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Castle Maid Cleaning Services

Maid Service, One Time Interior House Cleaning,

About us

Do you need assistance with the upkeep of your home? Castle Maid Cleaning Service is the one to call! We are a residential cleaning service specializing in all types of general cleaning . You can choose a one-time cleaning or ongoing service. Move-in or move-out cleaning services are also available. You will appreciate our attention to detail because we thoroughly clean your home. Estimates are free and gift certificates are available. Service is available throughout the Northwest Chicago area, including Schaumburg, Barrington, Inverness, Arlington Heights, Bloomingdale, Palatine, Hoffman Estates and Itasca. For outstanding shine, contact Castle Maid Cleaning Services today! All our work is guaranteed.

Business highlights

31 years of experience

Services we offer

Maid Service

Reviews
3.634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
26%
4
12%
3
15%
2
6%
1
6%

Filter reviews by service

Showing 1-25 of 34 reviews
Susan P.
Jul 2019
2.5
Maid Service
Two people cleaned then the home bi weekly. I cleaned after them

Ron J.
May 2019
3.0
One Time Interior House Cleaning
The disappointment comes from the fact that I sent a text and owner confirmed she was sending three employees for $85 per hour. Then calls the evening before the 6:30 am next morning appointment to tell me she was sending two. (Some could view this as a bait and switch tactic to make more money) Owner then proceeded to claim it is $85 per hour regardless of how many she sends. I told her that based on that logic, she could confirm in writing three and send one for the same price and the customer has to pay more because it will take longer to complete. Just realize a confirmed number of employees for the rate quoted does not mean a thing and will cost you more money. Ironically we had a quote for two people and a lower rate, so we did spend more because of this.

Jeremy M.
Apr 2019
4.5
One Time Interior House Cleaning
Yes, I recommend this pro
$215
The workers were polite and timely. They finished in a decent amount of time that I was happy with. Missed a couple things here and there, but overall did a good job.

Sharon P.
Nov 2018
0.5
Maid Service
$117,228
TOO BUSY SO DONT REACH OUT

Cody C.
Jun 2017
4.0
Maid Service
Yes, I recommend this pro
Everyone was polite and we got great service.

Kathy F.
Oct 2016
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Fantastic cleaning service

Christine A.
Jun 2016
0.5
One Time Interior House Cleaning
Quoted me one price try to charge me s higher one until disputed Also quality of cleaning below expectations

Gary I.
Jun 2016
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$170
The crew was pleasant, efficient and very thorough.

Susanne A.
Feb 2016
4.0
One Time Interior House Cleaning
Yes, I recommend this pro
Did a good job

Jane R.
Dec 2014
3.0
Maid Service
Yes, I recommend this pro
Expensive for a person on a very limited budget.

Jane R.
Aug 2014
3.0
Maid Service
Yes, I recommend this pro
$125
It's very expensive! Cleaners were very good & concentrated on the work. However, the price/hour that was quoted to me prior to the first cleaning was not the same as when they actually left. Being on a very very tight budget, it would have been better for me if they had kept to the clock, even leaving something undone. I'll see what happens on the second cleaning.

Joanne G.
Jun 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$83
nice,timmly

Susan L.
Nov 2013
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$200
They arrived on time and did a great job cleaning the house. I have had other cleaning services and none of them cleaned with such detail. The ladies were very friendly and I would hire them again I was very happy with how clean my house was when they were done.

Christine F.
Jun 2013
N/A
Maid Service
Yes, I recommend this pro
$170
Arrived on time and did a fantastic job.

Aruna S.
Jan 2012
N/A
One Time Interior House Cleaning
Only positive thng is they arrived on time. Thequality of their service was poor. I would not hire them again.

DAN D.
Dec 2011
N/A
Maid Service
THE MAIDS WHERE VERY NICE, HOWEVER THEY WHERE WAY TO FAST AND DID NOT COMPLETE THE JOB , TOILETS WHERE DIRTY THEY DID NOT DUST , THEY ALSO DONT MOVE FURNITURE TO CLEAN BEHIND OR UNDER ANYTHING, THEY SPENT 1.5 HOURS TO DO A DEEP CLEAN IN A 3 BEDROOM HOUSE , ONLY SPENT 5 MIN. IN LIVING ROOM. OTHER THEN VACUM AND MAKE BEDS I AM NOT SURE WHAT WAS DONE. BEWARE

Linda M.
May 2009
2.0
Maid Service
I would not use this company again. they did a poor job, the floors were still dirty when they left. I had them do the upstairs floors twice. dusting was not done well. I had to clean after them after they left. waste cans were not emptied. showers not very clean. laundry room was not cleaned.

Thomas S.
Sep 2008
N/A
Maid Service
Yes, I recommend this pro
I am pleased with the service. Some areas were not as clean as they should have been. For instance, dusting door frames and wall molds was not a strength. The crew did clean everything, and not more, of what they have been asked.

Gerald W.
Jul 2008
5.0
Maid Service
Yes, I recommend this pro
On just 2 days notice, Castle Maid was able to send a team of 3 ladies to my house, and they did a superb job. Friendly & very efficient, even with all the obstacles left in their way. They got things clean that I didn't think would come clean anymore. I have used other companies in the past that don't even come close to the quality of the work these gals did. I used to say "cleaning companies just push the dirt around" Not Castle Maid!! My house looks great now. I am so happy with this service I will be using them on a regular basis. Thank you again. * * * * *

Kathy P.
Jun 2008
5.0
Maid Service
Yes, I recommend this pro
CastleMaid worked within my schedule to meet my needs and was timely in arriving. The house was cleaned to our satisfaction and we plan on using them again.

Tony N.
Mar 2008
5.0
Maid Service
Yes, I recommend this pro
They were very thorough and professional.

Sean H.
Sep 2007
4.0
Maid Service
Yes, I recommend this pro
Pretty good. They don't do the little touches that some of the other cleaners do, but they get all the basics, they are fast, and reliable which is important.

Ramakrishnan A.
Aug 2007
5.0
Maid Service
Yes, I recommend this pro
They were on time and did a great work without wasting any time.

Meg W.
Jul 2007
2.0
Maid Service
For the amount of money that was charged for the first time, I expected to come home to a much cleaner house. I'm not sure exactly what was done, but things were not put back in the correct places and for double the price, the cleaning was no better than the service I just fired because they were not cleaning thoroughly. I understood the 1st time was to be a "deep clean", but I couldn't tell the difference, Will not be having them again.

Karen M.
Feb 2007
4.0
Maid Service
Yes, I recommend this pro
The team was fast and friendly.
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Castle Maid Cleaning Services is currently rated 3.6 overall out of 5.

No, Castle Maid Cleaning Services does not offer free project estimates.

No, Castle Maid Cleaning Services does not offer eco-friendly accreditations.

No, Castle Maid Cleaning Services does not offer emergency services.

No, Castle Maid Cleaning Services does not offer warranties.