kitchens are the two most important and often the most costly areas in ones home. It is vital that your remodeling project is done by a professional that has the skill set and product knowlege to maximize your return on investment and insure that the finished product is everything you wanted and the details have be completely thoughtout. That is what makes Step Above a leader in the kitchen and bath remodeling market, we think of the details that are critical to the design so your delivered a final product that is exactly what you needed and wanted."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Step Above Home Improvement is currently rated 4.3 overall out of 5.

Step Above Home Improvement accepts the following forms of payment: CreditCard

Yes, Step Above Home Improvement offers free project estimates.

No, Step Above Home Improvement does not offer eco-friendly accreditations.

Yes, Step Above Home Improvement offers emergency services.

Yes, Step Above Home Improvement offers warranties.