Carpet Guys USA, LLC

4.84 | 98 Verified Ratings
Write a Review


3068 us route 9W
New Windsor, NY 12553
Your use of our services is governed by our Terms & Conditions
Tell us your zip code to view pricing & schedule
Tell us your location to view pricing & schedule
Choose your project to view pricing & schedule

Please enter valid zip.

Please choose a location.

We're sorry but the time you have chosen is no longer available.
Please select a new time below:
Please call 866-808-6069 to schedule your appointment with .
There was an issue connecting to the server. Please try again or call Customer Service at 1-877-800-3177.
We're sorry but the time you have chosen is no longer available.
Please select a new time below:

Select your appointment type and time:

Carpet Guys USA, LLC

We're a well established business with over 30 years of unmatched expertise. Customer and priorities are always first. We're very timely with our work and never lose attention to detail.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Newburgh
  • Middletown
  • Croton on Hudson
  • Monroe
  • Wallkill
  • Chester
  • Harriman
  • Blooming Grove
  • Cornwall
  • Mohegan Lake
  • Walden
  • Goshen
  • New Windsor
  • Washingtonville
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Repair And Restretch
  • carpet Installation

Product Brands Used

  • Nylon, Stainmasters, Wool, Woven, Pet friendly, Neon Lights [fluorescent carpet & tile]

Quick Facts

Business Hours
(Please call to confirm)


In Business Since: 1984
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Carpet Guys USA, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 98
  Page 1 of 10
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Rock Tavern, NY
Project: Repair, Refasten, or Stretch Carpeting
Quick service. Very neat.
Was this review helpful?  
5.0   |  
Review by in Montrose, NY
Project: Repair, Refasten, or Stretch Carpeting
First rate business. JR called and sceduled with me within hours of my inquiry. Ann very nicely called me to confirm when the tech was on the way. They sent an absolutely stellar technician รข the same JR who had called me. He was on time, professional & polite, and he showed up ready to work. He is obvously very experienced and he did a truly superb job. He explained everything before he did it and he took his time to make sure it was done right. He told me he would only be satisfied with the job if I was satisfied. Not too many businesses understand customer service but this company and these people really get it. It was an absolute pleasure doing business with them today and I know where I will be shopping for my future carpet purchases. If I could give them a 10 start rating I would. Shop here. Tell Ann I sent you because they do great work and they care about their customers. Thanks J R and Carpet Guys!
Was this review helpful?  
5.0   |  
Did a fantastic job I was extremely pleased with the service
Was this review helpful?  
5.0   |  
Review by in Peekskill, NY
Thought a little expensive gentleman very clean and did a very good job also very professional
Was this review helpful?  
5.0   |  
Lee is a hard working professional who is prompt and reliable. I would hire him again!
Was this review helpful?  
5.0   |  
Review by in Buchanan, NY
Project: Repair, Refasten, or Stretch Carpeting
I can't say enough good things about Lee! He arrived on time, worked diligently and so much attention to detail!! A hard worker who is reliable, kind, and truly goes above and beyond to make sure you are happy with the results of his work. I highly recommend him...very kind man.
Was this review helpful?  
5.0   |  
Lee your Tech was excellent and very honest thank you
Was this review helpful?  
5.0   |  
Review by in Middletown, NY
Project: Repair, Refasten, or Stretch Carpeting- For Business
Contacted Carpet Guys USA, LLC on a Friday to provide carpet repair at business office. Received call back almost immediately, and work was scheduled to be performed the next day. Lee arrived at the site early and proceeded to do excellent job repairing problem area. In addition cut & pieced doorway carpet with remnant, and proceeded to inspect entire office carpeting to ensure no further problem areas, and guaranteeing carpet to last several more years. All personnel I encountered were a pleasure to work with, and I wholeheartedly thank Carpet Guys USA for a job well done!
Was this review helpful?  
5.0   |  
These guys were great! Lee showed up exactly on time. He thoroughly explained the process of stretching the carpet to me. He took his time and made sure everything was exactly the way it should be before he finished the job. My overall satisfaction is very high and I am very pleased with how the work turned out.
Was this review helpful?  
5.0   |  
Review by in Goshen, NY
Quick response very satisfied with the work he did.
Was this review helpful?  
Showing 1-10 of 98
  Page 1 of 10

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change