Charlie's Appliance Service

4.52 | 18 Verified Ratings
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904-353-2033

6160 Round Lake Road South
Jacksonville, FL 32277
 
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Profile
Charlie's Appliance Service


Charlie's Appliance Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 44 years of experience serving Jacksonville and the surrounding areas. Call today and let us put our experience to work for you!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Jacksonville
  • Jacksonville Beach
  • Atlantic Beach
  • Neptune Beach
  • Saint Johns

Services Offered

Appliances
  • Appliance Repair

Areas of Expertise

  • Major Household Appliances
  • Refrigerators (except freezer on bottom, Samsung & LG) Ranges, Washers (except front loading, Samsung & LG))
  • Dryers and Freezers
  • I'm sorry but no dishwashers, disposals, microwaves, water heaters or compactors.

Product Brands Used

  • Admiral
  • Amana
  • Electrolux
  • Estate
  • Frigidaire
  • GE Monogram
  • Gibson
  • Jenn-Air
  • Kenmore
  • KitchenAid
  • Magic Chef
  • Maytag
  • Roper
  • Sears
  • Tappan
  • Whirlpool Corporation
  • See All >

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Warranty Description: 1 year on parts
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 1980
Insurance
Type: General Liability
Amount: $0
Expiration: 08-29-2019
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I got a job with GE and when I got laid off I started my own business in 1980..

We started in this industry in 1974.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Charlie's Appliance Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 18
  Page 1 of 2
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5.0   |  
Review by in Jacksonville, FL
Orginally called on a Wednesday was knowledgeable about the type of refrigerator I had him come out to repair. Charlie asked how old the unit was (14 years) and said the cost to repair would not be worth it. His customer service was excellent (he tried contacting me twice without success and tried for a third and final time with success.) He was going out of town and wanted to make sure he was able to take a look at the problem; otherwise it would have to wait until the following Monday. He stated the old unit would last for about 24 to 48 hours. Fortunately it lasted a little long as we did not get delivery of a new frig until that Saturday afternoon.
Response by Charlie's Appliance Service: Thank you for taking the time to write a review, Charlie
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5.0   |  
Review by in Jacksonville, FL
Response by Charlie's Appliance Service: Thank you for your review, Charlie
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5.0   |  
Review by in Jacksonville, FL
Charlie was knowledgeable and efficient in resolving the issue with our freezer door. I wouldn't hesitate to call him for any future repairs.
Response by Charlie's Appliance Service: Thank you for your review and comments. Charlie
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4.5   |  
Review by in Jacksonville, FL
Response by Charlie's Appliance Service: Thank you for your review. Charlie
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4.5   |  
Review by in Jacksonville, FL
Charlie did a great job replacing our ice maker, took less than half an hour. Maybe it's me, but I did not realize how expensive a replacement would be! But overall great job!
Response by Charlie's Appliance Service: Thank you for the review, Charlie
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5.0   |  
Review by in Jacksonville, FL
Charlie was great at coming when he said he would and did a great job with fixing our washer. His price was reasonable and the work was done quickly.
Response by Charlie's Appliance Service: Thank you for your review, I was glad to help, Charlie
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5.0   |  
Review by in Jacksonville, FL
Charlie was very nice, determined the issue and resolved it very quickly. Will recommend Charlie. good work.
Response by Charlie's Appliance Service: Thank you for your review, Charlie
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5.0   |  
Review by in Jacksonville, FL
Found the problem very quickly and had the required parts on hand. Perfect transaction, Will use this service for any needs in the future.
Response by Charlie's Appliance Service: Thank you for your review, Charlie
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5.0   |  
Review by in Jacksonville, FL
Charlie made my appointment on the day I called. He was prompt and knew what he was doing. He gave me helpful information on my next product purchase.
Response by Charlie's Appliance Service: Thank you for your review, Charlie
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0.5   |  07-18-2018
Review by Betty C. in Jacksonville, FL
Unreasonable rate, it cost me $250 for 20 minutes of work and replaced a part that cost $15. I would not recommend to anyone or will I call them again. Find and shop other Appliance Service company.
Response by Charlie's Appliance Service: Mrs. C, I don't think your review is fair to me. You called on Wednesday the 18th and said your refrigerator was not cooling. I told you I would be there between 1 and 5:00. I arrived at the time I said I would. I told you what the cost would be before repairing it. You were losing all your food, which was probably more than $250.00. I was prompt, professional, honest and reliable. I fixed your refrigerator in 20 minutes because of my 44 years experience. The part I used was not generic which you might find for $15.00 but I use OEM parts (original equipment manufacture) which I assure you cost more than that. I'm sorry you feel this way, Charlie
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What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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