Cavalier Enterprises

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28 Years In Business

Company Details

  • Verified Licenses

Contact

P O Box 2217
Virginia Beach, VA 23450
http://www.cavalierenterprisesva.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Disaster Recovery Services -Recovery Service - Fire or Smoke Damage - Recovery Service - Water Removal
  • Flooring & Carpet -Carpet - Install
  • Wood Flooring - Install or Completely Replace
  • Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install -
  • Tile: Ceramic and Porcelain - Install
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.2
48 Verified Reviews
  • 5
    29
  • 4
    2
  • 3
    1
  • 2
    0
  • 1
    6
Showing 1-10 of 48 results
4.0 Mitchell and antonella D. Virginia Beach, VA
6/28/2023

Hard workers

5.0 Kc C. Norfolk, VA
12/3/2022

Prompt, knowledgeable, respectful

1.0 Mary T. Virginia Beach, VA
10/19/2022

I will not recommend this business to anyone. Please read all and I will try to explain. This was a very Devastating Nightmare experience! Mr. Don Saunders, Cavalier Enterprises, was called to evaluate my floor and mold damage, he requested copies of all insurance paperwork, and with that information; he quoted his price on the job. ** Before I explain, PLEASE review your invoice, before paying this contractor. Mr. Saunders tried to charge for EVERYTHING the insurance company allowed (Work not done). I found over $2,500.00 OVERBILLED. Mr. Saunders took those items off the invoice. He did make a derogatory remark about me dissecting line-by-line items on the invoice. ** Please Note: The insurance company told me that the paperwork is between the homeowner and the insurance company, NOT the Contractor. You do not have to give the contractor the paperwork. If I asked Mr. Saunders to do his quote without insurance information. I may have been told about all the damage in my crawlspace. Cavalier only fixed what the insurance company was paying for, and advised that I needed a new Moisture Barrier. He did NOT tell me there was major damage to wood beams and joists. I had 5 other companies come out after Cavalier finished their work. I was told the Cavaliers work was minimum at best. In my crawl space, Cavalier attached a foil bubble wrap on top of some of the old moisture barriers that needed to be replaced. The moisture barrier that they removed was thrown in another area under the house, instead of discarding it. I paid another company to remove the old moisture barrier and to re-quote the job. A good contractor would have removed all that old moisture barrier to do a true evaluation. I have wood damage that Cavalier never pointed out. Which caused problems in my house after Cavalier installed my new flooring. Mr. Saunders was told about the problems and he explained that he told us that we needed a moisture barrier and that not being done right away, caused the problems. Mr. Saunders defended himself by saying, he did exactly what the insurance company said needed to be done, and he is at no fault for the problems showing up now, 3 months after he completed the work. I called him 3 or 4 times and he never responded to my calls. Mr. Saunders is a smooth-talking Salesman and seems to only be interested in the insurance money and is happy to quote any upgrades you would like done. Since he is in the business, I suggested he tell people about a few things outside the scope of work, and his response was it is â not my job. It would have even been nice if recommended we were to call the insurance company about these unknown things. Cavalier only minimally repaired what the insurance company covered. I would not recommend Cavalier Enterprises to anyone.

5.0 Jonathan V. Virginia Beach, VA
10/5/2022

Don an his crew did an amazing job with drying and repairing the water damage throughout the house, the new walls, carpet and new floors all look amazing

0.50 David S. Chesapeake, VA
8/9/2021

Bunch of scumbags only after insurance money.

Response from Company:

Hello. Sorry, there is a misunderstanding and confusion about the opinion of this consumer. It is ok to disagree, but we are very professional and not? skumbags? as you say. Never did any work for this consumer, so they should have nothing to complain about our company. They are confused.

5.0 Michael L. Virginia Beach, VA
2/18/2021

Fast, efficient and professional. A pleasure to do business with.

