CertaPro Painters of Washington, DC

I'll use them again. Sam took the time to listen. I had an unusual situation that was well managed. Photo shown is while work was in progress.

Elias and his crew did excellent work. They took my vision and quickly made it a reality!

After CertaPro painted my bathroom ceiling 3 times, we experienced surfactant leaching. Long story short, we had to undergo a bathroom remodel and asked our contractor about this. Since we still had the leftover paint, the contractor confirmed that exterior latex paint was used. To address the recurrent surfactant leaching, our contractor had to redo the drywall. When CertaPro was contacted about this, they did not offer a resolution after having to contact them multiple times. It took over 2 weeks to even receive a response. Additionally, you are able to see where primer bleeds through on the bedroom ceiling after exposed to moisture from us showering in the master bathroom. For an $8,500 job, this is unacceptable. It saddens me that CertaPro was not able to work with me and offer a small refund for these issues. I simply was asking for a partial refund in the approximate amount of $500 since I had to seek repair elsewhere.

The crew was professional, handled the detailed work well, rebuilding the window boxes, painting the windows, sills, and headers. Communication was easy (especially with the owner, Sam). They kept the sight clean and offered a competitive price. They had a quick turnaround and were flexible to work around our schedule and inclement weather. We have a home in the CH Historic District, and the colors were appropriate. It looks great! Thanks.

Kevin did a great job on our bathroom vanities.