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About us
Chicago Gas Lines specializes in natural gas installation and repair for fireplaces, fire pits, grills, appliances, pool heaters, generators & gas lights. We have 15+ years experience in the fireplace repair industry.
Business highlights
Se habla espanol
12 years of experience
Memberships & Affiliations
MEMBER OF ILCA
Services we offer
Fire Pit Installation, Gas Lines for Gas Grills, Generator Installation, Pool Heaters
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9104 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 7% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 104 reviews
Thomas F.
Apr 2022
Gas Piping
Quick, friendly, efficient, and affordable
Jonathan K.
Sep 2021
Pre-Fabricated Fireplace Unit (Gas) Repair
Very good
Benjamin V.
May 2021
Gas Piping
Great experience, super quick install!
Steven D.
Feb 2021
Gas, Pellet, or Wood Stove Service
CGL went above and beyond when taking care of me and my fireplace. I had a great experience with them; however, there were some communication issues initially, but they more than made up for that by the outstanding service. I went with CGL because of the price, and they do not charge for a return visit. The first time they came out, they did not have the part needed to fix my fireplace and said they had to come back. Before he left, he took some time to check out my other fireplace since he was here. They did not try to sell me anything and explained everything to where I could understand it. When they came back out with the part, the service technician was great. He was polite and explained what he was doing and some tips to keep my fireplaces in great shape. When he finished, he cleaned up after himself. I mentioned that I was planning on installing a remote for both of my fireplaces. He told me precisely what remote to get and how to install it when it arrived. He told me to call if I had issues installing it on either fireplace, and they would guide me through it. Now talk about going above and beyond. I will use Chicago Gas Lines anytime I need anything for my fireplaces.
Tara S.
Jul 2020
Gas BBQ Service
Quick grill hook up and shared great tips for grill maintenance.
Alex R.
Jul 2020
Gas Piping
No hassle. Fine service.
Frantz P.
Jun 2020
Gas BBQ Service
Installed a natural gas line for outdoor grill. Prompt, courteous and competent. Great fast service!
Jose M.
Apr 2020
Gas Piping
They came did their thing and left in 45 minutes
Adam W.
Apr 2020
Gas Piping
Great experience all around. They were very informative, knowledgeable, thorough, prompt and efficient. I would highly recommend and would certainly use again for future needs.
Joe G.
Jan 2020
Pre-Fabricated Fireplace Unit (Gas) Installation
Hillary K.
Oct 2019
Pre-Fabricated Fireplace Unit (Gas) Installation
They were reasonably priced and professional. There was a manufacturing defect in the back panel of the fireplace, so the company cane back out and quickly fixed it for me. Thanks!
Paul A.
May 2019
Gas Piping
I've used them for other projects and they are not the cheapest but they are all the other things you want. Prompt, courteous, professional, fast and when dealing with gas, safe.
Steve L.
Apr 2019
Gas Piping
Lori E.
Apr 2019
Gas, Pellet, or Wood Stove Service
Ann S.
Mar 2019
Gas, Pellet, or Wood Stove Service
Very courteous and professional. Also fixed another problem with our ventless gas heater in the garage. Would use them again.
David M.
Feb 2019
Gas, Pellet, or Wood Stove Service
They were extremely professional and provided superb customer service. Although they worked on a very snowy and cold day, they recognized an issue with our chimney and proactively went on our roof to fix it. The fireplace was exactly what we wanted and it cost $6,000 less than what we were quoted by the Elmhurst fireplace company.
Donna K.
Oct 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
Kevin was very thorough, clean, and helpful.He explained how my gas fireplace and my remote worked, cleaned it well including screen and glass. Would definitely use him again and recommend him to anyone who needs help with gas fireplace.
Scott D.
Sep 2018
Gas Piping
They went above and beyond for us, not only doing what we'd asked but also fixing another problem they'd found left by a previous contractor. Highly recommend them.
Cooper F.
Aug 2018
Gas Piping
We had a gas line extended into our garage for a ventless heater. The guys were polite/professional. Service was completed for the amount of the quote they gave us and they did what they said they were going to do. Small complaint was that not everything was put back into place on our back patio, and there was a bulb broken on our outdoor lights. Overall, we were pleased and would recommend this contractor.
Some G.
May 2018
Gas Piping
Installed gas line for outdoor grill Estimate: Came out reasonably fast, and was helpful recognizing some options I hadn't considered (e.g. making line compatible for future fire pit feed) Install: Ryan was very polite, considerate, and helpful. He noticed an issue with the estimate, then explained and consulted with me to correct it. He discovered some other areas of my existing gas line that were loose and fixed it. He also provided some insight for making decisions on other gas elements in my house that may come up in the future. The approach was definitely more"assist" than "sell", and I appreciated that. Overall, I would use/recommend again.
Rakesh N.
Apr 2018
Gas BBQ Service
I've hired a number of companies using HomeAdvisor for various projects around my home. I can say with 100% confidence that CGL stands above the rest. They communicated promptly, showed up on time, walked me through everything they were doing, and offered several good tips and advice on to troubleshoot issues that could potentially arise. I felt like I hired someone to not only do the job but teach me as well. I can't say enough good things about my experience.
Anand S.
Apr 2018
Gas Piping
Jeff T.
Feb 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
Very responsive and prompt. Shared helpful information about burner maintenance, quality and reliability. Excellent service. Highly recommend.
Jennifer S.
Jan 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
Great knowledge base and Iâm enjoying my fireplace!
Zack O.
Jan 2018
Gas Piping
Great experience, had a minor gas leak on my fireplace valve, they came out the next day and swapped it in 20 minutes, checked all the connections with a gas detector also. Defiently will use again
Licensing
State Contractor License Requirements
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FAQ
Chicago Gas Lines, Inc. is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Chicago Gas Lines, Inc. accepts the following forms of payment: CreditCard
Yes, Chicago Gas Lines, Inc. offers free project estimates.
No, Chicago Gas Lines, Inc. does not offer eco-friendly accreditations.
No, Chicago Gas Lines, Inc. does not offer emergency services.
Yes, Chicago Gas Lines, Inc. offers warranties.