Carpet Guys USA, LLC

4.84 | 98 Verified Ratings
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866-808-6069

3068 us route 9W
New Windsor, NY 12553
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Profile
Carpet Guys USA, LLC

We're a well established business with over 30 years of unmatched expertise. Customer and priorities are always first. We're very timely with our work and never lose attention to detail.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Newburgh
  • Middletown
  • Croton on Hudson
  • Monroe
  • Wallkill
  • Chester
  • Harriman
  • Blooming Grove
  • Cornwall
  • Mohegan Lake
  • Walden
  • Goshen
  • New Windsor
  • Washingtonville
  • See All >

Services Offered

Flooring & Carpet

Website

carpetguysusa.com

Areas of Expertise

  • Carpet Repair And Restretch
  • carpet Installation

Product Brands Used

  • Nylon, Stainmasters, Wool, Woven, Pet friendly, Neon Lights [fluorescent carpet & tile]

Quick Facts

Business Hours
(Please call to confirm)

Credentials

In Business Since: 1984
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 
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Ratings & Reviews
Carpet Guys USA, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 98
  Page 1 of 10
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5.0   |  
Review by in Rock Tavern, NY
Project: Repair, Refasten, or Stretch Carpeting
Quick service. Very neat.
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5.0   |  
Review by in Montrose, NY
Project: Repair, Refasten, or Stretch Carpeting
First rate business. JR called and sceduled with me within hours of my inquiry. Ann very nicely called me to confirm when the tech was on the way. They sent an absolutely stellar technician â the same JR who had called me. He was on time, professional & polite, and he showed up ready to work. He is obvously very experienced and he did a truly superb job. He explained everything before he did it and he took his time to make sure it was done right. He told me he would only be satisfied with the job if I was satisfied. Not too many businesses understand customer service but this company and these people really get it. It was an absolute pleasure doing business with them today and I know where I will be shopping for my future carpet purchases. If I could give them a 10 start rating I would. Shop here. Tell Ann I sent you because they do great work and they care about their customers. Thanks J R and Carpet Guys!
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5.0   |  
Review by in Middletown, NY
Did a fantastic job I was extremely pleased with the service
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5.0   |  
Review by in Peekskill, NY
Thought a little expensive gentleman very clean and did a very good job also very professional
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5.0   |  
Review by in Highland, NY
Lee is a hard working professional who is prompt and reliable. I would hire him again!
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5.0   |  
Review by in Buchanan, NY
Project: Repair, Refasten, or Stretch Carpeting
I can't say enough good things about Lee! He arrived on time, worked diligently and so much attention to detail!! A hard worker who is reliable, kind, and truly goes above and beyond to make sure you are happy with the results of his work. I highly recommend him...very kind man.
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5.0   |  
Review by in Central Valley, NY
Lee your Tech was excellent and very honest thank you
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5.0   |  
Review by in Middletown, NY
Project: Repair, Refasten, or Stretch Carpeting- For Business
Contacted Carpet Guys USA, LLC on a Friday to provide carpet repair at business office. Received call back almost immediately, and work was scheduled to be performed the next day. Lee arrived at the site early and proceeded to do excellent job repairing problem area. In addition cut & pieced doorway carpet with remnant, and proceeded to inspect entire office carpeting to ensure no further problem areas, and guaranteeing carpet to last several more years. All personnel I encountered were a pleasure to work with, and I wholeheartedly thank Carpet Guys USA for a job well done!
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5.0   |  
Review by in Valley Cottage, NY
These guys were great! Lee showed up exactly on time. He thoroughly explained the process of stretching the carpet to me. He took his time and made sure everything was exactly the way it should be before he finished the job. My overall satisfaction is very high and I am very pleased with how the work turned out.
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5.0   |  
Review by in Goshen, NY
Quick response very satisfied with the work he did.
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Showing 1-10 of 98
  Page 1 of 10
Profile Ratings & Reviews Top of Page
Find More
Carpet Guys USA, LLC
4.84
98 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
90
4 Stars
7
3 Stars
0
2 Stars
0
1 Stars
1
99% of reviewers recommend this pro
Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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