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Citywide Pool Service, Inc.
Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service, In Ground Swimming Pool or Accessories Repair or Service,
About us
Citywide Pool Service, Inc., is owned and operated by Michael Green, who has provided service and repair for inground pools of all shapes and sizes in Gainesville, FL for over 30 years. We pride ourselves on doing the little things correctly in order to provide a beautiful and healthy swimming environment. Your satisfaction will be attributed to the professionalism and attention to detail that is observed in every aspect of interaction with our company. Our knowledge in the industry is combined with our extensive practical experience to ensure a specialized approach to your property. Give us a call today for an estimate.
Business highlights
32 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.421 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 19% | ||
| 10% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-21 of 21 reviews
David S.
Aug 2024
They came out multiple times to fix the same thing , Jesse is a nice kid , but in my opinion stretched to much and not a good communicator , turned out owner didnâ t want tech time wasted with me and admitted it after coming back over and over gain to 1) trouble shoot 2) fix and refix. He basically said we need to find somebody else I.e. another company. And I will and did ..bye bye
Yeayi S.
Jun 2024
They could not maintain good staff. In two years we had 10-15 different pool cleaners. We had a massive algal bloom in the pool. Then Mike told us our pool had yellow stain due to worn our surface. He recommended someone to resurface our pool. The person he recommended did our resurfacing four years ago! She came and fixed the yellow stain in one minute! Those stain turned out to be very high Chlorine and pH as well as acid demand! Tells you Mikeâ s staff cannot maintain a pool! Stay away from his company!
Billy S.
Nov 2021
Swimming Pool Heaters Installation and Replacement
Great customer service.
MarianLinda P.
Mar 2020
These guys are great. You know you have a great pool service when another pool owner compliments how clean the pool always is. I had a couple of problems with my pump this month, and the technicians were prompt and efficient. Five well-earned stars!
Carol C.
Dec 2019
Muriel P.
Dec 2019
Just disappointed with the job. Don' t know if he even checked the salt system, had to add more the next day. He was very pleasant, seemed he was in a hurry.
Frank V.
Dec 2019
In Ground Swimming Pool or Accessories Repair or Service
Muriel D.
Sep 2019
In Ground Swimming Pool or Accessories Repair or Service
Thomas M.
Aug 2019
In Ground Swimming Pool or Accessories Repair or Service
Very timely Quick response, timely service Easy, clear explanations Convenient billing Extended Warranty
Ken J.
Aug 2019
Swimming Pool Heaters Repair or Service
These people were friendly and a pleasure to do business with. They will get all of our pool business in the future. Thank you!
Liesl O.
May 2019
In Ground Swimming Pool or Accessories Repair or Service
The young man that did the work be very knowledgeable and knew just what to do. He fixed the problem, but he then said that we needed a new filter and if I got it he would be by first thing on Monday and install it and make the proper adjustments. Monday has come and gone, and we still have not seen anyone from the company.
Lynn D.
Apr 2019
Great service, very polite
Barbara C.
Apr 2019
Kathy G.
Jan 2019
I have only had them for about 3 weeks but so far they have come when they said they would and the pool gets a good cleaning. They also have helped me identify some minor issues with equipment and will get the replacement parts if I wish.
Patricia C.
Nov 2018
Friendly family owned business. Priced right. They have my pool sparkling. They do a complete cleaning each time, not a 1/2 way job!
Maggie G.
Jun 2018
In Ground Swimming Pool or Accessories Repair or Service
House unoccupied for months. Pool motor failed, pool became a swamp. After another pool guy failed to follow through, we hired Citywide. The owners came out on a Friday to assess the situation. Both Saturday and Sunday an employee came to drain the pool. Even though I marked it as non-emergent, they followed through immediately. Both owners and staff are pleasant, professional, knowledgeable, and on time with excellent follow through. I will definitely use them for maintenance and hire them to resurface the pool. I trust they will resurface it correctly- something not always done right with an older pool.
Lori D.
Jan 2018
Arrived on time. Provided good feedback and work performed as stated.
Danielle B.
Nov 2017
Quick, responsive and efficient.
Maxine S.
Jul 2016
Great speedy service. Only complaint is that they accidentally broke my pool net.
Bonnie R.
Jun 2016
Our pool looked beautiful, will use then again.
Reginald T.
Sep 2015
They have not started yet.
Licensing
Licensed*
Trade License Number
CPC1458970
Trade License Locale
FL
Trade License Expiration
08/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Citywide Pool Service, Inc. is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Citywide Pool Service, Inc. accepts the following forms of payment: CreditCard
Yes, Citywide Pool Service, Inc. offers free project estimates.
No, Citywide Pool Service, Inc. does not offer eco-friendly accreditations.
No, Citywide Pool Service, Inc. does not offer emergency services.
No, Citywide Pool Service, Inc. does not offer warranties.