
About us
Here at Casteel Cleaning Services we sustain our business on quality and integrity. We are experts in our trade and our commitment to quality from beginning to end of your project. We look forward to earning your business. We are bonded and insured and have 22 years experience in the cleaning industry! We give all customers a 100% guarantee. Bonded & Insured. We are proud of our business affiliations with the Myrtle Beach Area Chamber of Commerce and National Association of the Self Employed. Casteel Cleaning Services is An Elite Home Advisor Pro. Call us anytime with any questions you may have. Thanks for your time and have a great day.
Business highlights
Memberships & Affiliations
Myrtle Beach Chamber of Commerce
Services we offer
Construction Cleaning, Office Cleaning , Recurring Cleaning Residential Weekly, Biweekly & Monthly, Residential Cleaning Services, Vacation Rental Cleaning Services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 7% |
Filter reviews by service
"Thank you Gail for the wonderful review of my company! It was a pleasure doing business with you. Hope to see again soon!"
"Thank you Jonathan for your review of my company. I so appreciate your kind comments about my business. As a former Resort Manager and Property Manager I really enjoy working with our vacation rental owners. Kind Regards, Lisa"
"Thank you Brenda. We have a great team. Laurie and JoAnn are some of my customers favorite ladies. They are wonderful ladies and I am truly blessed to be working with them and consider them like family!"
"Lois, You are not telling the truth. Your sheets and key were both returned. My Administrative Director went with me to the Myrtle Beach Post Office and witnessed me placing your key in one of the large blue postal boxes. You fail to mention that your sheets had to be laundered off site because you called at 9PM at night and told me you forgot to tell me you had a family member coming to stay in your unit that same night within hours of the time you called. As a professional courtesy I charged you $35.00 to handle taking care of services for your unit after hours and because you were my customer and made an honest mistake. You actually commented what a great job my team and I did. The North Myrtle Beach Police Department have filed no charges against me. I have contacted the North Myrtle Beach Police Department, and they instructed me to come to the police station so charges can be filed against you. I will be filing charges of slander and defamation of character against you. I will also be seeking the advice of my business attorney as well. I plan to speak to the Board President of your Homeowner's association. I am bonded and insured. I have an excellent background that does not include any misdemeanor nor felony charges. I am a homeowner and have run a good solid business in the Grand Strand area for 22 years that has never received a complaint while I have been named as the Principal with the Better Business Bureau for the company. I always conduct myself as a professional in my business dealings even when others choose not to. My staff and I have mutual respect for one another and for all of our customers and strive to do the best job possible. I actually declined your offer to handle vacation rental cleaning for you after the poor planning and disregard you showed when my team came from home at night. Good luck with your future endeavours for renting your vacation rental."
"Thank you Kevin. It was a pleasure to serve you. We have a great team and I am so happy you were pleased with our services! Sincerely, Lisa Casteel President-CEO Casteel Cleaning Services"
"Thank you James. Hope to continue doing business with you for a long time!"
"Hello Greg, It continues to be a please to work for you. You are wonderful and we appreciate the opportunity you have given the team to work for you. Thanks for your encouragement in my applying for a Small Business Loan with Bank of America! I am happy to report they are reviewing the loan now!"
"Thanks Doc! We appreciate your support!"
"Thank Bill. It continues be a please to serve you. See you tomorrow! Can't wait to see you at the ribbon cutting of the business in November at The Myrtle Beach Chamber of Commerce!"
"Thanks for your review, Vivian. It was a pleasure to work for you!"
"I am so sorry for your terrible experience, as discussed I would love to speak with you about your concerns. For the job needed unfortunately water alone isn't going to clean everything up to your standards. Please contact me if you would like to discuss this further. I hope you have a great New Year."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.