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Certa Pro Painters of Waukesha County

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23 Years In Business

Company Details

  • Bilingual

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Contact

300 Travis Lane, Suite18
Waukesha, WI 53189
https://waukesha-county.certapro.com/

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: 9:00 AM - 12:00 PM
  • Sun: Closed
View All Details & Credentials

Service Details

    Areas of Expertise

    • Painting - Interior & Exterior
    • Concrete Floor Coatings
    • Full Carpentry repairs on exteriors
    • Drywall repairs, taping, and texturing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.1
    39 Verified Reviews
    • 5
      22
    • 4
      8
    • 3
      2
    • 2
      4
    • 1
      3
    Showing 1-10 of 39 results
    5.0 Jim P. New Berlin, WI
    1/25/2023

    They were very polite and attentive to all of my questions and comments. A very nice experience.

    5.0 Roy P. Mukwonago, WI
    4/14/2022

    Second time we went with there service . Fare price ,Quality work Now thinking of having them do garage floor.. I always will recommend Certa pro !

    5.0 Patricia W. Pewaukee, WI
    4/7/2022

    Very happy with the two workers who did the work. . Very professoonal and neat at the cleaning up job. Very pleased with the conplete project. Looks besutiful.

    0.50 Thomas R. Hartland, WI
    8/25/2021

    It was simple enough. In late May of 2021, sales rep Mike Vasser came to my house for an estimate. Mike seemed like a nice guy, the type of guy I wanted to do business with. On May 29, 2021, he proved a very professional but shocking quote of $1,108.00 to paint a hallway, a stairwell an one garage wall with extra charges for some minor drywall touchup. On June 2, I submitted a $300.00 deposit via their web site. For the next six weeks, I heard nothing from them. I was forced to contact them instead. The painting was eventually scheduled for Monday, July 19, over 6 weeks later. The painter arrived in a timely fashion on the 19th. While I was at work, the painter texted to report that he could not get the paint to stick to certain areas of the garage wall and that it was bubbling up. He consulted CertaPro production associate Erik Pfarrer. A short time later, I got a call from Erik. He explained that the root cause of the bubbling bubbling paint was a moister issue between the living room wall and the garage wall. He went on to explain that I would have to replace the drywall in the garage. I resigned myself to the need to have the drywall replaced. When I arrived at my house, I noticed that the pealing paint was still present on the garage wall and that there were paint splatters all over the front part of my concrete garage floor. Skeptical, I cut off some of the pealing paint and proceeded to use the leftover paint and my own painting technique to paint the pealing areas. To my astonishment, the paint stuck to the wall. I spent the next hour repainting the affected areas of the wall with the paint sticking to the wall in all instances. Then, I went inside. I spent the next 45 minutes cleaning paint spatters from hallway doors and trim. I called Mike and asked for a reduction in the final bill given these events. His stance was that technically, his painter painted everything he was contracted to paint. At that point, he washed his hands of the entire episode.

    1.5 Biller hotel l B. Milwaukee, WI
    4/4/2020

    When they re-did a damaged ceiling in one of the rooms there was so much dust that it was everywhere, inside all the stove parts, etc. When they did another room they did not even take off the outlet covers, or take down the light fixtures. They are cooperative in doing, just too bad the workmanship is not there.

    5.0 Linda B. New Berlin, WI
    3/4/2020

    Jose and his team were great! Their professionalism was wonderful throughout the process. They were responsible, respectful of my time and decisions and communicated well. I am very pleased with the paint job and with the overall experience!!

    5.0 Nancy S. Pewaukee, WI
    12/22/2017

    They showed up on time and finished the project early. One bedroom Condo completely painted in a day and a half.

    4.0 Michael S. New Berlin, WI
    11/25/2017

    Very professional painters, did a very good job

    4.0 Deborah R. Eagle, WI
    8/10/2016

    Because my husband told the sales rep that we were in a hurry to get our new home's rooms painted, he made some calls and found a two man crew that would be available soon. Dan & his son started our project the next Saturday and asked if it was okay to work on Sunday too. We said sure. But they did not finish by the end of Saturday. Dan had another project that started on Monday, so he took his son to that job and came back to our job on Monday. The job still wasn't finished Monday evening. So on Tuesday Dan brought both his sons to paint with him. They were anxious to get it done that day. Dan was a very experienced professional painter, but of course his sons were not quite at his skill level. All and all, we do love our paint job! I think the sales rep gave Dan the impression that our job would only take two days to finish. It of course did not.

    Response from Company:

    We're happy to hear that you love your paint job! Dan's crew does fantastic work! Your sales advisor was able to secure a crew and meet your time frame during peak season. That is a HUGE challenge in itself, but he made it happen. Chad is very good at communicating the customers' needs to the production manager. I think it is realistic to expect the amount of time needed to complete a project to increase as you add on additional work. As with your job, labor hours increased as the project grew beyond the original scope. Thank you for your business! We are pleased that you are happy with the quality you received and look forward to working with you on future painting projects!

    0.50 Waukesha, WI
    5/14/2016

    We hired CertrPro, they took our deposit and proceeded to never call and schedule the painting of our gazebo. So it's difficult to rate a no show that also took our money.

    Response from Company:

    Good Morning, [Consumer name withheld at their request] I'm sorry that you feel that you have not been serviced according to your expectations. We did receive your contract on 5/4, thank you. It was communicated that due to being peak season, your job would be slated for the end of May. Our production manager did get your email on 5/19 inquiring your start date, however, it hasn't even been 48 business hours since you sent it. You will be contacted. You have not been forgotten!

    Photos

    Certa Pro Painters of Waukesha County
    2
    Exterior Painting project
    19
    Polyurea Floors
    12
    Culture
    3
    Interior Work
    7
    Exterior Painting
    4
    Exterior Painting

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