Carpet Guys USA, LLC

4.83 | 113 Verified Ratings

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866-808-6069

3068 us route 9W
New Windsor, NY 12553

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This pro will provide an estimate when you discuss the details of your project in person.

If you choose to hire this pro for your project, you'll agree on final pricing before any work begins - and you'll never pay before it's done. You're in control.

Pricing & Payment Information

Trip Fee: $ per trip

Rates

Average Project Cost

$ - $*

*This is not an estimate of your project cost.

Working Hours

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Profile

Carpet Guys USA, LLC

We're a well established business with over 30 years of unmatched expertise. Customer and priorities are always first. We're very timely with our work and never lose attention to detail.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

Newburgh
Middletown
Croton on Hudson
Monroe
Wallkill
Chester
Harriman
Blooming Grove
Cornwall
Mohegan Lake
Walden
Goshen
New Windsor
Washingtonville
See All >

Services Offered

Flooring & Carpet

Carpet Repair, Refasten or Stretch Carpet Repair, Refasten or Stretch

Website

carpetguysusa.com

Areas of Expertise

Carpet Repair And Restretch
carpet Installation

Product Brands Used

Nylon, Stainmasters, Wool, Woven, Pet friendly, Neon Lights [fluorescent carpet & tile]

Quick Facts

Business Hours

(Please call to confirm)

Credentials

In Business Since: 1984

Screening

HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Profile Ratings & Reviews

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Ratings & Reviews

Carpet Guys USA, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

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5.0 | 08-12-2020

Review by: Richard R. in Middletown, NY

Project: Repair, Refasten, or Stretch Carpeting

Dealt with Lee, He was very flexible and followed thru with my Carpet Stretch Job. It was done quick and efficiently!!! Thank-You for your assistance and piece of mind! Sincerely, Richard RodrÃguez (Will refer you to family and friends in The Area. )

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5.0 | 07-31-2020

Review by: Bill G. in New Windsor, NY

Project: Install Carpeting

Had bedroom carpet replaced, did researched on several local floor places around the local area and when I saw the great reviews that Carpet Guys USA had I went with them. Lee came to my condo to measure and his measurements matched the ones I did. Everything went flawlessly and the work was fantastic. I definitely recommend them for those who need carpet work.

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3.0 | 07-25-2020

Review by: Laura H. in Cornwall, NY

Project: Repair, Refasten, or Stretch Carpeting

I was quoted a price and then was surprised to learn at the end he added 'supplies' charges. Suggest ensuring you have been quoted the entire price up front

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5.0 | 05-14-2020

Review by: Max G. in Goshen, NY

Project: Install Carpeting

Great and professional service start to finish! The guys were flexible with 0 fuss when we needed to change the installation day on short notice. The install is clean and neat. I couldn’t be happier.

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5.0 | 04-19-2020

Review by: Kelly M. in New Hampton, NY

Project: Install Carpeting

John came though for me after a terrible experience with another carpet company.. He promised the carpet would be in on a specific date and he delivered on that promise!! John & his son did a fantastic job!! They ripped out the old carpet and did a beautiful job installing the new carpet. I will definitely using them again in the future!

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5.0 | 02-06-2020

Review by: Michael G. in Croton On Hudson, NY

Project: Repair, Refasten, or Stretch Carpeting

Great company to work with - came out to remove our MBR carpet from the previous owners of our home and we ended up hiring them to put in a new one after we discovered the padding was dry rotted and the hardwood was unfinished. They provided samples on site and had the carpet in the warehouse within days and came to install promptly. Courteous, fast, and very reasonably priced. Would highly recommend.

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5.0 | 01-09-2020

Review by: M B. in Blooming Grove, NY

Project: Repair, Refasten, or Stretch Carpeting

The carpet guys did a great job. I was very happy with the turnout. I would and already did recommend them for another job and I would hire them again.

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5.0 | 01-04-2020

Review by: Latoya B. in Newburgh, NY

Project: Install Carpeting

Great at what he does.

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5.0 | 12-06-2019

Review by: Lisa T. in Monroe, NY

Project: Repair, Refasten, or Stretch Carpeting

The tech was extremely professional. Repaired carpet at exact price quoted no surprises and did an amazing job. Also got next day service

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5.0 | 11-17-2019

Review by: Vanessa G. in Newburgh, NY

Project: Repair, Refasten, or Stretch Carpeting

Great company! Super professional and provided a great service. I would definitely recommend and use again. I was concerned that the damage my dog did to the carpet could not be repaired and I thought I was going to need a new carpet. I was so happy to find this company! They were able to repair the carpet and clean it making it look brand new.

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4.83

113 Verified Ratings

104

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
**Only for U.S. service professionals

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, once again every two years following — or whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us so we can investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

We use a third-party vendor to conduct criminal background checks on the owner/principal of each business*. This background check includes a search for relevant criminal convictions through a national criminal database and the sex offender database.

Licensing

We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade.

Identity Verification (Social Security Number)

HomeAdvisor verifies the social security number of the business owner/principal to confirm their identity. (This applies primarily to small businesses.)

State Business Filings

If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state they're operating in.

*Corporate Accounts

Some service pros are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, you may be matched with the Corporate Account or with one of their Corporate service professionals. The above screening process is not applicable to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate service professionals.

We require all users - pros and homeowners - alike to uphold our core values as outlined in our Code of Conduct.

Please see HomeAdvisor's Terms and Conditions for more detailed information on our pro requirements, screening processes, and disclaimers.

HomeAdvisor's third-party vendor uses a national criminal database ("NCD") to screen our service professionals. The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, KS, KY, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY.

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