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About us
BioGuard Cleaning Systems was established to help Miami-Dade Homeowners maintain their roofs and outdoor surfaces, and save them money at the same time. The proprietary cleaning system is safe for almost any outdoor surface and protects homes from potentially harmful mold, mildew and other living organisms. Also, keeping a well-maintained property extends the life of the roof, increases curb appeal and value.
Business highlights
Se habla espanol
20 years of experience
Services we offer
Decks, Driveway Cleanings, Patio & Patio Furniture, Residential & Commerical Roof Cleanings, Siding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7141 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 4% | ||
| 1% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 141 reviews
Brenda A.
Aug 2018
Amazing. Actively recommending them to anyone who asks!
Response from BioGuard Cleaning Systems
"We are so happy to hear you are satisfied with the work of us here at City Roofing! Thank you for taking the time to rate & review us!"
Lilliam R.
Jul 2018
I needed my roof repaired due to loss of shingle from the impact of hurricane Irma. The company asked for a $50.00 fee to inspect and quote the job which came as a surprise, however, they took this amount out of the final payment for the job. I am very happy with the end result and the performance of the work team headed by Inmer. I rated 3.5 for the customer service because they scheduled the job for the Saturday before Easter Sunday and although I brought up my concern that this was a holiday weekend, they assured me the workers had it in their schedule. Around midday that day, and seeing that no one had showed up, I called the office to ask what was happening. I had to leave a message as the office was closed. This was not a good sign...they got back to me later that day to apologize for the mixup. I did bring up the fact that I had cancelled my plans for the weekend as they had confirmed the job would get done. The repairs got finally done the following week.
Response from BioGuard Cleaning Systems
"We are happy to hear you are happy with the end result and we apologize for the inconvenience. Once again, thank you for taking the time to rate and review us!"
Lisa L.
Jul 2018
My project was not big, but the repairs were necessary. City Roofing took the time to check out my roof flashing, give me a quote & get me on their calendar quickly. Employees were knowledgeable and friendly. They got the work done cleanly and with professionalism. I highly recommend City Roofing -you get what you pay for!
Response from BioGuard Cleaning Systems
"We are so glad to have satisfied your roofing needs, thank you for taking the time to review us!"
Juan C.
Jul 2018
Very courteous customer service. Company was right on time every time!
Response from BioGuard Cleaning Systems
"Thank you so much for your review!"
Robert H.
Jun 2018
I was a little concerned at first when they asked for a $50 fee to inspect and quote the repair cost. However, I was very impressed with the man they sent to do the Inspection. I went up on the roof with him and we discussed every aspect of the repair. He covered every item actually needed and he did not suggest anything else. When I approved the work they were on time, very efficient and kept the job site clean at all times. After completion of the work and after the next hard rain I found a small leak which I reported and the team was on-site the very next day where they successfully made the repair to my full satisfaction. I highly recommend City Roofing... their pricing is very competitive, the quality of their work and the materials they used was excellent, they were always on-time, they worked efficiently and they fully cleaned up after themselves. HIGHLY RECOMMENDED... 5 STAR!!
Response from BioGuard Cleaning Systems
"We are so happy you are satisfied! Thank you oh so much for taking time to review us here at City Roofing!!"
Rudolph Z.
May 2018
They have a customer relations officer that is texting, calling, and emailing you about the pricing for additional work and the status of the new roof. Photographic documentation is provided to show the progress of the work and any difficulties they maybe having. Excellent service in handling the sub contractors as well.
Response from BioGuard Cleaning Systems
"We are so happy to hear you're 100% satisfied with our service! A huge thank you from the City Roofing Family!"
Aureo A.
Apr 2018
Since all of my transactions took place with Candy and Natasha, I give them all the credit for a job well done. City Roofing did a great job and both my wife and I are very pleased with the results. However, I'm still waiting for a South Florida downpour to put the roof to the test. Other than that, I highly recommend City Roofing because of its attention to detail.
Response from BioGuard Cleaning Systems
"We are so delighted that you are so happy with us and the job done. It means a lot. Thank you so much for taking time to review us here at City Roofing!"
Rene M.
Apr 2018
Working with everyone at City Roofing was a delight. From the office personnel to the roofing guys themselves total pros at every junction. All the work was done and we were kept abreast of any unforseen repairs and the cost. Such pros. They were a fantastic company to work with. 5 Stars for sure!!!
Response from BioGuard Cleaning Systems
"Wow! We are so pleased to hear you were more than just satisfied with our work but with us as well! Thank you oh so much for choosing City Roofing for your roofing needs!"
Jose M.
Apr 2018
Great company to work with. From the office girls to the workers who did the estimate and actual repair. I definetely recommend this company.
Response from BioGuard Cleaning Systems
"Thank you Jose, we loved working with you as well! We appreciate rating & review! Thank you oh so much for choosing us here at City Roofing!"
James B.
Apr 2018
Quick response. They were able to find tile to match our roof even though it is a discontinued style.
