Charter Electrical Experts, LLC

Fast prompt service

Arrived on time, put up four light fixtures. Affordable price. Would hire again.

Would give customer service zero if I could. Company did not have certain parts needed to finish my job. I had to contact them after a week for an update. Gave info to customer service about needing the part and then where to find it but info was never passed to technician. Found and purchased parts myself.

SERVICE TECH THOMAS FIXED PROBLEM IMMEDIATLY, PLUS ADVISED ME TO CALL TECO ABOUT ANOTHER PROBLEM I WAS HAVING. I CALLED TECO AND THEY CAME OUT THE SAME DAY AND REPLACED THE MAIN WIRE FROM THE POLE TO MY HOUSE WHICH TOOK CARE OF THE PROBLEM. THANK YOU, TOM,

Satisfied with the work, very Disappointed to see that there was an undisclosed credit card usage charge

Joe was awesome. Thank you for helping.

Well organized and efficient outfit.

they did a great job and did it quickly

Great guys. They didnâ t leave until everything was working perfectly. Thumbs up!

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Very prodessional

Friendly, worked quickly and efficiently at installing two GFI outlets

THANK TOY FOR THE JOB VERY HAPPY WITH THEM .

Super friendly and priced right.

The Charter Electric technician was prompt, courteous and competent. Did the ceiling fans (3) installation effectively. Good job.

Great and professional. Very knowledgeable and explained issues in an easy to understand manner

The technicians were very good. Very difficult to get a call back. Very very expensive.

Could not have been done better. Very professional, polite,etc., etc.. Joe did excellent work. I would definitely hire them again.

Joe was on time. Actually early called first. Showed ID and proof of insurance etc. Was funny and knew what he was doing. Did walk thru of problems with plugs etc. Was perfect when he left. Price was good. Will be using Charter Electric from now on and requesting Joe Thanks for fast good services. Sincerely David B.

Very knowledgeable about what we wanted and needed to be taking care of. Friendly , on time and most important: they returned our callð

Stay away from this contractor, he does not honer his contract, the work has not been completed and he wont answer his calls, payed a large potion up front and the work is not finished. UPDATED 7-20-2020 I hired them in Dec 2019, to do a whole house electrical remodel, I contracted with main electrician Rob, who told me it would take 3 weeks with him and a helper. Unfortunately it took twice as long since he work by himself 80 percent of the time. This backed up the other contractors and slowed everything down. However I was satisfied with his work and it passed inspection. This is where everything went downhill. Rob was let go from this company and called me and let me know. My drywall contractor needed to know how to handle the wiring and I tried for two weeks to contact someone from the company to advise. Scott the owner never returned any of my calls. I had already paid for 75 percent of the project and only got 40 percent of the work done. I called Home Advisor to file a complaint and finally got a call from Scott and he promised to complete the job. It is now July and my project is still not completed. My building permit expires in Sept and cannot get final inspection until the electrical work is done. There have been multiple no shows and broken promises and unacceptable excuses. Scott the owner is unprofessional, a liar and a con artist. Stay away from this company.

They came same day I called. Joe was very friendly and very knowledgeable.

Joe was very punctual and friendly. He got the job done swiftly and safely. I will definitely be using this company again.

The work was completed within 24 hours of the request because I had contacted another company who doubled their price once they arrived. They had indicated they could not give a proper quote without coming to my place. Surprise Surprise when he did arrive he had a standard charge sheet of costs. They said I had to pay an estimate fee even if I did not have the work done. I kicked the company out of my house. I then contacted Charter and they completed the job quickly because I was leaving for two weeks the next day. The service man was completely competent, knew what he was doing, offered advice on other projects I am considering and provided quotes. I would not hesitate to use Charter again for any other electrical work I need done and I will definitely be asking for the same service person