Choice 1 Contractors, LLC

Make Choice 1 Contractors Your Last Choice We hired Choice 1 Contractors to remodel an 11x9 kitchen. We had completed the demo ourselves, so the Choice 1 team was supposed to add a new beam, redo our sub floor, place our new cabinets, add a venting range hood, and move electrical lines to move some outlets and switches and add some new lights. They promised it would be done quickly and we would love the results. Three months, numerous arguments, multiple crews and sub-contractors, and unimaginable stress later, and the project was never completed. We ended up firing them due to their inability to complete the project. Additionally, we were never satisfied with Choice 1 level of commitment, quality, or professionalism. Top Reasons Not to Hire Choice 1 Contractors 1. Lack of skilled workers and quality work 2. Lack of communication 3. Lack of professionalism 4. No commitment to timeline 5. Lack of incorporating client in decision-making 6. Lack of concern for basic safety measures 7. Lack of concern for clients personal property 8. Intentional misleading of clients 9. Prioritization of personal projects over client needs Like most people, we chose Choice 1 based on a combination of their price, internet reviews, and promises. Shannon and JJ seemed like genuinely nice people who were excited to help us create our dream kitchen. To say we were misled is an understatement. We experienced several instances of very poor work during our remodel, including breaking our personal property, an unlevel subfloor, uneven cuts in the flooring, terrible drywall installation, a crooked post, and the use of an unlicensed electrician. They even left live electrical wires hanging from my ceiling without turning off the electricity. There also was no communication from Choice 1, either to us, or to their crews. Choice 1st communication is so poor that most of the time, we had no idea what was going on with our remodel and it took us days to find out. Most times when we had questions for Shannon, we had to call or text him two-three times over the span of two days before he would call us back. Once, his lack of response was so delayed that after four business days of not hearing back from him, we had to threaten to fire him if he didn’t call us back by the end of the day. Shannon also got into heated arguments with my husband, in which he yelled and cussed, and one of these almost physical when he rushed my husband like he was going to hit him but then stopped at the last minute. Here's how our project went: (1) There would be about 1-2 days or work. (2) Work would mysteriously stop for a week, with no notice or other communication from Choice 1. (2) We would call Shannon and ask what's going on. (4) There would be about 1-2 days of work. Then repeat Step 1. We found out later the reason for the delays was pulling crews off our project to build their new showroom. I have never worked with such unprofessional, unskille

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