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Caron Heating & Cooling
Thermostat - Install or Replace, Thermostat Service, Central A/C - Install,
About us
Caron Heating & Cooling, Inc. is proud to serve the Middlesex county area since 2005 and has more than 20 years of experience in residential and commercial HVAC. With excellent customer satisfaction and a specialty in service work, Caron Heating & Cooling can handle all of your heating and cooling needs! Call for a free estimate today.
Business highlights
Emergency services offered
21 years of experience
Services we offer
Residential & Commercial
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.749 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 4% | ||
| 2% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 49 reviews
Jennifer C.
Apr 2022
Heat Pump - Install or Replace
Iâ m an oil customer who uses Caron H&C for service and cleaning of my furnace for the last 5-6 years so I was familiar with their ability and professionalism prior to this experience. I had been discussing the benefits of heat pumps from a financial and sustainability perspective for at least the least year or so. When I found out MA was offering a $10,000 rebate, I knew it was time to install. I chose to have Caron Heating perform the installation for several reasons. First, I trust their integrity. I knew that I would get the best price for the quality of work I would receive. I also had extensive conversations with Stacy in the office who was very knowledgeable about the rebate process which made what could have been a horrible experience so very easy. The day of install, the crew arrived with everything they needed to complete the work with clear direction and a plan. They communicated every step along the way so that I understood the design and had input before it was executed. There was not so much as a fingerprint left in the house when the job was complete and everything went very smoothly. The technicians that performed the work could not have been more accommodating, knowledgeable and pleasant. This is a top notch business who takes pride in their work, and the relationships they have with their customers. Iâ ve already received calls to ensure that the install met my expectations and also later that the units were working as effectively as I expected. If you are in need of HVAC work of any kindâ ¦. Do yourself a favor and make this call first.
Michael D.
Aug 2021
Central A/C - Install
WE had Caron install a central AC unit and new furnace. Since it is still warm out we have only used the AC unit which is great. One note is that if they com into your house they look at other appliances and require they are "up to code" before completing work. This added an additional $2400 (which I thought was high) to update the fan/venting for my hot water heater. Just be advised.
Response from Caron Heating & Cooling
"Thank you for taking the time to leave a review Michael - as Chris had mentioned when you first met, the water heater was not installed up to code and could be a safety hazard. Safety is our #1 concern with all of our customers and we are sorry you felt the fee to bring it up to code & ensure your safety was high. Thank you again for the feedback, we appreciate it."
Mildred L.
Feb 2021
I would highly recommend them. Very professional, pleasant and punctual. After exploring all possible problems with my boiler, they installed a new one. Excellent service.
Response from Caron Heating & Cooling
"thank you so much for taking the time to leave a review Mildred. It was a pleasure working with you as well!"
MUZAMMIL K.
Jan 2021
Central A/C - Install
Very good service. Extremely professional and clean work.
Response from Caron Heating & Cooling
"Thank you."
Larry M.
Jan 2021
Prompt. Nice guy did the work.
Response from Caron Heating & Cooling
"Thank you for taking the time to leave a review. We appreciate it!"
Kristine K.
Dec 2020
Was quick, courteous and professional. A pleasure to deal with! Will definitely use again!
Response from Caron Heating & Cooling
"It was wonderful working with you too!"
Diana I.
Dec 2020
Gas Heating and Furnace Service
Very professional, courteous, honest. The professionals were punctual, pleasant and efficient and answered all my questions. Great customer service experience.
Response from Caron Heating & Cooling
"Thank you for taking the time to leave a review. We appreciate it!"
John T.
Dec 2020
Al explored all possible problems and corrected the situation. It was a very old furnace. Maybe 50 years old.
Response from Caron Heating & Cooling
"Thank you so much for taking the time to leave a review! We appreciate it and love hearing from our customers."
Michael C.
Nov 2020
Oil Furnace / Forced Air Heating System - Install
On time and very professional
Response from Caron Heating & Cooling
"thank you for taking the time to leave a review! We appreciate it."
Ralph R.
Aug 2020
Central A/C Service or Repair
My ac system stopped working, I called another Home Advisor recommend company and they came out. They spent 5 minutes ( no AC pressure readings) and told me I needed a new unit with an estimate of between $4500 and $6900. I called Caron the next morning and within 2 hrs the unit was running for a cost of $284. I cannot thank them enough for the professionalism and honesty they showed me, I wish more companies would look at the long term instead of the short buck.
Response from Caron Heating & Cooling
"thank you so much for calling us Ralph! We are so happy that it was a minor repair and you did not have to spend thousands. We ALWAYS do our best to do right by the customer and it clearly shows here that we did. We look forward to a long HVAC relationship together :)"
Robin C.
