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Carmel Exteriors, LLC
Seamless Metal Gutters Installation, Asphalt Shingle Roofing Installation and Replacement, Gutter Covers and Accessories Installation and Replacement,
About us
Carmel Exteriors LLC is a fully licensed, insured, and bonded roofing-focused company providing complete exterior replacement and repair services in the greater Carmel, Zionsville, and Fishers Indiana area. With tremendous trade experience ranging from over $50M in Roofing & Construction experience to expansive Federal construction on Military & Gov. Facilities, you can rest easy with our company by your side! Simply call or email us today to experience our fine-tuned estimation process where we include all of the details you need and less of the “today only deals” that waste your time and place un-just pressure on you to make a rushed decision. Click our “Get An Easy Quote” button today for a peaceful solution to all of your roofing and exterior concerns or dreams!
Business highlights
Emergency services offered
6 years of experience
Services we offer
Carpentry, Deck Building
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.750 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 8% | ||
| 2% | ||
| 4% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 50 reviews
Katheryn D.
Jan 2022
Seamless Metal Gutters Installation
Poor.
Alice R.
Oct 2021
I've gotten no response to emails and a phone call, so I didn't know exactly when the worker would arrive. The quality of the work has been very good.
S L.
Oct 2021
Estimate, altho high, was clear and accepted. Deck builder at the beginning tried to deviate from the agreed upon job and use old/decayed boards. When the builder said he was done and left, we found a couple of key mistakes that needed to be addressed immediately. Upon deck builder leaving the property, the owner of Carmel Exteriors, Dylan West, called and demanded payment at that moment. In trying to discuss with him what still needed to be done, a couple of things we noticed just after the builder left, he immediately threatened us with his lawyer, up charges, and had the audacity to gloat on his personal wealth! A very unpleasant man who thought he could threaten and bully to get payment before the job was done correctly. Deck builder returned and made corrections and final payment was made promptly. At no time during the process was payment ever questioned. Deposit was made per the contract with final payment due upon completion, within 48 hours. So not only was Mr. West demanding payment within minutes, but felt he could use threatening tactics! The 3 stars is for the sales guy and the builder. Overall company would get 0.
Ken C.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
Our roof was damaged in a hail storm a few weeks ago. Demand for roofing was high and most companies were charging a super premium price, and even more if the insurance would pay it! Carmel exteriors did not price gouge us, although they were not the cheapest, with a great warranty! They backed that up with professionalism in the actual roofing. We are highly pleased and would recommend them!
Kenneth S.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
It has been a few weeks since we had Carmel Exteriors LLC replace the roof and paint the trim on our house. We wanted to wait some time because we wanted to make sure no leaks or problems appeared, and we must say we have been nothing but pleased after many rainy days! Actually getting the work done was a lot faster than expected. We have never had to replace a roof before but we definitely did not expect it to be done in 2 days! Even though the work was completed quickly it was obvious that they are professionals. Not even a nail was found after they left! We surely recommend Carmel Exteriors Roofing. Maybe they are not the cheapest option, but you get a much higher quality experience!
Cathy M.
Jun 2021
The work went smoothly despite multiple consecutive days of rain. The guys came out even when they knew they likely would not be able to work a full day! We were impressed with their dedication. We were also impressed with their willingness to meet the requirements I have them. We had iron framed Gates and we are concerned that we would not be able to find a company to install them. Sean was very patient and accommodating throughout the process!
Kevin G.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
Nice company, their communication is near perfect!
Francis T.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
Absolutely amazing service! We could not have asked for quality and detail. Our new roof and gutters look fantastic! Dallas and his crew took the time to protect our landscaping and flowers and completely cleaned up after the project. Deciding on which company to trust was a difficult decision to make, especially when spending a good deal of money! Believe me when I tell you that you will get more than your money's worth with them!
Dave B.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
This is our second time using Carmel exteriors. They did a great job on everything. We had a rafter that was cracked that they fixed! We know who to call in the future!
Rodney A.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
Recently I called Carmel exteriors to fix my old roof that was badly in need of repair. They shingled the angled roof and repaired the sunken flat roof with new wood and it only took a couple of days! Honestly we couldn't be happier! Our home looks great, and even better now with knowing that our roof was replaced correctly!
Sheila G.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
Matthew was timely and arrived as requested, he covered all subjects and answered all of our questions confidently. Pricing was reasonable. When the workers showed up they were on schedule and professional. Derek was excellent to work with and asked for feedback. My complete roof and trim painting was completed by noon the second day! Our experience was excellent, their company is great and I found no pieces anywhere! I highly recommend this roofing company!
David W.
Jun 2021
Asphalt Shingle Roofing Installation and Replacement
They rescheduled us from Friday to Saturday only two days before starting.
