Castle Maid Cleaning Services

Two people cleaned then the home bi weekly. I cleaned after them

The disappointment comes from the fact that I sent a text and owner confirmed she was sending three employees for $85 per hour. Then calls the evening before the 6:30 am next morning appointment to tell me she was sending two. (Some could view this as a bait and switch tactic to make more money) Owner then proceeded to claim it is $85 per hour regardless of how many she sends. I told her that based on that logic, she could confirm in writing three and send one for the same price and the customer has to pay more because it will take longer to complete. Just realize a confirmed number of employees for the rate quoted does not mean a thing and will cost you more money. Ironically we had a quote for two people and a lower rate, so we did spend more because of this.

The workers were polite and timely. They finished in a decent amount of time that I was happy with. Missed a couple things here and there, but overall did a good job.

TOO BUSY SO DONT REACH OUT

Everyone was polite and we got great service.

Fantastic cleaning service

Quoted me one price try to charge me s higher one until disputed Also quality of cleaning below expectations

The crew was pleasant, efficient and very thorough.

Did a good job

Expensive for a person on a very limited budget.

It's very expensive! Cleaners were very good & concentrated on the work. However, the price/hour that was quoted to me prior to the first cleaning was not the same as when they actually left. Being on a very very tight budget, it would have been better for me if they had kept to the clock, even leaving something undone. I'll see what happens on the second cleaning.

nice,timmly

They arrived on time and did a great job cleaning the house. I have had other cleaning services and none of them cleaned with such detail. The ladies were very friendly and I would hire them again I was very happy with how clean my house was when they were done.

Arrived on time and did a fantastic job.

Only positive thng is they arrived on time. Thequality of their service was poor. I would not hire them again.

THE MAIDS WHERE VERY NICE, HOWEVER THEY WHERE WAY TO FAST AND DID NOT COMPLETE THE JOB , TOILETS WHERE DIRTY THEY DID NOT DUST , THEY ALSO DONT MOVE FURNITURE TO CLEAN BEHIND OR UNDER ANYTHING, THEY SPENT 1.5 HOURS TO DO A DEEP CLEAN IN A 3 BEDROOM HOUSE , ONLY SPENT 5 MIN. IN LIVING ROOM. OTHER THEN VACUM AND MAKE BEDS I AM NOT SURE WHAT WAS DONE. BEWARE

I would not use this company again. they did a poor job, the floors were still dirty when they left. I had them do the upstairs floors twice. dusting was not done well. I had to clean after them after they left. waste cans were not emptied. showers not very clean. laundry room was not cleaned.

I am pleased with the service. Some areas were not as clean as they should have been. For instance, dusting door frames and wall molds was not a strength. The crew did clean everything, and not more, of what they have been asked.

On just 2 days notice, Castle Maid was able to send a team of 3 ladies to my house, and they did a superb job. Friendly & very efficient, even with all the obstacles left in their way. They got things clean that I didn't think would come clean anymore. I have used other companies in the past that don't even come close to the quality of the work these gals did. I used to say "cleaning companies just push the dirt around" Not Castle Maid!! My house looks great now. I am so happy with this service I will be using them on a regular basis. Thank you again. * * * * *

CastleMaid worked within my schedule to meet my needs and was timely in arriving. The house was cleaned to our satisfaction and we plan on using them again.

They were very thorough and professional.

Pretty good. They don't do the little touches that some of the other cleaners do, but they get all the basics, they are fast, and reliable which is important.

They were on time and did a great work without wasting any time.

For the amount of money that was charged for the first time, I expected to come home to a much cleaner house. I'm not sure exactly what was done, but things were not put back in the correct places and for double the price, the cleaning was no better than the service I just fired because they were not cleaning thoroughly. I understood the 1st time was to be a "deep clean", but I couldn't tell the difference, Will not be having them again.

The team was fast and friendly.