5.0 Josiah P. Virginia Beach, VA
2/13/2021

Cavalier did a wonderful job replacing our laminate and retiling our bathroom! We hired them after we had a broken pipe and our slab had to be broken into, and our floor needed to be replaced because of it. They were punctual, respectful, cleaned up after themselves, and made me feel very comfortable having them in our house! Mark, Don, Hernando, Ryan, and the rest of the crew were all wonderful and made this process super streamlined and easy. I could not recommend them more for any kind of repair work!!

5.0 Janet H. Virginia Beach, VA
6/24/2020

I could not be happier with my new floors installed by Cavalier Enterprises. They made everything EASY. After nearly a year of speaking to numerous flooring contractors who never followed through on their quotes or promises, Cavalier was the FIRST to actually do as promised. I was impressed when the crew arrived on time, knowing that we were off to a good start. Oscar and his crew worked tirelessly, professionally, removing existing floors and carpet, and upgrading those spaces with the beautiful floors I had chosen. The work was well done, and the entire job completed in a single day! I am impressed with their work; my new living areas are beautiful. I had two small issues, called Don, and they were back out the next day making sure my job was completed flawlessly. I can not say enough good things. If you need restoration work or any home upgrades, call Cavalier Enterprises.

0.50 Matt K. Virginia Beach, VA
6/15/2020

Hired them to mitigate water damage and they left the job unfinished. They replaced the subfloors in the kitchen and laundry room. They removed the tile from the bathroom but did not replace the subfloor. When the crew left, we brought this to the general contractor's attention and he placated us with empty promises that they would take care of it. Weeks passed as we worked on a replacement estimate that included a kitchen Reno. They still had not addressed the bathroom subflooring. We asked them to take care of the bathroom before we moved forward with any other work. At that point, they give us another estimate claiming it was not included in the original contracted work. While we had no issue with the cost, what we had issues with is them leaving such a blatant issue in the first place.they should have been the ones to come to us and say that the bathroom floor needed to also be replaced. We would have paid the additional money at that time. But after months of delay, we had no confidence in the quality of their work. A company that could leave the job when there were obvious signs of damage in the bathroom obviously cares nothing about the quality of the work. When asked about this, they tried to claim they were waiting on the insurance.so that tells that they only care about the insurance money, not doing what is right to fix the damage.

Response from Company:

Well, there are always two sides to every story. This review is not true and unfair. We completed everything that we contracted to do in a very timely and professional manner. We have signed the acceptance certificate of completion that was signed by the customer. They are being difficult and making false accusations and we are not interested to do any further business with this customer. We are a professional company with over 34 year experience and we work very hard for 100% customer satisfaction. Most of our customers and reviews are excellent. If this customer continues with false accusations, we will pursue legal proceedings.

1.0 Ha K. Virginia Beach, VA
5/30/2020

We hired them to mitigate water damage which included replacing the subfloor in damaged areas. Their crew left our bathroom with obvious signs of water damage and rot to the subfloor after removing the tile. They never brought this up as an issue and we had to call them out on it to look at it. The contractor barely looked at it and just placated us with empty promises of we will take care of it. Weeks later after several more attempts to get them to address this, we finally got a response from them. An estimate to replace the bathroom subfloors. They claimed it was not included in the original estimate, which granted it was not when we reviewed it. However, our goal was a fixed floor - not just what insurance will or will not cover. This should never have passed their quality controls. They should have brought this to our attention, not us pressing them to fix this issue. Of course, after all that time had passed, we had no confidence in the quality of their work (I mean if they do not see any issue with this floor to bring it to our attention and provide an estimate to fix before we have to hound them to do so - regardless of insurance coverage). I DO NOT RECOMMEND THEM. They are only after your insurance money.

Photos

Cavalier Enterprises
24
MITIGATION, DEMOLITION, &
24
Remodeling Projects
3
Deck refinishing
3
Commercial store build ou
8
Exterior Decks constructed by Cavalier Enterprises
13
Work completed by Cavalier Enterprises

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