This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
Carpet Specialist
Carpet Repair, Refasten, or Stretch, Carpet - Repair, Refasten, or Stretch- For Business,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
For the best in flooring repairs and carpet stretching, call Carpet Specialist. We are a locally owned and operated family business with over 34 years of experience right here in Virginia. Call today!
Business highlights
49 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8214 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 8% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 214 reviews
Eduardo C.
Sep 2025
Carpet Repair, Refasten, or Stretch
The carpet repair service was perfect! They were on time and everything went great - we were very happy with Carpet Specialist!
Tom H.
Apr 2025
Carpet Repair, Refasten, or Stretch
Good communications, nice work, friendly!
Darlene M.
Nov 2024
Carpet Repair, Refasten, or Stretch
On time!! Very knowledgeable and a craftsman. He did a carpet repair while at our home that was not something we had scheduled and did a great job.
Robert S.
Oct 2024
Carpet Repair, Refasten, or Stretch
Pleasantly surprised at how well the carpets turned out.
Dave E.
Jul 2024
Carpet Repair, Refasten, or Stretch
Quick and great to work with!
Richard I.
Feb 2024
Carpet Repair, Refasten, or Stretch
He did a awesome job and I would use him again
Silver I.
Dec 2023
Carpet Repair, Refasten, or Stretch
Jeff was honest, transparent, and professional. He did an amazing job.
Melissa M.
Nov 2023
Carpet Repair, Refasten, or Stretch
Very thorough and friendly and efficient.
Michael B.
Oct 2023
Carpet Repair, Refasten, or Stretch
Jeff stretched a carpet in a large finished basement that had several large wrinkles in it and made it like new. Also stretched and reinstalled the carpet on our stairs to the basement, making them better than they ever were as they were not installed properly by the contractor (not Jeff) who did the original inistallation. Jeff was professional, clean, and did a great job for us. He has expert level knowledge on carpeting and I highly recommend Carpet Specialist.
JOHN O.
Sep 2023
Carpet Repair, Refasten, or Stretch
Jeff did a very good job of repairing a bleached spot on our carpet.
Darryl H.
May 2023
Carpet Repair, Refasten, or Stretch
The tear in the carpet was repairable and looks better than it did. The carpet is old so the seam will be seen but overall good job.
Alex C.
May 2023
Carpet Repair, Refasten, or Stretch
got it done within 48 hours of reaching out to contractor
Buddy S.
Apr 2023
Carpet Repair, Refasten, or Stretch
Jeff was great to work with, came out and did the work and helped us with decisions on scope of work. Very polite and professional and completed work at a reasonable price. The carpets look great after they were stretched. Wish we knew about them 5 years ago!
Nuru G.
Apr 2023
Carpet Repair, Refasten, or Stretch
Very professional and good pricing. Very knowledgeable and got the job perfectly done quickly. Definitely recommend.
Joe B.
Mar 2023
Carpet Repair, Refasten, or Stretch
Very professional and trustworthy. To stretch my carpet they had to remove closet doors and furniture. They did this with utmost care and respect of my belongings. The carpet looks wonderful and all the folds and creases were removed. I could not be more pleased. I highly recommend Carpet Specialist.
Eileen F.
Mar 2023
Carpet Repair, Refasten, or Stretch
Very professional and came next day to perform service at a reasonable price
Debra R.
Feb 2023
Carpet Repair, Refasten, or Stretch
Very professional. Knew what they were doing. Great job.
DIANNE P.
Feb 2023
Carpet Repair, Refasten, or Stretch
We live in the West End of Richmond so they perform work all over even though they are based in Chester. Work was subperb. In 1-1/2 hours, Jeff and my husband moved all the furniture in two rooms and Jeff restretched the carpet and trimmed the excess. that had several wrinkles over the years. The wrinkles are gome. You can faintly see where they were but traffic should make them less and less noticible. They look so much better than they were. We were pleased and I highly recommend them for this type or other tpes of flooring.
Bill S.
Feb 2023
Carpet Repair, Refasten, or Stretch
Great work completed in less than an hour.
HENRY W.
Feb 2023
Carpet Repair, Refasten, or Stretch
Jury still out. Was told vacuuming and carpet cleaning would restore completely. Vacuuming didnâ t change a thing, now awaiting carpet cleaning. For another review check in two weeks.
Response from Carpet Specialist
"First off, we would like to clarify something about this review. Carpet Specialist does not? restore? carpet. We would never use that term in an interaction with a customer. The service we offer is commonly known as restretching. This is a process where we use a special device to restretch. carpet that was not installed correctly, to begin with in order to remove wrinkles. As we explain to every customer- depending on how long the wrinkles have been there before the customer decides to have it fixed, oftentimes (particularly with lighter-colored carpets) despite the carpet being tightly stretched into place and the physical wrinkle being gone."
Eileen A.
Jan 2023
Carpet Repair, Refasten, or Stretch
Excellent guaranteed work! Very professional and skilled ! Very happy with Jeff and his Son Adam. Highly recommend!!
Ron Z.
Nov 2022
Carpet Repair, Refasten, or Stretch
Prompt, competitively priced, quality work, and what and how he was going to perform the job
C H.
Sep 2022
Carpet Repair, Refasten, or Stretch
My 10 year old carpet was in bad shape. Hall is angled, so that was a problem too. In 4 hours then tire second floor was done. Looks great. Jeff and his son, Adam were amazing. They explained every step and gave a solid estimate. Highly recommend
Debbie M.
Jul 2022
Carpet Repair, Refasten, or Stretch
Professional and did a great job.
Mary K.
May 2022
Carpet Repair, Refasten, or Stretch
Jeff did a fabulous job on my 2 guest bedroom carpets. They had so many wrinkles and some areas were not attached anymore to the carpet tack board. Jeff stretched them and removed all extra carpeting. He then fixed each carpet doorway so they are straight and even. They look brand new.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Carpet Specialist is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 8:00 AM - 8:00 PM
Carpet Specialist accepts the following forms of payment: CreditCard
Yes, Carpet Specialist offers free project estimates.
No, Carpet Specialist does not offer eco-friendly accreditations.
No, Carpet Specialist does not offer emergency services.
Yes, Carpet Specialist offers warranties.