Carefree Coatings & Windows, Inc.

4.76 | 74 Verified Ratings

Carefree Coatings & Windows, Inc.

4.76 | 74 Verified Ratings

704-921-8555

9705 Briarcrest Court
Charlotte, NC 28269
 
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Profile
Carefree Coatings & Windows, Inc.


A low maintenance/ high quality product for the selective home owner

Carefree Coatings has over 30 years of experience in the home improvement industry. Each and every job is personally supervised by Wayne McNeil, the owner of Carefree Coatings. We offer a wide range of manufacturers to choose from.

Quick Facts

Business Hours
Monday - Friday 12:00 am - 12:00 am
Saturday - Sunday 12:00 am - 12:00 am
(Please call to confirm)
  • Warranty Description: Labor Lifetime
  • Warranty Offered
  • Free Estimates

Credentials

In Business Since: 2000
Memberships & Affiliations
  • Home Owners Club Of America (HOCOA) , Angie's List
Green Certifications
  • Uses paint that lasts 15 years
Awards
  • Selected 2008 Best of Charlotte by U.S. Local Business Association
  • Selected 2009 Best of Charlotte by U.S. Commerce Department
  • Selected 2010 Best of Charlotte by U.S. Commerce Department
Screening
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Business Overview

How We Got Started

I chose to work in this industry because Need for a low maintance product at a affordable price.

We started in this industry in 2000.

We describe our business as Family owned and operated

 
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Ratings & Reviews
Carefree Coatings & Windows, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 74
  Page 1 of 8
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5.0   |  
Review by in Huntersville, NC
did a great job and was on time . Clean up and will use wayne and his company again when needed. tks
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2.0   |  
Review by in Charlotte, NC
Project: New Windows - 6 +
Edit: Wayne did come out and have his guys replace some parts that were not installed correctly (and compensated me, out of his own pocket, for a small part of the work that I had done to repair the poor installation), and seemed to really want me to be happy. Unfortunately, the poor original work has left such a bad taste that I will go elsewhere next time I need windows. Wayne did an exceptional job selling what seem to be decent quality windows, but the installation was ABSOLUTELY AWFUL!!!!! The installers hung the windows (incorrectly) on what I later discovered was completely rotten wood, drilled additional (unnecessary) holes to attach them since the wood was so bad. They failed to put up rain guards ON ANY OF THE WINDOWS and I had rain STREAMING DOWN THE INSIDES!! There were VISIBLE GAPS above the windows. Wayne's solution was more caulk. Just more caulk. REALLY?!?!?!? I am still waiting for Wayne to rectify this terrible installation in some way, since I paid $4,000 to him and am not at all pleased with the work done.
Response by Carefree Coatings & Windows, Inc.: These windows were installed n Sept '15. A couple days after the install Rob called 2 say there were a problem with the front windows caulk. I went over the next day, it had rained the day b4. The caulk was soft, it had not set up due 2 the rain I thought. I cleaned out the wet caulk & re-applied a silicone base caulk. I did not hear from the customer until I received a email March 3rd of this yr with pictures of a leak problem from a gutter he admitted had been leaking 4 sometime. There were 4 layers of 2 x 4s on the right side of the window where the leak came from that were starting 2 decay due 2 the leak. Apparently this leak had been ignored since b4 the windows were installed due 2 the fact the caulk became soft after the rain. The screws we used had started 2 rust due 2 the same problem. There were minor deterioration with the 2 x 4 on the leak side of the window & on the bottom BUT there were NO visible signs of bad wood when we installed the windows one & a half yrs b 4. This customers seems 2 think I'm responsible 4 him ignoring the leak problem which was there b 4 our work began. The only way I would have been aware of such a problem would have been 2 take off the siding. Since there were NO visible signs of decay a yr & a half ago there would have been no need. There were a mistake on this job however. My guys forgot 2 install a drip edge above the windows. We were there on 3-13-17 approx. 3 hrs correcting this problem which resulting n replacing a board above 1 of the windows.We bent metal & inserted it behind the windows creating a metal drip edge which extended 3" behind the boards correcting the problem. The customer contacted me saying he wanted me 2 come by & explain what we had done which I already told him how we corrected the problem the day we were there but I would still come by. About a wk & half ago I had planned 2 go by, I received a email saying he was sick & we would have 2 reschedule. I replied that as soon as he felt better give me a call. We agreed 2 meet the wk-n of April 1st. He cancelled saying he was out of town. I called on 4-3 -17 & left another msg asking 2 drop by since I was n the area - no reply. He has implied I haven't follow up but I have made several attempts 2 drop by, I don't know what else I can do. As I've said there were no visible damage when we did the job but 2 try & satisfy this customer I left a $ 150 ck w/ his daughter the day we were there on March 13th which he has not cashed yet. He expects me 2 pay 4 the damage that he has ignored apparently well b 4 we installed the windows. For 4 layers of 2 x 4s to b affected this problem had 2 b going on for some time. I've tried 2 settle this situation but please read my other reviews & make up u r own mind as 2 what kind of person I am.
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5.0   |  
Review by in Huntersville, NC
Project: New Windows - 6 +
Wayne offers very competitive pricing, quality products and quality work without all the pricing games the big suppliers play. He aims to meet the customer's needs without trying to oversell. In fact, if he sees a way to save the customer money, he informs the customer. I highly recommend Carefree Coatings and Windows.
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5.0   |  
Review by in Cornelius, NC
Excellent Experience, great prices, great communication, and the final product is exactly what we wanted. Would highly recommend.
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5.0   |  
Review by in Mooresville, NC
Project: New Windows
Carefree replaced 13 windows in my home . Their windows are as good as the big name companies, but at a much better price. Their work crew was polite and they did a great job !
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5.0   |  
Review by in Charlotte, NC
Project: New Windows
Wayne walked me through the right selection of windows. They were prompt, very courteous, and my installation was tops! Very professional in all aspects! I highly recommend them.
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5.0   |  
Review by in Charlotte, NC
Project: New Windows - 6 +
Wayne and his crew were expert and professional in the replacment of the windows in my house. I would certainly recommend them highly.
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4.0   |  
Review by in Charlotte, NC
They were on time and completed the work quickly and professional.
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5.0   |  
Review by in Charlotte, NC
Project: New Windows
In my experience and opinion Carefree is as good a quality as is available in the Charlotte region. In the pricing area they were more affordable than any others by far.
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5.0   |  
Review by in Charlotte, NC
Project: New Windows
I had a great experience working with Wayne and his crew. They replaced the windows in my home & garage and replaced my front door unit. They were professional, easy to work with and that got the job done fast without sacraficing quality. This fall they are going to paint the exterior of the house, I am looking forward to getting that done.
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Showing 1-10 of 74
  Page 1 of 8

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