Response from BioGuard Cleaning Systems
"We are very happy to hear you are pleased with us James, thank you for taking the time to rate and review us here at City Roofing!"
Howard S.
Apr 2018
I hired them twice, once to replace damage caused by an exterminator and the second time after Hurricane Irma for a roof inspection and repair. They are wonderful to deal with. The office follows up and the craftsmen arrive when promised. I have recommended them to two of my friends.
Response from BioGuard Cleaning Systems
"Wow! We are so delighted that you are so happy with us and the job done, it means a lot. Thank you so much for taking time to rate and review us!!"
Dee V.
Feb 2018
Very poorly done job. Company not recommended. We were sealing a flat roof, not replacing it.
Patricia L.
Jan 2018
Roofer came out to provide an estimate very promptly, professional in explaining work needed to roof post hurricane, took photos of individual roofing damaged tiles and replaced and ones.
Response from BioGuard Cleaning Systems
"We appreciate your review and are very happy to see you're satisfied with our work! Thank you for choosing City Roofing!"
Joe M.
Dec 2017
Very courteous and professional, completed in a timely and clean manner, very happy with the work performed.
Response from BioGuard Cleaning Systems
"We are very pleased to hear you are happy with us! Thank you for taking the time to rate and review us!"
Tatiana C.
Sep 2017
Very responsive and professional.
Response from BioGuard Cleaning Systems
"Thank you for rating & review!"
Ramon V.
Aug 2017
Response from BioGuard Cleaning Systems
"Thank you for your rating!"
Denise G.
Jul 2017
Great company with excellent customer service. Pricing was on the high side. Work was completed in a timely and clean manner. First company to actually stop my roof leak in 12 yrs I would highly recommend City Roofing - Jackie is the best and so is the staff
Response from BioGuard Cleaning Systems
"Aww thank you so much Denise, we appreciate your review and we are very glad you are happy with us! Thank you again for choosing City Roofing!"
Philippe L.
Jun 2017
Very professional courteous and extremely responsive especially for a Sunday.
Response from BioGuard Cleaning Systems
"It was great working with you! Thank you for the rate and review!"
Thomas M.
May 2017
outstanding company-professional in all aspects
Response from BioGuard Cleaning Systems
"Thank you for taking the time to rate and review us!"
Robert M.
Apr 2017
Professional, courteous and thorough. Work was done quickly but with attention to detail and as promised in the initial evaluation. Probably not the cheapest roofers, but for a roofing job, quality and dependability matter. City Roofing delivers on both counts.
Response from BioGuard Cleaning Systems
"Wow! We are so delighted that you are so happy with us and the job done. It means a lot. Thank you oh so much for taking time to rate and review us here at City Roofing!"
William H.
Mar 2017
Response from BioGuard Cleaning Systems
"Thank you for such a wonderful rating!"
James S.
Mar 2017
Leaks kept coming,no end to it.
Ray G.
Mar 2017
Great experience! Very professional
Response from BioGuard Cleaning Systems
"Thank you so much for taking the time to rate and review us!"
Joe M.
Feb 2017
This company was a true pleasure to deal with from the beginning to the end. Dealing with the office (Jackie) in getting an estimate, working on a schedule to getting the job done was extremely easy, professional and customer focused all the way - A1A - Thank You Jackie!! The roof technician (Mario) was awesome when first providing the estimate and level of explanation. He is a very honest and sincere in all his detailed explanation. Mario and his helper also did the whole job as promised and being there observing I noticed the workmanship was the best including the materials used. Mario was never in a hurry and kept checking every step to make sure everything was being completed correctly. They are very clean throughout the repair process and continually kept gathering and removing any debris and trash. At the end of the job they provide pictures of their findings before starting, along the way and at the completion. I had at least four different roofers work on this leak over the years and after six months the leak came back. I am sure this time Mario nailed it "no pun intended" I never write reviews but not doing so this time with City Roofing would be disservice on my part. I highly recommend this company based on my experience
Response from BioGuard Cleaning Systems
"Wow! it means a lot for us to know that for someone who does not normally write reviews you took the time to recognize our office staff and technicians on a job well done! It was a pleasure working with you from beginning to end. Thank you for making your experience public and letting others know the service they will receive when working with City Roofing."
Angela G.
Feb 2017
I am very satisfied with their service.
Response from BioGuard Cleaning Systems
"We are so thankful you were satisfied with our work! Thank you so much Angela for taking time to rate and review us!"
Licensing
State Contractor License Requirements
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FAQ
BioGuard Cleaning Systems is currently rated 4.7 overall out of 5.
BioGuard Cleaning Systems accepts the following forms of payment: CreditCard
Yes, BioGuard Cleaning Systems offers free project estimates.
No, BioGuard Cleaning Systems does not offer eco-friendly accreditations.
No, BioGuard Cleaning Systems does not offer emergency services.
No, BioGuard Cleaning Systems does not offer warranties.