Carolina Ductmasters, Inc.

4.58 | 870 Verified Ratings
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866-811-3828

21 Business Park Circle
Arden, NC 28704
 
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Carolina Ductmasters, Inc.


The Clean Air Specialists

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also available for air duct inspections and repairs, dryer vent inspections and repairs, & fireplace/chimney inspections and repairs. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC, Greensboro/Winston Salem, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Achievements


Service Area

  • Greensboro
  • Winston Salem
  • Greenville
  • Asheville
  • Spartanburg
  • Anderson
  • High Point
  • Gastonia
  • Hendersonville
  • Salisbury
  • Clemson
  • Greer
  • Mooresville
  • Hickory
  • Burlington
  • Statesville
  • Easley
  • Marion
  • Waynesville
  • Kernersville
  • Simpsonville
  • Granite Quarry
  • Morganton
  • Mills River
  • Horse Shoe
  • Gramling
  • Central
  • Startex
  • Elon
  • Fairview
  • Skyland
  • Landis
  • Arcadia
  • Fairforest
  • Mount Mourne
  • Spencer
  • Weaverville
  • Mayo
  • Dallas
  • Taylors
  • Brevard
  • Old Fort
  • Tigerville
  • Una
  • Seneca
  • Lake Toxaway
  • Sylva
  • Slater
  • Wellford
  • Mount Holly
  • Lewisville
  • China Grove
  • Black Mountain
  • Mars Hill
  • Clemmons
  • Walkertown
  • Campobello
  • Fountain Inn
  • Nebo
  • Advance
  • Jamestown
  • Arden
  • Colfax
  • Roebuck
  • Graham
  • Cashiers
  • Maggie Valley
  • Zirconia
  • Lowell
  • Boiling Springs
  • Sherrills Ford
  • Sapphire
  • Duncan
  • Bat Cave
  • Swannanoa
  • Pelzer
  • Rockwell
  • Newton
  • Inman
  • Pendleton
  • Moore
  • Oak Ridge
  • Spruce Pine
  • Lake Lure
  • Marietta
  • Rutherfordton
  • Reidville
  • Mebane
  • Landrum
  • Woodruff
  • Mauldin
  • Cleveland
  • Fletcher
  • Pickens
  • Williamston
  • Summerfield
  • Saluda
  • Lyman
  • Belmont
  • Travelers Rest
  • See All >

Services Offered

Cleaning & Maid Services
  • Clean Dryer Vent

Areas of Expertise

  • Duct Cleaning
  • Dryer Vent Cleaning & Repair
  • Duct Inspection & Repair
  • Chimney Inspection, Cleaning & Repair

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
9:00 AM to 12:00 PM
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1997
Memberships & Affiliations
  • National Homebuilder's Association
  • Better Business Bureau
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Member - Western North Carolina Better Business Bureau

Member - Asheville Homebuilder's Association

Member - National Homebuilder's Association

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Carolina Ductmasters, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 870
  Page 1 of 87
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0.5   |  06-21-2018
Delay after delay, promise after promise, and grossly inefficient. Took my deposit and after backing out they have not returned it. Worst contractor I've have ever had and I'm 82 years old. Strongly recommend that Carolina Ductmasters be avoided like a plague. Grossly terrible.
Response by Carolina Ductmasters, Inc.: Mr. Benson called us regarding a Chase cover for his chimney. He put a $300 deposit down. We had to have the chase cover specially built because his chimney was not standard size. At one time the job was delayed due to rain. The next delay was due to technician being in the hospital which we called, and let him know. He was informed from Marshall the manager if Billy was not well in time that we would send another technician from our other office to put it on for him. Mr. Benson then informed us that he only wanted to deal with the original technician (Billy) not another one. When we informed him Billy was still under Dr.'s care he wanted a refund for his deposit which would not be any problem. Billy informed him to call the office so that the amount could be refunded to his card. To this date we have not heard from Mr. Benson. All the customer has to do is call us for his refund. We can not put any of our technicians in danger if they have a Dr.'s order not to climb.
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5.0   |  
Review by in Conover, NC
Project: Clean and Inspect a Chimney or Fireplace
Good service!
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5.0   |  
Review by in Hendersonville, NC
Project: Clean Heating & Cooling Air Ducts & Vents
Great customer service and follow through. Very knowledgeable. Workers did a great job. Great price
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4.5   |  
Review by in Asheville, NC
They were late and did not call me...only complaint I have. Friendly service guys and did a good job. I will use them again.
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4.5   |  
Review by in Browns Summit, NC
Project: Clean Heating & Cooling Air Ducts & Vents
Very timely and friendly service
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4.5   |  
Review by in Greensboro, NC
Project: Clean Heating & Cooling Air Ducts & Vents
The crew sent were professional. Explain how and what would be used to clean vents. They ere very thorough.
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5.0   |  
Review by in Winston Salem, NC
Project: Clean Heating & Cooling Air Ducts & Vents
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4.0   |  
Review by in Asheville, NC
Project: Clean Heating & Cooling Air Ducts & Vents
Fast, efficient service
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5.0   |  
Review by in Taylors, SC
They came out the day after I called them. Chris was friendly and knowledgeable. He cleaned and inspected our chimney. He even made sure we knew how to use it properly. He kept the area he was working in very clean.
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4.0   |  
Review by in Jamestown, NC
Punctual, courteous. Came on a Saturday. Would hire again.
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Showing 1-10 of 870
  Page 1 of 87

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

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  2. Verify Insurance
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  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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