CertaPro Painters of the West Valley

4.55 |25 Verified Ratings
Write a Review

CertaPro Painters of the West Valley

4.55 | 25 Verified Ratings
Write a Review

623-518-6467

P.O. Box 956
Litchfield Park, AZ 85340
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Profile
CertaPro Painters of the West Valley


Painting. Passion. Professionalism.

CertaPro Painters of the West Valley is dedicated to providing the highest quality interior and exterior painting workmanship. We offer the best possible service to our customers. At CertaPro, you'll never be surprised. You can be assured that we will always deliver superior service that is on time and on budget. We are a company with a culture of respect. Respect for our employees. Respect for the environment. And most important, respect for you, our customers. CertaPro Painters is North America's most referred painting contractor and I, Nathan Marmor, am the local owner of CertaPro Painters of Glendale. I started this business because I wanted to bring a level of customer service to the residential painting that is not commonly found. Based in Litchfield Park, we have performed thousands of painting projects with that focus in Avondale, Buckeye, Goodyear, Litchfield Park, and Glendale. We've painted for your neighbors and friends, and have probably painted a home on your block!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Glendale
  • Surprise
  • Goodyear
  • Sun City
  • Avondale
  • Peoria
  • Phoenix
  • Youngtown
  • Waddell
  • Litchfield Park
  • El Mirage
  • See All >

Services Offered

Painting
  • Exterior Home Paint or Stain

Areas of Expertise

  • Interior and Exterior Painting
  • Residential Painting Services
  • Commercial Painting Services

Product Brands Used

  • Dunn-Edwards Corporation
  • The Sherwin-Williams Company

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
9:00 AM to 12:00 PM
Sunday:
9:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Description: Two-year written warranty
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2007
Memberships & Affiliations
  • Better Business Bureau
State Licensing
Trade: CR-34 Painting & Wall Covering
License #: 238232
Expiration: 10-31-2019
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 10-31-2019
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I enjoy meeting new people in our community and being a part of the re-beautification of people's homes..

I love working in the West Valley because it is where we live and love..

We started in this industry in 2003.

We describe our business as Family owned and operated

 

Photos
CertaPro Painters of the West Valley


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
CertaPro Painters of the West Valley

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 25
  Page 1 of 3
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5.0   |  
Review by in Surprise, AZ
Project: Paint, Varnish or Stain Interior Surfaces
Great customer service! Our painter Fernando was on time every day and very professional. Highly recommend.
Response by CertaPro Painters of the West Valley: Thank you so much for taking the time to write such a nice review. Everyone here is trying to deliver an extraordinary experience that will exceed the expectations of our customers. We love what we do, and getting word that we are exactly what you were looking for makes us beyond excited. Please consider using us again soon. We are confident you will love everything about our service in the future as well! It will be our pleasure to serve you. At your service, CertaPro Painters of the West Valley
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1.0   |  
Review by in Goodyear, AZ
Project: Paint, Varnish or Stain Interior Surfaces
I hired this company to paint the inside of my home. I would never hire this company again and regret doing so for a first time. Here are the reasons I would not recommend or hire this company again. 1. The painters that painted my home did not use booties to cover up their shoes. They tracked dirt, rocks and whatever else was stuck to the bottom of their shoes into my brand new 30 day old home. 2. The painters did not know how to paint walls without getting paint on the ceilings. I had to provide the painters with touch up paint, for the ceilings, to cover up and fix their messy paint job. 3. The painters also dripped paint on my brand new carpet in various areas throughout my home. I had to go around and point these areas out to the painters for the paint to be cleaned up. 4. During this paint project, one of the painters, weighing about 260 pounds, decided he would use my brand new, less than 40 days old, washer and dryer as a ladder and stepping area to paint a wall. Purchased shortly after closing on our home, a lil more than 30 days prior, this pair of appliances cost in excess of $3000.00. Needless to say that the top of both the washer and dryer were caved in and substantially damaged due to this. The owner of this company, Nathan gave me 2 options when informed of this damage. 1 : He would repair the appliances but had no idea when this would be completed. This washer and dryer were so new that replacement parts were not yet available at the time. 2: Deduct the cost to repair the washer and dryer, which was estimated around $600.00, from the price of the paint project. Leaving me with 2 damaged appliances and the responsibility of repairing them on my own. All while he walked away from the problem free and clear. He also wanted full payment for the project to be made immediately, minus the repair cost, so that incase the repairs could not be made, he could walk away from this and leave me with the responsibility of repairing the appliances. No other options were presented or made so very clearly there was only one option that made sense, which was the 1st option. It is now about 3 months later and only 1 appliance has been repaired. I paid half of the invoice and the other half is on hold till my property is repaired. No compensation, discount or anything else is being offered for this huge inconvenience and hassle, this company has put me and my family thru. Nathan shows no remorse or signs of caring at all about the customer being satisfied and happy with his company. His response to his workers doing this is, and I quote: We are all human and make mistakes. I would never hire this company nor would I recommend them to anyone else. If you are okay with them destroying your property when they come to your home, then go ahead and hire them, I am not okay with it.
Response by CertaPro Painters of the West Valley: We are sorry to hear your thoughts and we do feel badly for the events. We have definitely tried to go above and beyond to make this as convenient as possible. One appliance has been repaired but I empathize on the timeline for the repairs as a whole. We wish we could speed up the process but we have been calling every 7-10 days to follow up with the repair company. We did offer the discount compensation in lieu of the repair since the damage was cosmetic. Some customers may have chosen not to repair. It was not intended to place the responsibility on you. In terms of the additional items mentioned, they were taken care of before we left the property. However, as I have mentioned, if there is anything that needs to be addressed, we absolutely will take care of it. We are all human and do make mistakes. How we handle those mistakes and learn from them, we hope sets us apart. We always just ask that you share the information to give us the opportunity to fix it. We do feel that fixing the appliances does address the mistake directly. As a small business, we do not have the luxury of giving additional discounts since we do price competitively from the start. I certainly appreciate your right to post a review as you see fit. It will be shared with the team with the goal to grow and learn from it. Thank you for your transparency.
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5.0   |  
Review by in Litchfield Park, AZ
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5.0   |  
Review by in Goodyear, AZ
They were as advertised.
Response by CertaPro Painters of the West Valley: Thank you for the great review (consumer name withheld per their request) We strive to do our best for our clients!
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5.0   |  
Review by in Goodyear, AZ
Nathan's professionalism and Jorge's attention to detail was above and beyond our expectations!! We are extremely happy with the finished product!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Goodyear, AZ
Project: Paint, Varnish or Stain Interior Surfaces
Fernando did an amazing job. He completed the project in just 3 days. I expected a couple of people to be working on the project. They just sent Fernando and he totally surprised me with how fast he was.
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4.5   |  
Review by in Avondale, AZ
Not the cheapest painters, but the job went very well. It toak more time than was originally estimated. Our house looks super.
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4.5   |  
Review by in Avondale, AZ
Project: Paint, Varnish or Stain Interior Surfaces
All workmen were courteous and were very careful with our furnishings. Final results were just what we wanted
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4.5   |  
Review by in Avondale, AZ
This company was great.
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5.0   |  
Review by in Litchfield Park, AZ
Project: Paint, Varnish or Stain Interior Surfaces
They did an outstanding job painting the house. They showed me various combinations of colors and were very professional. I would recommend them to anyone who needs painting. The are very dependable. Thanks Jim Leahy
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Showing 1-10 of 25
  Page 1 of 3

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  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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