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Casteel Cleaning Services

Maid Service, One Time Interior House Cleaning,

About us

Here at Casteel Cleaning Services we sustain our business on quality and integrity. We are experts in our trade and our commitment to quality from beginning to end of your project. We look forward to earning your business. We are bonded and insured and have 22 years experience in the cleaning industry! We give all customers a 100% guarantee. Bonded & Insured. We are proud of our business affiliations with the Myrtle Beach Area Chamber of Commerce and National Association of the Self Employed. Casteel Cleaning Services is An Elite Home Advisor Pro. Call us anytime with any questions you may have. Thanks for your time and have a great day.

Business highlights

Emergency services offered
29 years of experience

Memberships & Affiliations

Myrtle Beach Chamber of Commerce

Services we offer

Construction Cleaning, Office Cleaning , Recurring Cleaning Residential Weekly, Biweekly & Monthly, Residential Cleaning Services, Vacation Rental Cleaning Services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.629 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
3%
2
0%
1
7%

Filter reviews by service

Showing 1-25 of 29 reviews
Greg W.
Apr 2020
5.0
Maid Service
Yes, I recommend this pro
Lisa and her co-workers are second to none when it comes to providing cleaning services. They clean beyond my standards. I recommend them to everyone.

Rosalyn F.
Mar 2020
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Prompt Excellent job Well worth becoming a customer
Response from Casteel Cleaning Services
"Thank you Gail for the wonderful review of my company! It was a pleasure doing business with you. Hope to see again soon!"

Jonathan B.
Mar 2020
5.0
Maid Service
Yes, I recommend this pro
Lisa Casteel is a very hard-working, professional who is quality driven. She personally oversees, and guarantees, every aspect of her business including the supervision of every property that her çompany services. I highly recommend Casteel Cleaning Service for all of your Commercial and Residential cleaning needs. Jonathan Boas
Response from Casteel Cleaning Services
"Thank you Jonathan for your review of my company. I so appreciate your kind comments about my business. As a former Resort Manager and Property Manager I really enjoy working with our vacation rental owners. Kind Regards, Lisa"

Brenda B.
Feb 2020
5.0
Maid Service
Yes, I recommend this pro
They did a GREAT job and we will be using them from now on. I highly recommend this company!
Response from Casteel Cleaning Services
"Thank you Brenda. We have a great team. Laurie and JoAnn are some of my customers favorite ladies. They are wonderful ladies and I am truly blessed to be working with them and consider them like family!"

Lois M.
Feb 2020
0.5
Maid Service
If there was a 0 rating... that is what I would give Lisa Casteel and her company. When Lisa cleaned my condo in Cherry Grove she took my bed linens, towels, etc. that she was to launder and never returned them. She would not return the key to my condo either. Additionally, she took bed linens that were never opened from each bedroom. I had to contact the North Myrtle Beach Police Department and file charges against her. Because she didn not return my key, my Homeowners Association required me to re-key my door lock at the cost of $295. I absolutely do not believe any of the rave reviews posted here; Lisa is a dishonest! I had to file a police report to get some of the items back but I still did not get back my key. BEWARE!
Response from Casteel Cleaning Services
"Lois, You are not telling the truth. Your sheets and key were both returned. My Administrative Director went with me to the Myrtle Beach Post Office and witnessed me placing your key in one of the large blue postal boxes. You fail to mention that your sheets had to be laundered off site because you called at 9PM at night and told me you forgot to tell me you had a family member coming to stay in your unit that same night within hours of the time you called. As a professional courtesy I charged you $35.00 to handle taking care of services for your unit after hours and because you were my customer and made an honest mistake. You actually commented what a great job my team and I did. The North Myrtle Beach Police Department have filed no charges against me. I have contacted the North Myrtle Beach Police Department, and they instructed me to come to the police station so charges can be filed against you. I will be filing charges of slander and defamation of character against you. I will also be seeking the advice of my business attorney as well. I plan to speak to the Board President of your Homeowner's association. I am bonded and insured. I have an excellent background that does not include any misdemeanor nor felony charges. I am a homeowner and have run a good solid business in the Grand Strand area for 22 years that has never received a complaint while I have been named as the Principal with the Better Business Bureau for the company. I always conduct myself as a professional in my business dealings even when others choose not to. My staff and I have mutual respect for one another and for all of our customers and strive to do the best job possible. I actually declined your offer to handle vacation rental cleaning for you after the poor planning and disregard you showed when my team came from home at night. Good luck with your future endeavours for renting your vacation rental."

