Cathy's Cleaning Crew

Fast, thorough and generally great to work with.

I used their services last year and it was ok. But this year has been terrible. They were anxious to get their money since I had to pay them in full before anything was done. They did less than last year and said they would come back to do more - the never did. It is now 3 weeks past the date they were to take the lights down. They never called to let me know they weren't coming. They just don't show up. This has happened 3 tijmes. I have heard all the excuses, someone is sick, working long hours. I guess once they have your money they aren't eager to finsih the job.

They were really nice and quick. They got the job done when they said they would and there were no problems. Thanks

At this time, the project stands incomplete with a few windows not completed. I have called and I am told to expect them to be completed w/in the week. The pattern seems to be a matter of "over committing". It started with the pitch to have 4 professionals show up at my home to do a contruction clean up. I was clear the home had been under a complete remodel so it was very dirty. I had 2 people show up. One was there for windows only leaving one person to clean 2300 sq feet. The two people were nice, but I would not recommend them to others. What could have taken 6 hours w/ 4 people took 2 - 8 hr days it the job is not completed.

My cleaning professional was "professional" in every way. She asked what I wanted done in the two hours and proceeded to work. My bathrooms were sparkling, the entire house vacuumed and the kitchen floor scrubbed. It was amazing to me that she accomplished all of this in just two hours. In addition she was very pleasant and I look forward to having her come again.

They forgot to clean several windows on the side of the house. I had to point out several areas on windows they had already cleaned that were still marked, streaked or dirty. The two people were nice, but I would not recommend them to others.

Cathy's crew was on time and excellent. We look forward to having them back again.

They did a great job.

As fast as Cathy called to make the appt. She never called to see if I was satisfied. $750.00 later and they didn't wash the carpet or offer a rebate and they left early(didn't Finish) It has gone down from there. The third time I called Cathy I thought she was a bit rude at first. She said she would send over a new crew. This week but didn't say a word about a credit. 950 dollars in three weeks. I would take care of my clients. Thank you. Spoke with Cathy again she wanted to get the story one more time. She has a new crew to send out and said she was going to charge me 50.00 this week instead of the hundred.

Quick response, very professional in manner and in quality of work done

I had my windows done on 7/7/07. The windows turned out very streaky and not clear at all. I am very dissapointed in the results. I e-mailed the company 2 weeks ago and have gotten no response.

I hired them to help my sister clean her bed and breakfast after a funeral where family members stayed in all the rooms. Then two days later all rooms were rented.

On time, very friendly Did an excellent job. Even did additional items without asking.

They did not come on the scheduled day and called me the next day to let me know. We scheduled it for the next Sunday. I got home and Thomas and employee was there by himself, no car, no phone. His mom had dropped him off and left to go do another job. The pressure washer they were to use had broken the day before so he was cleaning my gutters by hand. He was done by 8:30pm and then sat outside my garage waiting for his mom. I was wanting to close up my house and go to bed but was concerned for this young man. So I let him use my cell phone to try to reach someone. I finally called Cathy and she was in Oregon, she contacted her friend Jill to come and get him. About 10pm the mom showed up, I called Jill to let her know Thomas had been picked up. As a mom I felt concerned for this young man, as a client I was put off by the lack of professionalism, as a professional myself I understand things don't always happen perfectly, so I was tolerant but I would not recommend them again because of this incident.

Nice Job but a bit pricey

None

they did a fine job, just took longer than expected

They were on time did the requested work and were very courteous

I have a large hairy dog and a cat, the house was a mess. The crew came in and cleaned EVERYTHING, and very thoroughly. They worked 5+ hours on the house, and then walked me through at the end. I could not believe the job they did, it was amazing.

They did a beautiful job of cleaning the inside of the house but they did not finish the job in the time frame that we were promised. They asked for the check before the job was complete. They said they would be back to finish the roof on Sunday or Monday but that did not happen. They did come to finish the roof on Tuesday but still have not cleaned the skylight in the entry. I am promised that it will be done with the next cleaning but it was disappointing to me that I paid for a complete job but it was not completed.

I had to request a 2nd cleaning to fix everything that was missed the first time, but the 2nd time was satisfactory.

Not good. After the third try of getting them to come out, (the first time, they never showed up and didn't call until the next day, the second time they called, but called back as the cleaning person called in sick), they were an hour late on a Monday night, so they didn't even get started until 7:30. The people were polite, but cleaning lady brought her husband, I guess just to watch as he did nothing, and I asked that a few things be picked (end tables, etc) up off the floor for carpet cleaning that was easy to move and it was not done, and that was the whole purpose of getting my rugs cleaned. What things they did pick could have been put back in its place, but was not done. And I don't like to complain about this. I would not recommend. Sorry, I hate to give bad reviews like this. I am a bit disappointed as I was going to hire them to come back once a month.

She called me within 5 minutes of submitting my request. Her crew was able to take care of our junk removal within 2 days. Harry and Thomas were very courteous and professional. I would use them again for sure!

They were excellent and we were there the whole time trying to ready for a party. They cleaned the inside of lamps that were on the ceiling and behind books on the bookshelves. We were busy getting ready for the party outside in the gardens and so they needed little or no supervision. I had to prod them to make sure they took a couple of breaks. Everything sparkled and I am so pleased with the service I will hire them again and recommend to anyone who asks for the name of a cleaning service. They were a little late because no one can find our house on the first try, but they called and I was able to direct them easily. Excellent Work!