Casteel Cleaning Services

4.61 |29 Verified Ratings
Write a Review

Casteel Cleaning Services

4.61 | 29 Verified Ratings
Write a Review

843-457-1437

PO Box 2394
Myrtle Beach, SC 29578
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Profile
Casteel Cleaning Services


Here at Casteel Cleaning Services we sustain our business on quality and integrity. We are experts in our trade and our commitment to quality from beginning to end of your project. We look forward to earning your business. We are bonded and insured and have 22 years experience in the cleaning industry! We give all customers a 100% guarantee. Bonded & Insured. We are proud of our business affiliations with the Myrtle Beach Area Chamber of Commerce and National Association of the Self Employed. Casteel Cleaning Services is An Elite Home Advisor Pro. Call us anytime with any questions you may have. Thanks for your time and have a great day.

Achievements

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Service Area

  • Myrtle Beach
  • North Myrtle Beach
  • Pawleys Island
  • Little River
  • Murrells Inlet

Services Offered

Ceilings
Cleaning & Maid Services
  • Maid Service
  • Post Construction Clean-up
  • Window Cleaning
  • Clean Blinds or Shades
  • Clean Range & Hood
  • Clean Walls & Ceilings
  • One Time Maid Service

Areas of Expertise

  • Residential Cleaning Services
  • Vacation Rental Cleaning Services
  • Office Cleaning
  • Recurring Cleaning Residential Weekly, Biweekly & Monthly
  • Construction Cleaning

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
Saturday:
8:00 AM to 6:00 PM
Sunday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Free Estimates
  • Residential
  • Credit Cards Accepted
  • Laundry
  • Warranty Description: 100% Guarantee

Credentials

In Business Since: 1997
Memberships & Affiliations
  • Myrtle Beach Chamber of Commerce
Green Certifications
  • Green Seal Certification - www.greenseal.org
Insurance
Type: General Liability
Amount:
Expiration: 10-29-2020
Type: Worker's Compensation
Amount:
Expiration: 10-29-2020
Type: Bonding
Amount:
Expiration: 10-29-2020
Awards
  • Nominee For The Myrtle Beach ICE Award For Providing Excellant Customer Service
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

My Company Volunteers and Makes Small Monetary To The Grand Strand Humane Society

How We Got Started

We started in this industry in 1997.

We describe our business as Well established

 

Photos
Casteel Cleaning Services


My Work
1 Projects
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Ratings & Reviews
Casteel Cleaning Services

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 29
  Page 1 of 3
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5.0   |  
Lisa and her co-workers are second to none when it comes to providing cleaning services. They clean beyond my standards. I recommend them to everyone.
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5.0   |  
Review by in Myrtle Beach, SC
Prompt Excellent job Well worth becoming a customer
Response by Casteel Cleaning Services: Thank you Gail for the wonderful review of my company! It was a pleasure doing business with you. Hope to see again soon!
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5.0   |  
Review by in Myrtle Beach, SC
Lisa Casteel is a very hard-working, professional who is quality driven. She personally oversees, and guarantees, every aspect of her business including the supervision of every property that her ├žompany services. I highly recommend Casteel Cleaning Service for all of your Commercial and Residential cleaning needs. Jonathan Boas
Response by Casteel Cleaning Services: Thank you Jonathan for your review of my company. I so appreciate your kind comments about my business. As a former Resort Manager and Property Manager I really enjoy working with our vacation rental owners. Kind Regards, Lisa
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5.0   |  
Review by in Myrtle Beach, SC
They did a GREAT job and we will be using them from now on. I highly recommend this company!
Response by Casteel Cleaning Services: Thank you Brenda. We have a great team. Laurie and JoAnn are some of my customers favorite ladies. They are wonderful ladies and I am truly blessed to be working with them and consider them like family!
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0.5   |  02-19-2020
Review by Lois M. in Wilkesboro, NC
If there was a 0 rating... that is what I would give Lisa Casteel and her company. When Lisa cleaned my condo in Cherry Grove she took my bed linens, towels, etc. that she was to launder and never returned them. She would not return the key to my condo either. Additionally, she took bed linens that were never opened from each bedroom. I had to contact the North Myrtle Beach Police Department and file charges against her. Because she didn not return my key, my Homeowners Association required me to re-key my door lock at the cost of $295. I absolutely do not believe any of the rave reviews posted here; Lisa is a dishonest! I had to file a police report to get some of the items back but I still did not get back my key. BEWARE!
Response by Casteel Cleaning Services: Lois, You are not telling the truth. Your sheets and key were both returned. My Administrative Director went with me to the Myrtle Beach Post Office and witnessed me placing your key in one of the large blue postal boxes. You fail to mention that your sheets had to be laundered off site because you called at 9PM at night and told me you forgot to tell me you had a family member coming to stay in your unit that same night within hours of the time you called. As a professional courtesy I charged you $35.00 to handle taking care of services for your unit after hours and because you were my customer and made an honest mistake. You actually commented what a great job my team and I did. The North Myrtle Beach Police Department have filed no charges against me. I have contacted the North Myrtle Beach Police Department, and they instructed me to come to the police station so charges can be filed against you. I will be filing charges of slander and defamation of character against you. I will also be seeking the advice of my business attorney as well. I plan to speak to the Board President of your Homeowner's association. I am bonded and insured. I have an excellent background that does not include any misdemeanor nor felony charges. I am a homeowner and have run a good solid business in the Grand Strand area for 22 years that has never received a complaint while I have been named as the Principal with the Better Business Bureau for the company. I always conduct myself as a professional in my business dealings even when others choose not to. My staff and I have mutual respect for one another and for all of our customers and strive to do the best job possible. I actually declined your offer to handle vacation rental cleaning for you after the poor planning and disregard you showed when my team came from home at night. Good luck with your future endeavours for renting your vacation rental.
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5.0   |  
Review by in Myrtle Beach, SC
I called last minute the day before I needed my house cleaned before moving in. The owner Lisa, was very accommodating. She sent out a crew the next morning that did a fantastic job. Don t hesitate to hire this company. They do great work!
Response by Casteel Cleaning Services: Thank you Kevin. It was a pleasure to serve you. We have a great team and I am so happy you were pleased with our services! Sincerely, Lisa Casteel President-CEO Casteel Cleaning Services
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5.0   |  
Review by in Myrtle Beach, SC
prompt and courteous service very professional great value they went over and beyond my expectations ! I will definitely use them again!!!
Response by Casteel Cleaning Services: Thank you James. Hope to continue doing business with you for a long time!
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5.0   |  
Very efficient excellent cleaning service I highly recommend them
Response by Casteel Cleaning Services: Hello Greg, It continues to be a please to work for you. You are wonderful and we appreciate the opportunity you have given the team to work for you. Thanks for your encouragement in my applying for a Small Business Loan with Bank of America! I am happy to report they are reviewing the loan now!
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5.0   |  
Review by in Conway, SC
Casteel Cleaning Services is a smart investment if you're interested in quality work and professionalism. I would recommend them without reservation.
Response by Casteel Cleaning Services: Thanks Doc! We appreciate your support!
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5.0   |  
Review by in Myrtle Beach, SC
Very personable, hard working. On time. Did a great job. 1st time I ever hired someone & they me feel like very comfortable coming into my place.
Response by Casteel Cleaning Services: Thank Bill. It continues be a please to serve you. See you tomorrow! Can't wait to see you at the ribbon cutting of the business in November at The Myrtle Beach Chamber of Commerce!
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Showing 1-10 of 29
  Page 1 of 3

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