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Chimney Cricket, Inc.
Traditional Stucco Repair or Partially Replace, Brick or Stone Siding: Repair or Partially Replace, Synthetic Stucco Repair or Partial Replacement,
About us
Chimney Cricket is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business. Please give us a call today!
Business highlights
36 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5276 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 58% | ||
| 18% | ||
| 3% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 276 reviews
Jodi L.
Jul 2022
Traditional Stucco Repair or Partially Replace
.
Darlene P.
Jun 2022
Traditional Stucco Repair or Partially Replace
show up on time , was very informed explain in detail what needed to be done to complete the job . job is still in the planning .
Richard F.
Mar 2020
Synthetic Stucco Repair or Partial Replacement
Robert M.
Jun 2019
Traditional Stucco Repair or Partially Replace
Their original subcontractor was incompetent. the bottom edge of the stucco was botched. Stucco texture was grossly mismatched over sprayed everywhere including porch furniture and plants. I discussed this with the company and they agreed the level of quality was horrendous. A couple of different people came out and did a fairly god job of cleaning the place up but did not address the tapered bottom edge which looked ridiculous. I discussed this again with Chimney Cricket. Further attempts were made to correct the existing problems. Additional stucco was added to the botched edge which resulted in the bottom edge ending up 6 inches lower in the as where the repairs were done. Since my house is on piers, the mismatched bottom edges are noticeable and ridiculous. I have not heard back from the company. This cost me $2700 and I still need to have the repair fixed. I will filing a complaint to the Florida licensing board.
Response from Chimney Cricket, Inc.
"Robert, We have tried multiple times to get you to return a call, I have personally drove to your home trying to reach you. Your just not responding....i find it very difficult to resolve issues without communication. I also reviewed the job and have before and after photos of the project. If you would kindly return a call so we can address your concerns we would really appreciate it. Sincerely, Jon"
Jackie H.
Apr 2019
Brick or Stone Fireplace Gas Repair
Don showed up on time for the estimate. Returned 2 days later and his worker went up on the roof to check out the chimney. Chimney check out fine but found a possible roofing issue and repaired it free of charge.
Heather K.
Jan 2019
Brick or Stone Fireplace Gas Repair
First, I appreciated the person who booked my repair appointment asking me if my fireplace had a remote to see if I might need to replace the batteries. It sounds silly but imagine paying a service fee to discover you just needed a few AAs. Second, the repairman narrowed the problem down to two possibilities. He did the cheapest, quickest fix first and said if he needed to come back again there wouldn t be another service fee. The initial repair did the trick, so I m very happy he tried that first instead of jumping straight to the more expensive repair. Would definitely call again in the future.
Response from Chimney Cricket, Inc.
"We thank you very much for your kind words, we also appreciate you allowing us to service you. We treat our customers with the mind set in mind of how we would want to be treated or our families and proceed accordingly. It's not always appreciated but, we're very happy you did appreciate the service. Thank you very much!"
Allison A.
Jan 2019
Brick or Stone Fireplace Repair Service
Chimney Cricket went above and beyond to make sure the job was completed before the cold weather set in. They were accommodating to our schedules and fantastic around our very large dog. We could not have asked for a better company!
Response from Chimney Cricket, Inc.
"We thank you very much for allowing us to service you. Wonderful customers like yourself makes our work very rewarding. Thank you!"
Cindy P.
Nov 2018
Traditional Stucco Repair or Partially Replace
They are very professional and courteous. The owner was out the same day to estimate the cost and had a proposal emailed to me the same day! Work is still in progress due to a permit but everything has so far gone as scheduled. It ended up taking over 5 months to complete this job which was way too long.
Bob A.
Nov 2018
Traditional Stucco Repair or Partially Replace
Makes it easy
Bob A.
Nov 2018
Traditional Stucco Repair or Partially Replace
Great job
Bob R.
Sep 2018
Brick or Stone Fireplace Gas Repair
Anthony was extremely professional and helpful. Porch turned out great and would hire them against
Ernie G.
May 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
Time and effort was more expensive than expected.
Laura R.
Apr 2018
Brick or Stone Fireplace Repair Service
Excellent customer service! Great work!!
Jon A.
Mar 2018
They confirmed the appointment and arrived at the scheduled time.
Dan S.
Feb 2018
Brick or Stone Fireplace Gas Repair
Excellent
Tom M.
Feb 2018
Brick or Stone Fireplace Gas Repair
Did work well and honestly
Response from Chimney Cricket, Inc.
"Thank you for allowing us to service you."
Georgia N.
Jan 2018
Very good
Response from Chimney Cricket, Inc.
"We appreciate you allowing our company to service you, we thank you very much !"
Paula A.
Jan 2018
Professional, courteous, on time and answered all my questions!!!
Wayne G.
Jan 2018
The tech polite and answered all my questions.
Pat M.
Dec 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
Very prompt and courteous.
Response from Chimney Cricket, Inc.
"We appreciate you allowing our company to service you, we thank you very much !"
Richard D.
Dec 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
Mike, the serviceman, was professional, courteous, and punctual. I had no problem with him. My issue was that the actual work only took about 15 to 20 minutes and I was charged $180. Nothing had to be repaired or replaced. I though $180 was very high for 15 to 20 minutes of cleaning only.
Linda C.
Nov 2017
They did an excellent job of cleaning the fireplace and chimney. The man who did the stucco work was not that great and I need to repair it again.
Gregory J.
Oct 2017
Outstanding and thorough service.
Joe H.
Oct 2017
Responded quickly, and quoted a very competitive price
Tony L.
Oct 2017
On time, professional, courteous, efficient. 6-stars!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Chimney Cricket, Inc. is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: 8:00 AM - 12:00 PM
Chimney Cricket, Inc. accepts the following forms of payment: CreditCard
Yes, Chimney Cricket, Inc. offers free project estimates.
No, Chimney Cricket, Inc. does not offer eco-friendly accreditations.
No, Chimney Cricket, Inc. does not offer emergency services.
No, Chimney Cricket, Inc. does not offer warranties.