Kevin G.
Feb 2020
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
I called last minute the day before I needed my house cleaned before moving in. The owner Lisa, was very accommodating. She sent out a crew the next morning that did a fantastic job. Don t hesitate to hire this company. They do great work!
Response from Casteel Cleaning Services
"Thank you Kevin. It was a pleasure to serve you. We have a great team and I am so happy you were pleased with our services! Sincerely, Lisa Casteel President-CEO Casteel Cleaning Services"

James K.
Jan 2020
5.0
Maid Service
Yes, I recommend this pro
$100
prompt and courteous service very professional great value they went over and beyond my expectations ! I will definitely use them again!!!
Response from Casteel Cleaning Services
"Thank you James. Hope to continue doing business with you for a long time!"

Greg W.
Jan 2020
5.0
Maid Service
Yes, I recommend this pro
Very efficient excellent cleaning service I highly recommend them
Response from Casteel Cleaning Services
"Hello Greg, It continues to be a please to work for you. You are wonderful and we appreciate the opportunity you have given the team to work for you. Thanks for your encouragement in my applying for a Small Business Loan with Bank of America! I am happy to report they are reviewing the loan now!"

Doc P.
Jan 2020
5.0
Maid Service
Yes, I recommend this pro
Casteel Cleaning Services is a smart investment if you're interested in quality work and professionalism. I would recommend them without reservation.
Response from Casteel Cleaning Services
"Thanks Doc! We appreciate your support!"

Bill C.
Jan 2020
5.0
Maid Service
Yes, I recommend this pro
Very personable, hard working. On time. Did a great job. 1st time I ever hired someone & they me feel like very comfortable coming into my place.
Response from Casteel Cleaning Services
"Thank Bill. It continues be a please to serve you. See you tomorrow! Can't wait to see you at the ribbon cutting of the business in November at The Myrtle Beach Chamber of Commerce!"

Angie W.
Jan 2020
5.0
Maid Service
Yes, I recommend this pro
Casteel Cleaning provided prompt friendly service at a competitive rate. The President of the company Lisa was very knowledgeable and worked with her team to make sure everything was done to our satisfaction. I plan to use Casteel Cleaning Services again.

Vivian J.
Jan 2020
5.0
Maid Service
Yes, I recommend this pro
The one of the best cleaners I ve ever hired, Hard-working Focus on getting your house super clean very respect full of your property I would I recommend them highly to do a great job for you. Honest trustworthy.
Response from Casteel Cleaning Services
"Thanks for your review, Vivian. It was a pleasure to work for you!"

Heather C.
Dec 2019
0.5
One Time Interior House Cleaning
This was a terrible experience. I have to clean my entire house all over again. I am not sure exactly what she did other than make a mess. I would not recommend.
Response from Casteel Cleaning Services
"I am so sorry for your terrible experience, as discussed I would love to speak with you about your concerns. For the job needed unfortunately water alone isn't going to clean everything up to your standards. Please contact me if you would like to discuss this further. I hope you have a great New Year."

Tessa R.
Dec 2019
5.0
Maid Service
Yes, I recommend this pro

Rebecca S.
Nov 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro

Erika P.
Nov 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Lisa went above and beyond what I expected. She's AMAZING!

C C.
Nov 2019
5.0
Maid Service
Yes, I recommend this pro
Friendly service, Lisa was fantastic. Great rates, timely service.

Ed C.
Nov 2019
5.0
Maid Service
Yes, I recommend this pro
This is A Great Person to work with

Vicki V.
Nov 2019
5.0
Maid Service
Yes, I recommend this pro
$600
Lisa and her girl went above and beyond to get our condo back in shape. Our previous renter left it in shambles. Thank you for all your hard work.

John B.
Nov 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro

FREDERICK W.
Nov 2019
5.0
Maid Service
Yes, I recommend this pro
Excellent

Gary T.
Nov 2019
5.0
Maid Service
Yes, I recommend this pro
Very pleasant experience.

Lorraine A.
Nov 2019
4.5
Maid Service
Yes, I recommend this pro
When I met with Lisa I liked what I saw plus her honesty .... That s the kind of person I like .... Lisa got me a very nice cleaning service lady .... I liked the service she did 👏👏 Thank you

George L.
Nov 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
I WAS IMPRESSED WITH HOW PROFESSIONAL LISA CASTEEL WAS . SHE WAS EASY TO WORK WITH AND WANTED VERY MUCH FOR YOU TO BE HAPPY WITH HER WORK. I LIKED HER VERY MUCH AND WILL BE USING HER AGAIN.

Mari C.
Oct 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Definitely hired L. Casteel and was very pleased with her cleaning! She's is very professional and wants you to be happy before she leaves. Worked hard and did a superb job! Also, very friendly and easy to communicate with.
Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Casteel Cleaning Services is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: 8:00 AM - 6:00 PM

Casteel Cleaning Services accepts the following forms of payment: CreditCard

Yes, Casteel Cleaning Services offers free project estimates.

No, Casteel Cleaning Services does not offer eco-friendly accreditations.

Yes, Casteel Cleaning Services offers emergency services.

No, Casteel Cleaning Services does not offer warranties.