Citywide Roofing & Gutters, Inc.

They came out in November of 2024 for a leak. They said easy job just needs flashing and he was here like 20 minutes. Leaked right after repair and they said they could not come out until spring. I called in February 2025 and was told I am first on the list when it warms up. Called again in March and was told they will get to me. Called again end of April and finally someone came out first week of April. Fix did not work. I called back again and was told he would come out Thursday or Friday. Never showed up and I called again and was fed the same line he will get to me. They have time for new business but if you need them to come back, they make all sorts of excuses. I am a retired disabled law enforcement officer, and they just do not care. Hire them and hope they get it right the first time.

James and his team are very professional and reliable. He makes sure the job is done well and he is available for follow up. Accountability is important when hiring workers for your home. Citywide Roofing will assure the job is done and done well. They are quick and efficient. Any issues or needs they will resolve and they will work with your budget. It is always important to be sure your roof is sealed and done correctly to avoid much bigger issues. James is very experienced and knows many of the challenges homeowners encounter and assures to keep u protected and leak free. He oversees his teamâ s work. When managing your home you want to go with the best in the field and assure your home stays secure especially in rainy spring season in NY. . I am grateful to have James and his team for all my homes over several years now including shingles, gutters, flat roof and siding work. I highly recommend his work and the whole teams professionalism. From the administration side, invoicing and full description of your problems with pictures and on time arrival and friendly team it is all important when dealing with workers on your home. Unfortunately finding a good team to do work for homes can come far and few but having a company with a long history and experience and knowing you can contact them when needed and they will still be around and reliable is the most important when dealing with a roof you want to last over decades. Donâ t hesitate and call them now!

James did a meticulous job renewing my roof to a beautiful condition, a true work of art! He is a skilled craftsman, exhibits strong values, quality work, reasonable pricing, and always very respectful. Being a flat roof semi-attached to a neighbor can present some challenges with leaks which James corrected. In addition, he saw that my chimney was collapsing and corrected that problem as well. Lastly, since I have a flat roof with only a crawl space in between, it gets exceptionally hot in the summer with no place for the heat to go. James installed a vent on the roof to help with that problem. Response time was also excellent. Jessica is great communicating from the office throughout the process of your project. I feel very confident in recommending Citywide Roofing & Gutters, Inc. -- Just a note: there are other businesses, not related, with the name of "Citywide" or "Citywide Roofing" that may not necessarily give you the same treatment, so make sure you are dealing with "CITYWIDE ROOFING & GUTTERS, INC."

Jessica in the office is very efficient and responsive to questions and concerns. James was honest and courteous. Work was done well, I definitely would recommend CityWide Roofing & Gutters, Inc.

They were very professional, and promptly finished the repair and recoating of a flat roof. They had inadvertently left something on the roof and returned within an hour of my call to retrieve it. Very friendly and easy to work with. The price was more than reasonable. The real test will be next winter when we have a heavy snow.Thank you John and James!

James was professional, courteous & polite, and honest in stating that the roof was good - just needed some "TLC" maintenance. He was very knowledgeable of my roof and explained it to me. He was prompt, showing up on time, and did repairs before the next rain. He spent the time needed to do a good job -- not a "once over easy" and assured me that the roof was now "good as new". I am very pleased with his work, and intend to hire him again. It was a blessing finding James of Citywide Roofing & Gutters. I definitely would recommend him!

Professional job done and very courteous

Friendly, informative, efficient

Total Class Act! id recommend James and his company ANYTIME, great service and fair pricing!!!!

James and his staff are very polite and professional. wonderful job. One of very few top-rated contractors I had known of. Count my blessings. Thanks Home Advisors.

James did a great job repairing my roof. I thought I would need a new roof, but he said existing roof still in good shape. I had roof repaired a few times by other contractors, but stilled leaked. He provided estimate and completed the job next day in a few hours. Very pleased and I would highly recommend and will use him again.

Did what I needed at a pretty good price>

Project completed in a timely manner. Nice and clean-no debris left behind. Will use James in the future. Pleased with his work.

reliable

James was wonderful - he gave me a great work and he executed the job immediately - on a Saturday. He did excellent work without replacing the skylight. Unlike other contractors who said I needed another skylight, he said my skylight was still good - it just needed additional sealing. He was refreshingly honest, I highly recommend him.

He did a pretty good job, very professional, explained everything to me.

They did a great job on a very difficult roof, They come highly recommended.

They recognized the problem and performed as agreed. Hose test was successful; now waiting for first rain for final confirmation.

They installed my roof and siding, and they did a great job, with great prices. Always on time and I would use them again.