May 2020
Central A/C - Install
They were not the least expensive estimate I received but when going through my house and explaining what would be done to install AC in our home, they seemed the most knowledgeable and made me feel comfortable that they knew what they were doing. They did everything efficiently and even though we haven't had to use the AC yet, during the final walk-through testing it out, I feel confident that all will go well. My husband, who was not at all convinced that we needed central AC has commented twice on what a good job they did.
Response from Caron Heating & Cooling
"Thank you so much for taking the time to leave a review Robin, we truly appreciate it!"
David B.
May 2020
Oil Furnace or Forced Air Heating System Repair Service
I would highly recommend them forthe work they did. I had a new oil tank installed and it was done on time. Did a fantastic job and would hire them again.
Response from Caron Heating & Cooling
"it was a pleasure working with you Dave, thank you so much for taking the time to leave a review!"
Edward Q.
Mar 2020
Oil Furnace / Forced Air Heating System - Install
Love working with them made everything very easy. System comes with a great transferable warranty should we ever decide to sell. Great to do business with.
Response from Caron Heating & Cooling
"Thank you for taking the time to leave a review - we love hearing from our customers!"
Michael D.
Mar 2020
From the first meeting Caron provided an honest assessment of the heating system and fair pricing. Great customer service throughout the entire process! I highly recommend the team at Caron Heating & Cooling.
Response from Caron Heating & Cooling
"We enjoyed working with you on this project as well and sincerely appreciate you taking the time to leave a review!"
Jyoti B.
Mar 2020
very good
Response from Caron Heating & Cooling
"thank you for taking the time to leave a review!"
Robert P.
Nov 2019
Oil Furnace / Forced Air Heating System - Install
Very professional
Response from Caron Heating & Cooling
"Thank you for taking the time to leave a review Robert, we appreciate it!"
Alison D.
Sep 2019
Oil Furnace or Forced Air Heating System Repair Service
Excellent, even went above and beyond to help with some mass saves paperwork!
Response from Caron Heating & Cooling
"Thank you for your business!"
Faith H.
Jun 2019
Central A/C Service or Repair
They were very polite and efficient. I will call them again when needed. Thank You!
Response from Caron Heating & Cooling
"thank you so much for taking the time to leave a review - we love hearing from our customers!"
Mary W.
Jun 2019
Central A/C Service or Repair
I would highly recommend Caron. They came on time. They explained all that needed to be done. I would give Caron 10 stars.
Response from Caron Heating & Cooling
"awe thank you Mary!!"
Michael S.
May 2019
Central A/C Service or Repair
Very professional, very courteous. The guys that came to my house and did the work were awesome. I will recommend them to anybody I know. They were honest and upfront with cost and kept me informed. Another big thing they showed up when they said they were going to and they were on time.
Response from Caron Heating & Cooling
"Thank you SO much for taking the time to leave a review. we love hearing from our customers!"
Amy W.
May 2019
Central A/C - Install
Response from Caron Heating & Cooling
"Thank you!"
Suzanne P.
Jan 2019
Central A/C - Install
Attentive, focused, thorough, clean, helpful, polite. Great job! Great price!
Response from Caron Heating & Cooling
"Thank you so much for taking the time to leave a review!"
Jackie W.
Aug 2018
Oil Furnace / Forced Air Heating System - Install
The staff are knowledgable, polite, and hard working. They worked carefully and cared that I (the customer) was satisfied with the job. The workers were also careful to not make a mess by putting down drop clothes and cleaning up after themselves. I highly recommend Caron heating and cooling.
Response from Caron Heating & Cooling
"thank you so much for taking the time to leave a review - we appreciate it."
Tim L.
Jul 2018
Central A/C Service or Repair
Both Stacey in the office and Seth in the field are top notch. I called them due to my central air being on the fritz, but their attitude, behavior, and customer service were so good I also bought a service plan! Stacey was easy to work with and followed up every time. Seth is awesome and did the work quickly, efficiently, and MOST IMPORTANT, he cleaned up after he was done. I highly recommend Caron H&C.
Response from Caron Heating & Cooling
"Thank you so much for leaving a review, we appreciate it!"
Christine W.
Jul 2018
Central A/C Service or Repair
The technician was awesome and came out within 20 minutes to 1/2 an hour of my call. Couldn't ask for better! It took a week to get the right part though. Other than that, Seth and David were great!
Response from Caron Heating & Cooling
"Thank you for taking the time to leave a review!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Caron Heating & Cooling is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Open All Day
Sunday: Open All Day
Caron Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Caron Heating & Cooling offers free project estimates.
No, Caron Heating & Cooling does not offer eco-friendly accreditations.
Yes, Caron Heating & Cooling offers emergency services.
Yes, Caron Heating & Cooling offers warranties.