Stronghouse

These guys came out and absolutely crushed it. My roof was a mess - shingles curling and everything looking pretty rough. Jake H. came by for the estimate, and even though it was late and dark (so we skipped walking the roof), he was straight with me from the start. No BS, no pressure tactics - just honest talk about what needed to be done and a fair quote. During the job, they did find some bad roof sheeting under the shingles. Anyone with basic common sense knows you can't see that stuff until you get down to the wood - it's just part of the deal. Yeah, I had to pay extra for the wood replacement, but it needed to be done right. The end result? My house looks AMAZING! These guys knocked it out of the park. The new roof completely transformed my home's appearance, and their work quality was top-notch. Couldn't be happier with the outcome. But here's where they really showed their true colors - I had an issue with some shingles having granule problems. I tried dealing with Owens Corning myself but got nowhere and they denied my claim. Called Jason (one of the owners) and man, what a difference! He straight up told me I should've called him from the start since they handle all warranty issues for their customers. This guy took over completely, got the warranty claim approved the right way, and replaced my whole roof! The kicker? They didn't even charge for the extra labor that wasn't covered by the warranty. They just handled it because that's how they do business - standing behind their work 100%. I've never seen a company go this far above and beyond. Their attention to detail and business ethics are absolutely top-tier. If you need roofing work done by straight shooters who do quality work and actually stand behind it, these are your people.

Shingles not nailed down, ice guard not installed, no permit pulled, falsifying Owens Corning warranty claim, vents not hooked back up. The list goes on and on. Staff treating home owners horrible. They may be good at windows but not roofing. This has been a nightmare and Jason [Provider Name Removed] take no responsibility. Check your BBB and attorney general office complaints.

I would love to show the pictures of what theyâ ve done so you see what you get. For the money they charge, it comes with a 10 year warranty on labor and 50 years on products. But when itâ s installed poorly, why would you want it? The warranty means nothing when the quality is garbage along with the repeated attempts to repair them In less than the two months after installation, the roof now leaks. If you used them, check your attic during a rain storm. Hopefully yours was installed better than mine.

Great experience with them. The clean up was excellent. Not a nail or trash was left behind.

They were the most professional company I contacted

No comments.

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on time ,clean up after job was completed.

Sweet

From the Salesman, to the measuringman, to the office staff, and to the installers everyone was fantastic! Kind and courteous all the time. The installers were great and went above and beyond to assist me with answers and final installation of my windows. Great job guys!!!

I signed up for an estimate at the local fair. The salesman that came to give the quote was polite, friendly and very informative. The inspectors and installers did a fantastic job. They even worked around my crazy schedule. Now I will never have to spend a dime on my windows ever again with Castle's Amazing warranty

Brian are installer did an excellent job for castle windows

When I made a request for information, I did not know that meant Castle would be calling me several times a day every day until I agreed to have them come and quote is. I felt a little pressured into the Windows. I believe the Windows are good quality and haven't had any issues as of yet. The men that installed were nice but did not clean up the best. Overall, I would say there is room for improvement.