Citywide Asphalt Paving and Home Improvement, LLC

Ive worked with them before and was satisfied with their great service. Needed some repairs done and citywide helped me.

Need my steps re-done and Citywide did a great job with it. Would definitely recommend.

Got my long driveway paved and Citywide did a great job.

I hired Jerry and City-Wide Asphalt, Paving and Home Improvement, LLC to renovate my home, for all the work, I was charged $13,600.00 (all of which had been paid to Jerry with no headache or hardships on my end). Along with his work, as per our contract, I have a 5-year warranty that covers any unsatisfying work, damage, and overall wear and tear. He was contracted to replace flooring but did not replace the flooring, instead, he had his workers put flooring on top of old flooring that was damaged (hence why I hired him for his services). He used the same foam wrap the was packaged with the floor planks in the packaging, to act as a foundation to hold the flooring in place and make the walking surface smoother. I shared my dissatisfaction with the way the work was being done and his employee, Victor told him it was sloppy and not the proper way to lay flooring down, he yelled at him and told him to do what he is told and not what he thinks is best because that is not what he was getting paid for. He assured me that his process was in fact how it was done and to trust him is that he has been in business for years. I took his word for it and trusted him. My displeasure with Jerry began once after I gave him ample time to follow up with me and repair the low quality of work, I requested he come back to fix the work that was not properly done from the beginning, but due to the impact of COVID-19, he told me he could not come to my home to work on it, which I understood and gave him whatever time needed to be able to come back. For two months, I continued to check in with him and his story began to change to him being on vacation to then him not being able to get a hold of his workers to now, him simply being disrespectful, condescending, and belittling. I voiced my concerns and tried to be as understanding as possible despite his dismissive nature toward me and no value to me paying for services that were not rendered with integrity. Now the problem has exacerbated my mother, who is a recovered stroke patient falling several times, all of which I brought to his attention. Instead of providing the amount of customer service every client should get, he told me it had nothing to do with the flooring but is due to my mother not knowing how to walk. Regardless of her health, it is unacceptable to not be able to roam in your own home freely. Even someone who is handicapped, they should not have to worry that they could fall and injure themselves in their own home. It is a pure lack of care and consideration for customers who gave him his 50+ years of business. I am beyond disappointed and frustrated because all I want is for him to come and fix the work I paid for and just be a person with veracity. I was left with no other choice other than to call Victor myself to find out how could I resolve this matter because Jerry could not give me answers but instead could muster enough audacity to hang up on me. Victor notified me that Jerry has never reached out to him and he has not spoken to him for 6 months due to Jerry not being an ethical employer. The dishonesty is the icing on the cake, and it makes me feel as though I wasted not only my time but hard-earned money. I am a person who honors honesty and treats others with the same amount of respect I expect in return. I paid him with no hassle and took his word for it, however, this is bad business and after now doing more research on him and his company, I have found that this is not his first rodeo. He is notorious for doing mediocre work, running off with people money, and changing his company name to prey on more innocent people like a con artist.

Stay away, not responsive, extremely rude, unprofessional and does not provide a time line to finish jobs.

Jerry took my money and delivered very low quality work and when you voice your concerns he gets nasty and attacks the customer verbally. He took over 13k and the work he did was very distasteful, sloppy, messy and not completed. Then wants more money. He have day laborer working for him who have no vested interest. My neighbor was going to use him but after they saw his work and they way he attacked he lost a customer. When you question his work he likes to pull the age game. I don t care if you are 81 or 21 you accepted a job and did not perform. It looks bad on you and your company. He should not be on home advisor. I should have listen to the others when they described how unprofessional and sloppy his work is.

great company

He changed the job specs that were in the contract. He didn't know there were 2 layers of asphalt. Decided just to resurface. Job only took from 8:30 till about 2:30. I had to run around to get a permit at the last minute since town would not let him proceed without one. He adjusted the cost a little but don't think he reduced it enough. His contact price was for a completely new driveway not just a resurfacing. He should have known about the permit. The he did was fine but for cost not exactly what I signed up for.

Jerry Stevens did patchwork and paved the walkway on the side of my house at the beginning of July. All was fine until weeds started growing through an area where the paving was done. The more I used the weed killer, the more aggressively the weeds grew. I called Jerry Stevens today to explain my problem being that he told me that all work is guaranteed. He advised that I get weed killer from Home Depot. I explained to him that i already used a weed killer and that the weeds are coming back more aggressively, he then says, Well do you want me to drive 60 miles back to fix it. I said, Well whatever it takes to fix it then you need to do it. Jerry Stevens then commences to start yelling and cursing at me like he did not get almost 10 thousand dollars of my money for work that he did and he was yelling and cursing at me like I do not have the right to state when there is a problem that needs to be resolved. before he hangs up on me all I can hear him say is When I called him right back of course he did not answer .i cannot express the level of upset that i am feeling right nowI gave this company almost 10k worth of work and this is what I get? unacceptable.

They did a great job and offer a reasonable price. I would hire them again.

After a few months my driveway started the chip away, the slope wasn't right and I couldn't get them to return to address the problem

Repacked my driveway and added Belgian block border. The job was done quickly and was reasonably priced.

Excellent

I was a little hesitant to hire them because when I did they only had one review. Jerry and his crew did a fantastic job they paved the driveway, replaced the water drains and installed pavers at the front door. It looks great and the price was reasonable. I would deffenantly recommend them.

He was a great communicator and was here to do estimate and the job on time and I had no complaints!!

The driveway came out great and they charged a very reasonable price.

Jerry was a good guy. I was happy with the company.