
CertaPro Painters of the West Valley and Scottsdale, AZ
About us
CertaPro Painters of the West Valley, Paradise Valley and Scottsdale is dedicated to providing the highest quality interior and exterior painting workmanship. We offer the best possible service to our customers. At CertaPro, you'll never be surprised. You can be assured that we will always deliver superior service that is on time and on budget. We are a company with a culture of respect. Respect for our employees. Respect for the environment. And most important, respect for you, our customers. CertaPro Painters is North America's most referred painting contractor and we, Nathan and Jen Marmor, are the local owner of CertaPro Painters. We have performed thousands of painting projects in our 13 years of business. We've painted for your neighbors, friends, and have probably painted a home on your block!
Business highlights
Memberships & Affiliations
Better Business Bureau
Services we offer
Commercial Painting Services, Interior and Exterior Painting, Residential Painting Services
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 5% | ||
| 2% | ||
| 0% | ||
| 7% |
"Hello Pamela, we were disappointed to see your review. As you know, we have already reached out directly and provided next steps for a proposed solution. Our customers have trusted us for over 14 years. We keep that trust by keeping our word and standing behind our work. We look forward to working with you on a solution and can always be reached directly at 623-518-6467. Thank you, Pamela. Nathan and Jen Marmor, Owners of CertaPro Painters® of Paradise Valley and Scottsdale"
"Thank you so much for taking the time to write such a nice review. Everyone here is trying to deliver an extraordinary experience that will exceed the expectations of our customers. We love what we do, and getting word that we are exactly what you were looking for makes us beyond excited. Please consider using us again soon. We are confident you will love everything about our service in the future as well! It will be our pleasure to serve you. At your service, CertaPro Painters of the West Valley"
"We are sorry to hear your thoughts and we do feel badly for the events. We have definitely tried to go above and beyond to make this as convenient as possible. One appliance has been repaired but I empathize on the timeline for the repairs as a whole. We wish we could speed up the process but we have been calling every 7-10 days to follow up with the repair company. We did offer the discount compensation in lieu of the repair since the damage was cosmetic. Some customers may have chosen not to repair. It was not intended to place the responsibility on you. In terms of the additional items mentioned, they were taken care of before we left the property. However, as I have mentioned, if there is anything that needs to be addressed, we absolutely will take care of it. We are all human and do make mistakes. How we handle those mistakes and learn from them, we hope sets us apart. We always just ask that you share the information to give us the opportunity to fix it. We do feel that fixing the appliances does address the mistake directly. As a small business, we do not have the luxury of giving additional discounts since we do price competitively from the start. I certainly appreciate your right to post a review as you see fit. It will be shared with the team with the goal to grow and learn from it. Thank you for your transparency."
"Thank you for the great review (consumer name withheld per their request) We strive to do our best for our clients!"
Licensing
State Contractor License Requirements
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