HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

23 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Fireplace and Wood Stove
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.7
    152 Verified Reviews
    • 5
      130
    • 4
      15
    • 3
      2
    • 2
      0
    • 1
      5

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 152 results
    0.50 Vic L. Greenbrier, TN
    5/31/2023

    I had a fireplace insert that did not work. The technician that checked it out said it needed to be replaced, so I agreed to buy a new one. I asked if I could get the initial inspection fee of $259 dropped if I ordered a new one. He called the office and confirmed that they would. A second technician came out to install the new insert. He wanted me to pay the bill but the $259 was still on there. He called back to the company and told them that I was told that the $259 was dropped and I paid the balance. A couple of weeks ago I received a bill for $259. I called and explained the issue to someone and they promised that someone would call me back. I never heard anything so I assumed that everything was okay. I received a bill via email again this morning. I wrote back explaining my problem. I got a return email with no explanation and they attached the same bill again. Am I to assume that they are not honoring their promise?

    Response from Company:

    .

    5.0 Gayle K. Franklin, TN
    9/22/2022

    Excellent company. Really satisfied.

    5.0 John G. Woodbury, TN
    8/13/2022

    Eli Thomas did a fantastic job in getting our gas fireplace going again. He answered all of our questions and was very professional in his work and did not run up the price from what we were quoted. I would highly recommend them.

    5.0 Janet W. Greenbrier, TN
    7/22/2022

    Highly recommend!

    5.0 Eddy K. Mt Juliet, TN
    6/25/2022

    The two techs were fantastic

    5.0 Brandon G. Madison, TN
    2/14/2022

    Jacob arrived on time and did a nice, thorough job cleaning and inspecting my fireplace and chimney pipe from the floor of my living room up to the roof. He also did a great job explaining his findings and advising me on additional measures that could be taken to make my fireplace and chimney pipe safer.

    5.0 Mark N. Old Hickory, TN
    10/27/2021

    Chris was courteous and professional. He explained the work done and preventative maintenance for the dryer vent going forward.

    5.0 Beverly F. Franklin, TN
    9/30/2021

    My technician was knowledgeable, professional and did a very thorough job. He checked my gas fireplace and made certain all was working properly. I was extretpleased and found price to be so reasonable. This company is first class!

    5.0 Katey R. Brentwood, TN
    9/20/2021

    GREAT!

    5.0 Karen H. Hendersonville, TN
    9/15/2021

    Arrived on time & got right to work to do a thorough inspection & cleaning . For a very reasonable price.

    Photos

    Chim-Chimney

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.