overall it was a very reassuring and satisfying experience, we obtained quotes from 4 companies, Caudle tree returned our message within 24 hours, the owner, who is also the certified arborist showed up on time for the initial appointment, he was able to hear my ideas and he gave me a broad assessment from his expert view to better fulfill my ideas, he gave us a very competitive quote on the lower end of the 4 quotes and a time estimate on the longer end of the 4 quotes, he explained some of the technical issues and options and the differences between the quotes I have already gotten at that point, responding to my questions about the explanation and differences each sale representative from other tree companies offered, after the 4 quotes and reviews from Angie's list and others, we decided to call him for the business, there was a few weeks of waiting time, given that the company was well booked, however, it was worth the waiting, the crew of 4 showed up on time on the date of the appointment, the arborist stopped by at least between 4 times daily over period of 2 and half days to supervise, inspect the progress, ask us for feedbacks and ensuring that we were satisfied as the work progresses, we were suspicious about quotes that promised to accomplish the same job with a crew of 4 in just 1 day, we do believe that in order to do a good job, time is a factor and we didn't want to get somebody who rushes through and make the cuts in some standardized or patterned or formulated way mindlessly and we were glad that we got Caudle's tree, because their crew of 4 worked non stop averaging 20 hours plus to get the job done, from our perspective, a job well done, they also were able to leave some of the chips behind for the yard as we requested and they left the yard clean after their work, we paid the exact amount as estimated and to ensure our peace of mind, the arborist agreed to charge only for the time work, never more than the estimate, but if the work would have taken less, they would have made the adjustment to recognize the difference, they didn't take firewood size pieces which we didn't think of asking in the beginning, however, when we called after they have collected and job done, they were able to arrange to have a gentleman coming to pick all up before the day ended, our trees will be good for another 5 years or more, this experience was entirely opposite to the first work we contracted 5 years ago with another local company who is famous for their very low quote, we recommend without reservation this great local tree service and they will be the only one we will need to call for our next tree service. <br />