CenTex Termite & Pest LLC

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

7 Years In Business

Company Details

  • Verified Licenses

Contact

132 Western Drive
Waco, TX 76712

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 2:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Residential / Commercial
  • Pests
  • Rodents
  • Termites
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
16 Verified Reviews*
  • 5
    15
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 16 results
5.0 Sue L. Mount Calm, TX
2/11/2024

Honest and thorough.

5.0 Rebecca F. Moody, TX
2/9/2024

Great overall!! Will continue to use them!!!

5.0 Melissa R. Hewitt, TX
1/18/2024

I had a big snake under my house - and the plumber couldn't get anything done because of it. Tommy, from CenTer Termite and Pest came out and spent over half an hour searching for the snake. He crawled under the house, took pictures, and explored thoroughly. He was unable to find the snake - hopefully it crawled off - but was extremely thorough in his efforts. It was very reassuring to have someone like this come out.

5.0 Michael B. Waco, TX
1/11/2024

Very thorough, very ethical business with great customer service. Tommy came to my house for a bed bug inspection after we found a couple on our box spring after returning from a hotel. We had thrown out the box spring where they were nested and wanted to confirm they were gone. Tommy did a very thorough check, including looking through all the cracks of our bed and underneath with a light. He checked for bugs, eggs, and signs of them. He taught me a few signs to look out for, and after an extensive check with no signs of them remaining took a very honest and ethical stance. He advised me that I likely got rid of the very light infestation before it could spread and told me how I can look out for any further signs.

5.0 Kim B. Gatesville, TX
1/10/2024

Tom was professional, informative, addressed all my questions and concerns. He was very thorough in addressing my issue and will definitely use this service for any exterminator needs in the future.

0.50 Tonya T. Hewitt, TX
12/4/2023

I paid for pest control and ultimately had to go and buy rat poison and traps myself because the products he put out which where those cheap mouse traps did not do anything. So I could have basically saved my 600 dollars and just went to Walmart

Response from Company:

Hi Tonya, Thank you for sharing your feedback regarding the recent pest control service you received. We genuinely appreciate your detailed account of your experience. We'd like to address your concerns and shed light on the extensive steps our technician, Tommy, took during his visits to your property. Tommy diligently implemented a comprehensive strategy, which included multiple crucial measures to mitigate the pest issue: - Tommy meticulously filled in all weep holes using Xcluder, ensuring potential entry points were secured. - He strategically placed Xcluder in the AC vent line and at the front porch outlet opening to prevent rodent access. - Taking proactive measures, Xcluder was placed on the northeast side of the brick pocket, closing off potential entryways. - Critical entry points, such as behind the stove and the main entry point behind the dryer vent, were sealed both inside and out, using concrete and hardware cloth for reinforced protection. Additionally, Tommy installed multiple rodent bait stations around the exterior of your home and set traps to address the issue promptly. Subsequently, one alpha rat was successfully caught a week later, indicating progress in resolving the infestation. We also value open communication and responsiveness. Tommy consistently remained attentive and responsive to your inquiries via text, ensuring that your concerns were promptly addressed. It's important to note that we had scheduled follow-up appointments at no extra charge to further assess and address any persisting issues. Regrettably, both appointments were canceled by you. We're committed to your satisfaction and remain flexible to accommodate your schedule, even offering an earlier visit if necessary. We truly understand your disappointment despite the extensive measures taken. We strive to provide top-notch services at a fair value. It's worth noting that you had received comparative estimates from other companies for less services that were significantly higher, validating the comprehensive nature of the work performed by Tommy at a very fair rate. Your satisfaction is paramount to us, and we're more than willing to discuss this matter further and schedule another appointment at your earliest convenience. Please feel free to contact us directly at 254-709-4454 Thank you for your understanding, and we sincerely hope to regain your confidence in our services. Warm regards, Jason Brinkley Owner, Centex Termite, Pest and Insulation

5.0 Patricia S. Gatesville, TX
12/1/2023

They checked job to make sure animals could not get in the attic.

5.0 Christy M. Beverly Hills, TX
11/28/2023

He inspected the house for any areas of entry and sealed them up. Came back several times to check for evidence of critters getting in. No critters got in. He did a thorough job.

5.0 Daniel K. China Spring, TX
9/28/2023

Jason is great and took care of all our issues in a timely manner.

5.0 Roy W. Waco, TX
9/28/2023

Very nice, knew what he was doing, explain everything thoroughly

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.