Chris A.
May 2021
Asphalt Shingle Roofing Installation and Replacement
Professional workmanship and timely completion. Competitively priced. Impressive warranty.
Steve G.
Apr 2021
Dylan is very thorough. he did very well, on time, and no complaints at all.
Joe H.
Apr 2021
Asphalt Shingle Roofing Installation and Replacement
Benjamin and his crew did a great job on our house and we couldn't be more pleased. The wife loves the new roof look and I appreciate the peace of mind these people give you and we'd definitely use their service again. Would strongly recommend to any looking for quality work on their house.
Amalia L.
Apr 2021
Asphalt Shingle Roofing Installation and Replacement
Carmel exteriors roofing was a great experience for us! They took us the entire process from start to finish showing us what to expect and how long it would take. We have dealt with other roofing companies in the passed and can say they were by far the better experience If you need a roof call carmel exteriors roofing!
Ed H.
Apr 2021
Asphalt Shingle Roofing Installation and Replacement
Ask them to not work until dark...
Emily F.
Mar 2021
Asphalt Shingle Roofing Installation and Replacement
We chose to have our roof done by Carmel exteriors after vetting numerous local companies. We are impressed. They were professional and easy to work with. They did a great job and cleaned up after themselves. As far as we are concerned you won't find a better roofer in the Indy area, we definitely recommend them!
Response from Carmel Exteriors, LLC
"Thank you so much for your kind words. We look forward to a continued relationship serving you well!"
Wilbur S.
Mar 2021
Asphalt Shingle Roofing Installation and Replacement
Roof and house washing
Response from Carmel Exteriors, LLC
"Thanks Will!"
Chelsea G.
Mar 2021
Awesome after hours communication!
Response from Carmel Exteriors, LLC
"Hi Chelsea, we are pleased that you found our availability to be an extra ordinary value! Please do keep us in mind in the future."
Roger C.
Mar 2021
Asphalt Shingle Roofing Installation and Replacement
Nice to have one company for everything we need outside.
Response from Carmel Exteriors, LLC
"Thank you for pointing out the added benefit of using our full-service exterior company as opposed to a trade-specific company. The majority of our Builders are lifetime craftsmen and have been close family/ friends in the industry for a very long time."
Janet F.
Mar 2021
Asphalt Shingle Roofing Installation and Replacement
Responsive company! They did a very good job with everything. Out of 4 estimates they were appropriately priced and the most convincing. We definitely recommend this company!
Response from Carmel Exteriors, LLC
"We really appreciate your kind words!"
David F.
Mar 2021
Asphalt Shingle Roofing Installation and Replacement
The day before they were supposed to start they delayed us by a "half day" then only an hour before noon rescheduled for the next day! The work was good but they wasted a day of my time. They were apologetic but would not adjust the price for my time..
Response from Carmel Exteriors, LLC
"David thank you for the criticism as we find it constructive! Here at Carmel Exteriors LLC, we work tirelessly to serve our customers as if our careers depend upon each and everyone because they do! All of us at the company are absolutely dedicated to our craft and our customers. We are absolutely apologetic for the delays that arose. However, it was actually 22 hours' notice that we would be starting? sometime in the afternoon? due to additional structural repairs at the previous job being discovered on the backside of the home on the last day, with the possibility of needing to start the following day. Also, that your presence would not be required, although it is welcomed. You did not indicate that you expected any type of discount on your balance until after we had completed the project, upon which we offered you a large portion of the net profit of the project and you refused. We are grieved at the outcome of your experience and hope you decide to renegotiate the dilemma so that we may reach a fair and amicable resolution. Best, Carmel Exteriors LLC."
Chelsea M.
Mar 2021
Asphalt Shingle Roofing Installation and Replacement
Super reasonable pricing and immediate service! Thank you Carmel Exteriors Roofing!
Response from Carmel Exteriors, LLC
"Where we hope to not take on too many repairs we remain committed to servicing our customers well and being a household brand you can count on in your time of need!"
Nick D.
Mar 2021
Asphalt Shingle Roofing Installation and Replacement
Great experience. Wes explained everything great and coordinated with the air conditioning repair people that were scheduled at the same time. Perfect clean up when finished.
Response from Carmel Exteriors, LLC
"Thanks a lot Nick!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Carmel Exteriors, LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 10:00 AM - 2:00 PM
Carmel Exteriors, LLC accepts the following forms of payment: CreditCard
Yes, Carmel Exteriors, LLC offers free project estimates.
No, Carmel Exteriors, LLC does not offer eco-friendly accreditations.
Yes, Carmel Exteriors, LLC offers emergency services.
Yes, Carmel Exteriors, LLC offers warranties.