HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

37 Years In Business

Company Details

Contact

3068 us route 9W
New Windsor, NY 12553
carpetguysusa.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Carpet Repair And Restretch
    • carpet Installation
    View All Offerings and Cities Served

    Ratings

    4.8
    126 Verified Reviews
    • 5
      116
    • 4
      7
    • 3
      2
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 126 reviews Showing 0 reviews
    4.5 Amit G. New Windsor, NY
    4/24/2021

    Quick and seemed to do a good job.

    5.0 Michael F. Chester, NY
    4/7/2021

    Lee was great, beginning through to the follow up.

    3/20/2021

    Lee quoted a great price over the phone and then promptly showed up the next day. He fixed our carpet (restretching) and even noticed another area that needed to be done. He cleaned up thoroughly after finishing the job. Would definitely call him again and highly recommend him for any carpeting issues.

    5.0 Deneen J. Newburgh, NY
    3/20/2021

    Very nice professional who repaired my top loose step carpeting, which had become dangerous.

    5.0 Kelcie R. Chester, NY
    3/17/2021

    Excellent professional ! I would definitely recommend them and would hire them again.

    5.0 Judy Z. Montgomery, NY
    3/13/2021

    Lee came to our house to give us an estimate. We felt the price quoted was so fair we hired him on the spot and he went right to work. Lee did an excellent job fixing our issues and cleaned up thoroughly as he went. I would highly recommend this company.

    5.0 James W. Middletown, NY
    3/9/2021

    Lee of Carpet guys USA was on point came in assesd the issue then fixed it He had the knowledge and know how he did an excellent job and cleaned up after I would highly recommend carpet guys USA for all or any carpet project.

    5.0 Ranjan K. Goshen, NY
    1/5/2021

    Friendly and honest, trustworthy and reliable

    5.0 Mike M. New Hampton, NY
    12/19/2020

    Excellent!! Mr. Lee was professional and courteous and provided exceptional service in the time frame he promised. He rescued us from a mistake we made by first using Empire Carpets. Empire gave us excuse after excuse of cancellations and were unable to deliver carpet prior to furniture delivery. Mr. Lee made sure carpet was installed prior to our furniture delivery with only a short period of time to work with saving us a lot of aggravation. We were so pleased we recently used him again to install carpet in our living room and were extremely happy yet again especially with his recommendation to roll the edges for our unique hardwood floor transition, we are so glad we went with his suggestion. My wife and I are extremely pleased with Mr. Lee and carpet Guys USA we will definitely use his services again and will gladly recommend his business to family and friends.

    5.0 Christine D. Chester, NY
    11/3/2020

    Excellent! My daughter and I met with Mr. Lee who patiently worked with us throughout the process. Mr. Leeâ  s employees were professional and courteous. We were very satisfied with the finished job. I discussed carpet care with Mr. Lee and plan to call them for annual maintenance and jobs. Definitely a reliable contractor. Work consisted of carpet install, vinyl install, and carpet repair and stretching.

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.